Extended Stay America Chicago/Ohare Airport

Photos of Extended Stay America Chicago/Ohare Airport, Des Plaines

• Add your own photo of Extended Stay America Chicago/Ohare Airport

User Reviews for Extended Stay America Chicago/Ohare Airport, Des Plaines

• Add Your Own Review »

Sep 8, 2008 by Jayesh from De Pere, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Comfort for the prize.
• Very small kitchen, with not enough accessories.

“This is a very nice hotel for longer stay with kitchen and free parking provided. It lacks the fitness room facility, but makes up for it by way of spaciousness.”

Sep 8, 2008 by Mike from Fort Myers, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[8]

• Location.
• Threadbare.

“Best suited for those who need a cheap place to stay for an extended period of time.”

Sep 5, 2008 by James from Louisville, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing.
• Everything.

“Horrible, staff is rude, rooms are dirty. Would not recommend.”

Sep 4, 2008 by Ankit from Holt, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Best thing was kitchenette, perfect for family.
• No computer in common area, WiFi was not free.

“Room was small but nice and kitchen was well equipped.”

Sep 2, 2008 by Jeff from Miami Beach, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Whirlpool suite was very good yet affordable.
• Everything was great!

“Hotel was clean. Internet was free. Staff was friendly. Whirlpool suite was good yet affordable. Overall, great experience if you're going to the Geneva/Batavia area. We were there for a wedding and they provided a shuttle to and from the ceremony. Great service!”

Sep 1, 2008 by Vt from Champaign, IL
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[3]

• Price.
• Had a smell in room and the bathroom fan was extremely loud!

“Although I knew it would be a cheap hotel, I didn't think it would be that cheap. There was always a smell in the hall and my room. The bed was hard. The bathroom vent/fan was horribly loud. The size of the room made me feel like I was put in time-out.”

Sep 1, 2008 by Nav from Rochetser Hills, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Good for extended stays, kitchen.
• Did not provide housekeeping after night stay, lack of bathroom and coffee supplies.

“Hotel did not provide housekeeping after first night visit. The bathroom and kitchen supplies had to picked up from the front desk.”

Aug 31, 2008 by Irina from Vancouver, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• Always great locations, I really like the in room kitchen.
• No free Wi-Fi, no stereo.

“Great place for price. Will come back again!”

Aug 21, 2008 by Byron S. from Evanston, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It's close to the airport and expressways.
• Part of the carpeting was wet from the air conditioner and stained my shirt.

“It's located close to O'Hare International Airport which makes it convenient for out of town travelers.”

Aug 19, 2008 by Deniale from Merrill, WI
Overall Rating: 6
Cleanliness:[1] • Staff:[7] • Location:[8]

• Laundry facility.
• It was quite dirty. There was hair all over the bathroom floor. There was not a blow dryer or an alarm clock in the room.

“Poor cleanliness. Overall ok.”

Aug 17, 2008 by Shari from Elkhart, IN
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Great location, nice bed, friendly staff.
• Hair on clean towel.

“Great location close to O'Hare, comfortable, firm bed. I wish the internet had been free. Will definitely stay here again when flying out of O'Hare airport.”

Aug 14, 2008 by Venkata V. from Kentwood, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• A Spanish receptionist, no English at all.

“I was traveling with my other male colleague, I had to sleep down and let the other gentleman sleep in the bed, as it is not possible for two males to be on the same bed.”

Aug 12, 2008 by Mendy from Dixon, MO
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[6]

• Kitchenette.
• Cleanliness, service.

“This hotel is very basic. At the location we stayed there was not even shampoo/conditioner, etc. in the bathroom. We stayed for five nights, half-way through the stay the toilet clogged. We were initially told that we would have to wait for someone else in the hotel to return the plunger (an unspecified period of time) after waiting, unable to use our toilet for fear of overflow, we finally waited at the front desk and eventually the front desk staff got tired of us standing there and gave us a different room. Otherwise I am quite certain we would have been stuck with no bathroom that night (when we kept enquiring she said that she was also doing a maintenance ticket for first thing in the morning!). The second room had old popcorn on the floor around the bed when we got in there, as if the floors had not been vacuumed well from the previous guests. Overall, we were not satisfied with this hotel. The kitchenette was the one nice thing, primarily the fridge and microwave, which you can find in many other rooms that are of similar price.”

Aug 12, 2008 by Hatem from Cedar Rapids, IA
Overall Rating: 3
Cleanliness:[9] • Staff:[3] • Location:[9]

• Good size room with kitchen.
• Did not have closet.

“I needed two beds in each room. The hotel did not have an open sofa so my kids can sleep on. Not good. The room did not have a shampoo in the room! You had to go down to the lobby to ask for shampoo. They did not have shampoo at night when we arrived, we had to wait until the next morning to get cleaned up. Not good.”

Aug 7, 2008 by Eugen from Naperville, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[9]

• Convenient location and price.
• Average cleanliness, not friendly receptionist. Not willing to give non-smoker over the phone he said he is full and will see when we arrive.

“Hotel was relatively clean but here and there were a few things that stack out: no shampoo or soap were provided. Some of the forks were sticky! No wake-up call! Internet access was not included in the price nor any sort of breakfast or even a cheap coffee. Receptionist was fast but not friendly, we did not feel welcomed at all.”

Aug 5, 2008 by Michael from Bloomington, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[7]

• Convenient and easy to locate.
• The box spring had stains all over it.

“I like the location and was happy until I was getting ready to leave and noticed the box spring. It was absolutely disgusting! It had stains all over it. I would have been much better off had I never seeing that.”

Aug 5, 2008 by Dorsah from Chicago, IL
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[8]

• Location is okay.
• Staff are arrogant, I was given a smokers room though I asked the lady at front desk twice if the room was a non-smoking. She never answered me.

“This hotel staff are very arrogant and they go into customers room to steal. They stole my money under false pretext that they wanted to clean my room though the room was not clean.”

Jul 30, 2008 by Cindy from Renton, WA
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[7]

• It was quiet and there was plenty of parking available.
• I didn't like anything.

“I called several times before my trip to see if I could get a room bed and no one bothered to return my call. The first day we got there it smelled like rotten feet. When we got to our room the beds were hard and uncomfortable. There was no courtesy shampoo in the shower nor soap bars. We had to go to the front desk to ask for some. Horrible hotel wouldn't stay there again!”

Jul 24, 2008 by Andrew from Clinton, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The hotel was exceptionally clean.
• Slightly difficult to navigate to by car if using Goggle maps.

“Fantastic location, right off the interstate. Inter room noise was non existent. Very clean, very efficient, professional and friendly staff. 3 miles from Blue Line terminal, very easy to get to. Highly recommended for adults traveling either on business or for personal recreation.”

Jul 23, 2008 by Geehyun from Ann Arbor, MI
Overall Rating: 3
Cleanliness:[2] • Staff:[1] • Location:[5]

• Location.
• Unkindness of the staff.

“The hotel let me stay at the room with 2 beds. However, this hotel was trying to charge me extra fee for staying at the room with 2 beds. And when I asked about the directions and location of some features around, the staff was so unkind that I could not ask anymore.”

• View All User Reviews

Amenities at Extended Stay America Chicago/Ohare Airport, Des Plaines

AM/FM Alarm Clock Coffee Maker in Room Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Safe Deposit Box Television with Cable