Chicago O'Hare Hotel

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User Reviews for Chicago O'Hare Hotel, Des Plaines

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Sep 3, 2008 by Amer from Livermore, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[6]

• Easy access and nice bed & pillows, shopping near by.
• Old, no free breakfast, not very clean, no room fridge, airport noise.

“Location, bed, pillows, and nearby shopping is good. It is old, not very clean, no free breakfast, not a 3 star hotel.”

Sep 1, 2008 by Marcia from Washington, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was quiet but still had many people.
• No indoor pool.

“Hotel was nice and staff was friendly. Would have liked an indoor pool and hot tub (it had an outdoor pool that wasn't open in May).”

Aug 25, 2008 by Pcb from Venice, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Room has balcony, free parking, free internet.
• Layout of hotel, long walk to rooms.

“Decent place to stay, nice beds, location, shopping/food close by. Free parking & internet was a plus. Seems to cater to more of a blue collar crowd, but for the price, it is a good value. House keeping and front desk staff was great!”

Aug 20, 2008 by Cindy from St. Petersburg, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• They allowed us to check in early.
• Excellent Hotel.

“For what we needed, a place to stay, it was very good. There were restaurants close by, we could not eat at the breakfast at the hotel very pricy. They did have a pool which we did not take advantage of, but that was the only other thing they had there. No other activities for families with children. For us, perfect.”

Aug 15, 2008 by Tara from Bismarck, ND
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The day staff was very nice and friendly and the lobby space was clean and comfortable. The shuttle service to the airport was helpful.
• The drivers of the shuttle service were angry, people and the night staff wasn't so friendly.

“We stayed in this hotel as it was close to the airport and to a seminar that one of us had to go to. The convenience was nice and the shuttle service was very helpful and easy to use. I had to wait in the hotel all day until my boy friend's seminar was over and the lobby was comfortable to wait in and the staff was very kind. There is also a Longhorn Steak House right next door which is convenient to get a bite to eat. The room was large and extremely comfortable.”

Aug 15, 2008 by John from Mill Valley, CA
Overall Rating: 4
Cleanliness:[1] • Staff:[6] • Location:[8]

• Location, clean room, great bed.
• Hallways smelled, lack of care for elevator and hallways.

“Great location close to O'Hare. The lobby, elevator and hallways appear to have been forgotten regarding upkeep. The room was fine.”

Aug 14, 2008 by Onur from Rochester Hills, MI
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[2]

• Nothing.
• NA.

“Like all area hotels it is easy to catch the shuttle and go to your hotel. Closest train station is located at the O'Hare and you can take hotel shuttle to go there. Free parking is a plus. Hotel quality and facilities are poor.”

Aug 13, 2008 by Sandra from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, pool, quietness, friendliness of staff, free internet!
• They were resurfacing the parking lot on the day we arrived.

“This hotel is perfect for a trip where an airport, shopping mall, restaurants and a pool might be desired. The hotel is close to the Convention Center and transportation into Chicago.”

Aug 13, 2008 by Soong-Hyun from Lansing, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Close to the airport and comfort in beds.
• Not flexible with changing beds from 1 king to 2 doubles.

“This was my second time to visit. Location is very good for flight trip close to OHare airport. Great part was we can adjust the hardness of beds.”

Aug 12, 2008 by Bob from Collingwood, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly staff.
• No indoor pool and hot tub.

“The room was excellent with beds with adjustable settings for comfort. There was a large new TV with more channels than most hotels. The staff was very friendly when I asked them for help.”

Aug 11, 2008 by Zelta from Hector, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very friendly staff.
• Door to patio did not lock.

“Clean, friendly staff, close to convention center. Beds are very comfortable. Great restaurant next door. (Longhorn Steakhouse).”

Aug 7, 2008 by Jack from Freehold, NJ
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff was superior!
• One of the smallest and worst bathrooms ever!

“This facility, other than its great staff, had little to recommend. The hotel, which was a takeover from a lower level hotel some years earlier, had lower quality furniture, a smallish TV. and a terrible bathroom. I prefer to leave the bathroom door open while I shower but the door had to be closed to get out of the shower.”

Aug 2, 2008 by Lynn from Fridley, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Sleep number bed.
• Location, difficult to find, difficult to get back to I-90.

“The manager, front desk employees and shuttle driver far exceeded my expectations in friendliness and customer service. The room was exceptionally clean. The rooms; however, are not real sound proof.”

Jul 31, 2008 by Obasi from Lanham, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hassle free check-in & check-out; willingness to accommodate request for early check-in ; provided iron/ironing board, though I came with one.
• No refrigerator to cool drinks for the kids; no microwave to warm baby food.

“My wife and I fell in love with Radisson hotel, the moment we entered their premises even before entering our room. The environment and setup standard far exceeded our expectation. Having stayed in different hotels in various states, we have seen it all. However, the inconvenience of driving 3 miles to a friend's room at Crown Plaza which has microwave/refrigerator so that my son can have his breakfast was not fun. So it will be nice if the hotel management can offer such necessities or at least make the option available and known to their guests at check-in.”

Jul 31, 2008 by Kent from Olathe, KS

Cleanliness:[10] • Staff:[8] • Location:[9]

• Very clean, modern rooms. Friendly staff.
• Lack of bathroom exhaust fan, and no fridge in room.

“A very nice hotel fairly close to O'Hare airport. The hotel was very clean and the staff was friendly. Unfortunately, it seemed that our room didn't get on the cleaning schedule one of the days until very late (after we had returned to the room for the evening); so it was skipped. Not a huge issue, considering that the room was so clean to begin with. Overall, we had an enjoyable stay and would definitely return to the Radisson O'Hare to stay if it were an option.”

Jul 31, 2008 by Jay from Skokie, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice location.
• Rooms are too small the bathroom especially is small.

“Good for the business one night stay person.”

Jul 28, 2008 by Angela from Greenwwod, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the way the employees made things quick and easy.
• I did not like how one side of our sleep number did not work.

“I thought the employees were very friendly and helpful. They were able to give us directions to Wrigley field and made our stay enjoyable.”

Jul 17, 2008 by Cynthia from Wills Point, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Convenient to Shopping & Restaurants!
• Nothing.

“Clean, Comfortable, Convenient, what more could you ask as a business traveler. Internet access was easy and affordable and walked to dinner in the evenings. It may be near the airport and along the flight path, but NEVER heard a plane! Would stay there again and recommend anyone flying into Chicago to do the same.”

Jun 16, 2008 by Vam S. from Tampa, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Good bed (I have Sleep at home) and shuttle bus.
• No real complaints.

“I know this area from previous travels. While I hoped to stay downtown, the 24 hour shuttle bus service was a real bonus and I knew how close the hotel was to the O'Hare stop. Also, it would have been difficult to find parking for my full size Suburban downtown. All in all, it was better to stay in DP and park the truck by the hotel front door and take the CTA/shuttle combo. You may want to promote the 24 hrs airport/ CTA combo more. Also the drivers should ask passengers where they are going when we depart the hotel. That way they can drive/direct them to the best terminal drop at O'Hare to catch the CTA. Our driver didn't do that and save another passenger's suggestion. I would have had a long walk.”

Jun 2, 2008 by Armando from Aiea, HI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Valet staff was extremely helpful and informative.
• Its somewhat worn, not yet shabby.

“The location was good, the staff very helpful. The noise level is moderate and the facility looks worn and will need refurbishing soon.”

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Amenities at Chicago O'Hare Hotel, Des Plaines

220 AC 24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Business Center Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Conference Facilities Connecting Rooms Copy Service Cribs Available DVD rental available at Blockbuster Video. Elevators Exercise Gym Express Checkout Express check-in Fire Alarm with Light Fitness Center or Spa Free Newspaper Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Hotel Shuttle Bus Housekeeping - daily

Ice Machine In Room Movies Indoor Tennis Iron Ironing Board Laundry Service Laundry/Valet Services Microwave available on request Modem in Room Multilingual Outdoor Pool Outdoor Tennis Outdoor parking at the hotel. Phone Service Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Safe Deposit Box Shops/Commercial Services Smoke Detectors Sofa Bed Steam Bath Television with Cable Tennis Terrace Truck Parking VCR rental available at Blockbuster Video. WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wake-up Service Wheel Chair Access