Crossland Chicago-Waukegan

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User Reviews for Crossland Chicago-Waukegan, Waukegan

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Oct 6, 2009 by Shawn from Edwardsville,IL
Overall Rating: 10

• Water pressure.
• No breakfast./

“Great! I felt staff would have gone to great lengths to make my stay better. Room was clean and well presented. Water pressure was above par, and from a shower head tall enough to make me (6'4") happy. Lack of other real amenities such as a pool, or breakfast. I would choose to stay here again when in town over taking a chance somewhere else. It was pretty darn good, esp for the money.”

Jun 14, 2009 by Gerry from Prentice,WI
Overall Rating: 6

• The price.
• Cobwebs on the ceiling & wall.

“I really don't like staying at this extended stay. Each time I stay here, the place seems more unkept.”

Sep 29, 2008 by ron
Overall Rating: 8

• Good price, very friendly lady at the counter.
• Kind of hard to find.

“Staff was great, room was clean, great for one person stay as only a double bed.”

Sep 10, 2008 by L. A. from Knoxville, TN
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[1]

• Staff was nice and helpful.
• Standing water in the room.

“We rented 5 rooms. Out of the 5 all smelled of smoke. One had standing water under the air conditioner. No way can one room sleep two of all but the thinnest couple.”

Sep 2, 2008 by Stacy from Maryland Heights, MO
Overall Rating: 2
Cleanliness:[2] • Staff:[10] • Location:[10]

• Location.
• Very dirty floors and bedspread. Patched walls with no paint.

“I will not stay at this hotel in the future. Economy is okay, but filth is not.”

Sep 1, 2008 by C from Bothlle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I like the location. It is not in a noisy place and the environment is clean.
• I did like that I had a smoking room first but I talked to the attendant and was given a smoke free room. It turned out good, very happy.

“Nice quiet and clean location. Very convenient.”

Aug 28, 2008 by Jocquelline from Chicago, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[7]

• Accommodations, price, hotel staff hospitality!
• Platform area had trash on the ground.

“It was a great stay. The hotel staffs were very polite and friendly.”

Aug 21, 2008 by Laura from Carrollton, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• The staff was exceptionally nice. They were helpful and understanding!
• To get to the hotel off of Rt. 41 you have to take a wrong exit and do a U-turn.

“This stay was very enjoyable, thanks to the courteous and friendly staff at Crosland Chicago. Even though they were booked completely full, they gave us all the attention we needed. They brought towels to the room, and even hunted down an iron for me. They were also extremely helpful when we asked questions pertaining to the area we were in. They called a cab for us, and later while we were in the cab, we heard the hotel staff radio the driver to make sure he had picked us up. Also, I called the hotel several times in the weeks before our visit, and they were courteous on the phone as well.”

Aug 20, 2008 by Francisco from Chicago Heights, IL
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[6]

• They had no towels.

“The staff was on the phone while I was trying to check in and they had no clean towels.”

Aug 14, 2008 by Angie from Chesterton, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Bed sheet were clean. Overall the room was clean.
• Sink did not drain in bath or kitchenette.

“Convenient location. Staff was helpful and we arrived after normal hours.”

Aug 13, 2008 by Mira from Waukegan, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• Found personnel at front desk to be courteous and very helpful and friendly. Having kitchenette was the best for my purpose of stay. Would go back.
• Stairwells could use renovating. Room had been cleaned/was supposedly non-smoking, prior guest smoking in room smell lingered.

“I would go back again as the accommodations suited my needs.”

Aug 9, 2008 by Vic from Chicago, IL
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[5]

• It has a refrigerator and microwave.
• They really need to improve on housekeeping for the rooms, attention to detail is not there.

“I like the price and location. The room I stayed in had a peach pitt in the corner by the front door, I left it where it was. Later in the week I stayed in the same room and the peach pit was still in the corner three days later!”

Jul 31, 2008 by Alison from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[1] • Location:[9]

• Hot, roomy showers!
• The twin bed, just not very big.

“This is the third time I've stayed at the hotel in as many months. As I've said, it's great for the solo business traveler. It would be tough to be there more than a few nights for me, but I need a lot of room if I'm staying more than a couple of nights. I would highly recommend this hotel if you are a solo business traveler in need of inexpensive accommodation. Bring your own hair dryer and most toiletries.”

Jul 24, 2008 by Sherry from Spotsylvania, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[4]

• Nothing!
• Filthy!

“The outside looks nice but the room was filthy! I wouldn't put my 8mn old down on the floor and my 10yr old wouldn't sit on the bed. It looked like roaches were coming out of the cabinets and there was no shower head! The worst part is the front desk lady went in to check it and said it was clean! My version of clean is completely different than theirs. Oh and there was a graduating sailor that died there at a party the same weekend we were to stay there.”

Jul 17, 2008 by Laura from Erie, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very friendly staff. Great prices.
• Small bathroom.

“The staff here were the only friendly people we seen in Chicago. They were awesome! We had more in our room then friends of ours did in another hotel that was 3 times as expensive.”

Jul 16, 2008 by Jack from Indianapolis, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff does everything it can to help the guests.
• Some rooms smell of cigarette smoke.

“Tucked away, nice and quiet. Very close to major highway intersections, easy access to Wal-Mart, Starbucks, Chili's, Denny's, nice beaches very close by, 6 Flags Great America, Gurnee Mills Outlet Mall, very clean neighborhood, wireless internet, laundry & vending facility, stove, refrigerator, microwave, coffee maker, iron & ironing board in the rooms. And the list goes on, if you want a nice inexpensive room with access to great shopping, restaurants, beaches and Theme park, then this is good.”

Jul 9, 2008 by Alison from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The nice people at the desk.
• The decor.

“This is a hotel that has everything you need--it's just not very fancy or frilly, and not much "atmosphere". There are adequate towels in the restroom. There was a coffeemaker. The bed I was a queen size. It was comfortable.”

May 31, 2008 by Mike from Columbus, OH
Overall Rating: 8
Staff:[9] • Location:[9]

• The location was fantastic.
• There was little or no hot water the entire trip.

“This hotel was good for a 1 or 2 night stay. The little kitchenette was very useful. However, we didn't have hot water the entire trip and the shower flooded the bathroom. It was perfectly situated by where we were going. The hotel was worth the price.”

Apr 23, 2008 by Alison from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The friendly desk clerk who made sure that I was up at 4 a.m. They improved the type of shampoo and soaps in the bathrooms. And the shower is a dream.
• No built-in hair dryers.

“I always stay at this hotel when I have to work a night to early morning shift at my radio station. It's convenient, close to the station, It's nothing fancy, and I wouldn't suggest staying there if you want a romantic rendezvous with your sweetheart. However, for a one-star, overnight stay that's just you and the need for a Queen-sized bed and some coffee in the morning, it's fine.”

Apr 23, 2008 by Alicia from Chadwick, MO
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[8]

• This had to be the most friendly and accommodating hotel I have ever stayed in!
• Could be a tad updated and cleaner but the service outweighed the bad.

“I was a little disappointed with the overall quality a tad old looking but the service of the staff was phenomenal! The front desk girls were awesome and the hotel was very catering! The manager was awesome! I would highly recommend this hotel for anyone staying in the area! Truly exceeded my expectations!”

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Amenities at Crossland Chicago-Waukegan, Waukegan

AM/FM Alarm Clock Coffee Maker in Room Free Local Telephone Calls Handicapped Rooms/Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Safe Deposit Box Television with Cable

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