Sheraton Gateway Suites Ohare

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User Reviews for Sheraton Gateway Suites Ohare, Rosemont

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Sep 17, 2009 by Robin from Elkhart,IN
Overall Rating: 10

• It was so clean and staff was so nice!
• Pay for parking.

“It was in a great spot. The shuttle bus took us to the airport and told us how to use the train to get to down town Chicago and they were very nice.”

Sep 8, 2009 by Merca from Clarksville,TN
Overall Rating: 10

• Location close to Airport,very nice,staff very friendly.

“Very up grade Hotel,will visit again next year.”

Jul 25, 2009 by Jeff from Champaign,IL
Overall Rating: 4

• Computers in the lobby
• High priced wi-fi in room - $18 to park

“Hotel interior is dated, restaurant overpriced - $14.50 for a hamburger. Bathroom sink did not drain. Not particularly comfortable couch or chair in living room. $3 for a bottle of "courtesy water in room".”

Jun 4, 2009 by Kristine from Fultondale,AL
Overall Rating: 8

• Everything was very attractive and the staff was generally very helpful.
• The food was mediocre but overpriced, the bed was hard as a rock, and the pillows were squishy.

“This was one of those hotels where the actual experience didn't reflect the glossy appearance of the hotel. Staff was nice, helpful, and everything was quite lovely. But the food was very overpriced whereas the quality was mediocre at best. The bed was lovely to look at but was the most uncomfortable one I've slept in, perhaps ever. The computer access was problematic, things did not print correctly (but thankfully, the staff helped by taking it into their office and printing it for me). I will say, though, that it was very quiet, which was very important for this trip.”

Nov 13, 2008 by Terri from Johnston,IA
Overall Rating: 10

• Great staff, very friendly and very helpful. We will be back.

“This was my first experience.
The accommodations were better than expected and the staff was very helpful. Look forward to our next stay in Chicago.”

Nov 13, 2008 by Dan from Clayton,IN
Overall Rating: 9

• Very comfortable rooms. The hotel will be smoke free in December, which is a great thing.
• Breakfast buffet was too pricey. $51 for three people.

“Very courteous staff. Changed my room quickly when the smoking room that I got was still very smoky. Airport shuttle was quick and comfortable, but could have run more often during the weekend.”

Nov 5, 2008 by wendy
Overall Rating: 7

• Nice big rooms.
• Very dirty pool, not very helpful with area interests.

“Big rooms, very costly parking, dirty pool, not very helpful with area interests.”

Nov 3, 2008 by larry
Overall Rating: 10

• Very large and impressive rooms.

“For the price this is one of the best hotels we have ever stayed in. Fridge, microwave and very large and fancy rooms. Good transportation to the airport.”

Oct 29, 2008 by Kathy
Overall Rating: 10

• My room was beautiful. The food and the wait staff in the restaurant was great!
• The WiFi did not work in my room.

“The Sheraton is a lovely hotel - the rooms are pretty, spacious and very calming.”

Oct 6, 2008 by Meg
Overall Rating: 8

“I was very pleased with my stay at this Sheraton. The staff was very nice. I attended an event at the nearby Allstate Arena and the hotel was close enough that I could walk and avoid the hefty parking fee at Allstate. This was especially nice, since I already had to pay for parking at the hotel.”

Sep 4, 2008 by Larry from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room was spacious and comfortable.
• One of the bed side lights did not work.

“I enjoyed my stay at the hotel.”

Sep 2, 2008 by Nikki from North Liberty, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, accommodations, upgraded to suite upon check in.
• Food was overpriced.

“Very close to my location, great service, clean room, lots of amenities. Overall I'm very pleased!”

Aug 22, 2008 by Stavie from Omaha, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] •

• Modern decor, friendly staff, free shuttle to airport, two flat screen TVs in suite, eco-friendly light bulbs, Starbucks coffee in room to brew, comfy.
• Toiletries provided were cheap, hole in wall where someone had pulled phone jack out, no thermostat in room.

“Modern decor, friendly staff, free shuttle to airport, two flat screen TVs in suite, eco-friendly light bulbs, Starbucks coffee in room to brew, comfy beds. Breakfast buffet cost $16.”

Aug 13, 2008 by Doug from Allerton, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[6]

• Nice size rooms.
• Bed hard as a rock.

“Hotel was ok nice lobby, but the room was a little dirty. We had gum in carpet and the bed was very uncomfortable. Parking a bit high for open parking lot.”

Aug 6, 2008 by Kathryn from Pleasant Hill, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Friendly.
• No complimentary breakfast.

“Very clean and helpful friendly staff, very comfortable room, but complimentary breakfast would of been nice.”

Aug 1, 2008 by Nic from Muncie, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Spacious rooms.
• Restaurant expensive.

“Good location for airport. lots of space for 2 adults and 3 little kids. Good service. Baby crib arrived promptly. Kids liked the Nintendo.”

Jul 26, 2008 by Riki from Salt Lake City, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Bed linens and pillows.
• Decor.

“I liked that it accepted pets and the rooms were quiet.”

Jul 21, 2008 by Kathy from Stayton, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms are suites, very large with a separate bedroom.

“This was a great location close to O'Hare Airport, with a free shuttle from the airport. The rooms in this hotel are suites, a front living room area with a desk and sleeper sofa. Flat screen TV's in both the living room area and the bedroom.”

Jul 21, 2008 by Nathan from Plymouth, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff rocked. They were also very friendly.
• Pricey breakfast buffet.

“Conveniently located near O'Hare. There is an airport shuttle every 20 minutes. The hotel staff here, including custodians and shuttle bus driver, were beyond friendly and professional. It was refreshing.”

Jul 14, 2008 by Ibrahim from Alburqurque, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Its fast and friendly people.
• That they put me in smoking area and I hate it because I don't smoke.

“Everything was good but I just did not like the smoking room, other wise everything would be excellent.”

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Amenities at Sheraton Gateway Suites Ohare, Rosemont

24 Hour Front Desk Available to/from O''Hare Airport (24 Hours) Bar/Lounge Business Center Fitness Center or Spa Free Newspaper Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable

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