Chicago O'Hare Hotel

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User Reviews for Chicago O'Hare Hotel, Des Plaines

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Jan 5, 2010 by Daesoon from Champaign,IL
Overall Rating: 10

• Clean and comfort for the price.
• Only outdoor pool.

“Comfort and clean rooms. Beds have variety by changing its softness with button. Compact space. We 9 family members with 3 rooms were satisfied with its comforters.”

Oct 22, 2008 by mark
Overall Rating: 10

• Location, service and cleanliness.

“It was what
I expected - and it was what
I got.”

Oct 13, 2008 by Cristy
Overall Rating: 10

• Location.
• No indoor swimming pool.

“Would and will definitely stay here again!”

Oct 8, 2008 by Paul

• Nice rooms.
• Walls were paper thin.

“Hotel was nice inside, easy to get to and clean. Only problem was walls were paper thin, could hear people brushing their teeth and chatting at 3am.”

Sep 24, 2008 by Vernita
Overall Rating: 9

• It was good to have a non-smoking room with a balcony where I could smoke.
• Breakfast was good; atmosphere kind of like a college cafeteria.

“Overall I thought we got great quality for the price. We were able to use the pool and though I am a smoker, I don't like to stay in smoking rooms because they usually smell. In this case the room had a balcony where I could indulge my habit and still sleep in a nice clean room.”

Sep 3, 2008 by Amer from Livermore, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[6]

• Easy access and nice bed & pillows, shopping near by.
• Old, no free breakfast, not very clean, no room fridge, airport noise.

“Location, bed, pillows, and nearby shopping is good. It is old, not very clean, no free breakfast, not a 3 star hotel.”

Sep 2, 2008 by david
Overall Rating: 10

• Near to everything, nice location.

“Great hotel, staff was very helpful and courteous.”

Sep 1, 2008 by Marcia from Washington, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was quiet but still had many people.
• No indoor pool.

“Hotel was nice and staff was friendly. Would have liked an indoor pool and hot tub (it had an outdoor pool that wasn't open in May).”

Aug 25, 2008 by Pcb from Venice, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Room has balcony, free parking, free internet.
• Layout of hotel, long walk to rooms.

“Decent place to stay, nice beds, location, shopping/food close by. Free parking & internet was a plus. Seems to cater to more of a blue collar crowd, but for the price, it is a good value. House keeping and front desk staff was great!”

Aug 20, 2008 by Cindy from St. Petersburg, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• They allowed us to check in early.
• Excellent Hotel.

“For what we needed, a place to stay, it was very good. There were restaurants close by, we could not eat at the breakfast at the hotel very pricy. They did have a pool which we did not take advantage of, but that was the only other thing they had there. No other activities for families with children. For us, perfect.”

Aug 15, 2008 by Tara from Bismarck, ND
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The day staff was very nice and friendly and the lobby space was clean and comfortable. The shuttle service to the airport was helpful.
• The drivers of the shuttle service were angry, people and the night staff wasn't so friendly.

“We stayed in this hotel as it was close to the airport and to a seminar that one of us had to go to. The convenience was nice and the shuttle service was very helpful and easy to use. I had to wait in the hotel all day until my boy friend's seminar was over and the lobby was comfortable to wait in and the staff was very kind. There is also a Longhorn Steak House right next door which is convenient to get a bite to eat. The room was large and extremely comfortable.”

Aug 15, 2008 by John from Mill Valley, CA
Overall Rating: 4
Cleanliness:[1] • Staff:[6] • Location:[8]

• Location, clean room, great bed.
• Hallways smelled, lack of care for elevator and hallways.

“Great location close to O'Hare. The lobby, elevator and hallways appear to have been forgotten regarding upkeep. The room was fine.”

Aug 14, 2008 by Onur from Rochester Hills, MI
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[2]

• Nothing.
• NA.

“Like all area hotels it is easy to catch the shuttle and go to your hotel. Closest train station is located at the O'Hare and you can take hotel shuttle to go there. Free parking is a plus. Hotel quality and facilities are poor.”

Aug 13, 2008 by Sandra from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, pool, quietness, friendliness of staff, free internet!
• They were resurfacing the parking lot on the day we arrived.

“This hotel is perfect for a trip where an airport, shopping mall, restaurants and a pool might be desired. The hotel is close to the Convention Center and transportation into Chicago.”

Aug 13, 2008 by Soong-Hyun from Lansing, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Close to the airport and comfort in beds.
• Not flexible with changing beds from 1 king to 2 doubles.

“This was my second time to visit. Location is very good for flight trip close to OHare airport. Great part was we can adjust the hardness of beds.”

Aug 12, 2008 by Bob from Collingwood, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly staff.
• No indoor pool and hot tub.

“The room was excellent with beds with adjustable settings for comfort. There was a large new TV with more channels than most hotels. The staff was very friendly when I asked them for help.”

Aug 11, 2008 by Zelta from Hector, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very friendly staff.
• Door to patio did not lock.

“Clean, friendly staff, close to convention center. Beds are very comfortable. Great restaurant next door. (Longhorn Steakhouse).”

Aug 7, 2008 by Jack from Freehold, NJ
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff was superior!
• One of the smallest and worst bathrooms ever!

“This facility, other than its great staff, had little to recommend. The hotel, which was a takeover from a lower level hotel some years earlier, had lower quality furniture, a smallish TV. and a terrible bathroom. I prefer to leave the bathroom door open while I shower but the door had to be closed to get out of the shower.”

Aug 2, 2008 by Lynn from Fridley, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Sleep number bed.
• Location, difficult to find, difficult to get back to I-90.

“The manager, front desk employees and shuttle driver far exceeded my expectations in friendliness and customer service. The room was exceptionally clean. The rooms; however, are not real sound proof.”

Jul 31, 2008 by Obasi from Lanham, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hassle free check-in & check-out; willingness to accommodate request for early check-in ; provided iron/ironing board, though I came with one.
• No refrigerator to cool drinks for the kids; no microwave to warm baby food.

“My wife and I fell in love with Radisson hotel, the moment we entered their premises even before entering our room. The environment and setup standard far exceeded our expectation. Having stayed in different hotels in various states, we have seen it all. However, the inconvenience of driving 3 miles to a friend's room at Crown Plaza which has microwave/refrigerator so that my son can have his breakfast was not fun. So it will be nice if the hotel management can offer such necessities or at least make the option available and known to their guests at check-in.”

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Amenities at Chicago O'Hare Hotel, Des Plaines

220 AC 24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Business Center Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Conference Facilities Connecting Rooms Copy Service Cribs Available DVD rental available at Blockbuster Video. Elevators Exercise Gym Express Checkout Express check-in Fire Alarm with Light Fitness Center or Spa Free Newspaper Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Hotel Shuttle Bus Housekeeping - daily

Ice Machine In Room Movies Indoor Tennis Iron Ironing Board Laundry Service Laundry/Valet Services Microwave available on request Modem in Room Multilingual Outdoor Pool Outdoor Tennis Outdoor parking at the hotel. Phone Service Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Safe Deposit Box Shops/Commercial Services Smoke Detectors Sofa Bed Steam Bath Television with Cable Tennis Terrace Truck Parking VCR rental available at Blockbuster Video. WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wake-up Service Wheel Chair Access

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