Hilton Chicago Ohare Airport

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User Reviews for Hilton Chicago Ohare Airport, Chicago

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Oct 1, 2009 by Lutricia from Springfield,IL
Overall Rating: 10

• I really enjoyed my stay and I would not hesitate to patronize the hotel again.
• There was one security guard in the evening that was not very pleasant. He seemed unwilling to answer questions. Parking is expensive.

“The hotel is in a great location for airport travelers. However parking is expensive. The rooms are clean though not very spacious. Overall it was a pleasant stay.”

Sep 28, 2009 by Scott from Cincinnati,OH
Overall Rating: 8

• Convenient access to the subway to Chicago.
• $30/day parking, limited restaurant choices nearby, paid internet access.

“If flying into or out of O'Hare, this hotel is perfect. If driving to Chicago, have to pay airport rates for parking $30-45 per day. Rooms are clean and comfortable. Since the hotel is at O'Hare, there is limited restaurant choices other than hotel restaurant.”

Sep 18, 2009 by Zip from Newport Coast,CA
Overall Rating: 3

• Location.
• Room was a dump, smelly shower, old TV and lumpy beds.

“I wouldnt stay here again.”

Sep 16, 2009 by Jacob from Grand Rapids,MI
Overall Rating: 10

• Very convenient access to and from subway. Nice hotel for being at the airport.
• I think the coffee mugs got both my brother and I sick.

“Very friendly staff. Nice rooms, workout facility and very convenient access to the subway. I would stay here again if I had to stay by the airport.”

Aug 18, 2009 by Cason from Center Point,IA
Overall Rating: 7

• Soft bed.

“This hotel is built for a very specific traveler: those going to O'Hare for a flight. Nice enough room, with a very nice bed and TV. Everything has a fee, including basic toiletries that are free at much less expensive hotels. Parking is ridiculously expensive at $45.”

Aug 13, 2009 by Kristin from Waukesha,WI
Overall Rating: 1

• The bed was pretty comfortable.
• Housekeeping banging on the door at 5:15 am after a late night, lack of close parking, and there was no amenities.

“We had intended to valet the car, but all the spots were full so had to park in airport parking and walk forever dragging bags. The room did not include a vanity mirror and I requested to use one to check hair updo, but they did not have anything available even for purchase. Requested to briefly use scissors
and they did not have any. Very unhelpful, parking was $30 additional and very far away. Housekeeping was banging on the door at 5:15 am after a very late night dinner meeting and drinks (most hotels staff usually wait until at least 7 or 8 am).”

Jul 13, 2009 by Christian from Ogden,UT
Overall Rating: 9

• Incredibly convenient location; exceptionally friendly staff.

“Located in the middle of O'Hare airport. VERY convenient location. Staff went out of their way to be friendly and helpful. Even though it is on the airport grounds, I never heard a plane, quiet property.”

Jun 12, 2009 by Daniel from Tully,NY
Overall Rating: 7

• Convenience.
• Charged $9.04 for toiletries that are free at most hotels.

“Ideal location, comfortable beds, restaurants just okay for their overpriced charges. Toiletries costing $9.04 for a tiny tube of toothpaste, a tiny packet of shaving cream, a thow-a-way razor and a plastic.”

Jun 11, 2009 by Lew from Springfield,IL
Overall Rating: 10

• We like the location and the helpfulness of the staff.

“It is exactly what you expect from a high quality hotel. It offers professional staff, comfortable rooms and all of the amenities travelers require to make their stay comfortable on an individual level.”

Apr 22, 2009 by Brian from Rock Island,IL
Overall Rating: 10

• It has a very nice pool and I did not worry about my kids going to and from by themselves. Security was everywhere or a hotel staff member was around.
• The hotel is primarily for business people. They did not have 2 queen beds. They only has 1 king or 2 doubles.

“The hotel was excellent in many ways and will stay there again if in town. The only glitch was they did not have 2 queen size beds for my children and us to stay in separate beds. Only 2 doubles or 1 king. It was different.”

Apr 20, 2009 by Patrick from Kissimmee,FL
Overall Rating: 7

• Comfortable bed.
• $12.95 for the internet.

“The only downside was having to pay $12.95 for the internet for the night. This is petty in such an economic climate.”

Nov 4, 2008 by Harry
Overall Rating: 8

• Updated room, new flatscreen TV.
• Everything is pricy.

“I liked the facility. $3.85 for a cup of coffee is a bit rich.”

Oct 29, 2008 by diane
Overall Rating: 9

• The staff was extremely friendly and helpful.
• Getting to the hotel means fighting O'Hare Airport traffic.

“I was so impressed with the staff. From valet parking attendants to room service, everyone was professional. Located at the airport and I never heard an airplane! The room was always very clean and the bed was fabulous.”

Oct 28, 2008 by natalie
Overall Rating: 6

• Big flat screen TV.
• Horrible location! Right at the airport and made traffic horrifically inconvenient for people who are not using the airport!
  

“The hotel is beautiful, big and comfortable. If you are not using Chicago O’Hare or plan to move about the city, the traffic from airport makes it very difficult.
”

Oct 14, 2008 by Manny
Overall Rating: 9

• Comfortable and clean.

“Excellent hotel for business travelers. You're literally at the airport; fast check-in and quick access to your departure gate. 45 minutes to downtown and one train stop to Rosemont Convention Center.”

Sep 24, 2008 by Leslie
Overall Rating: 8

• It was very clean and the hotel staff was very helpful. I also like the express check in.
• The parking was way too expensive.

“The parking should have been provided or discounted. I did not realize that I would have to pay an extra $90 for parking.”

Sep 17, 2008 by Rocco
Overall Rating: 6

• Easy to get to and from plane.
• Parking was too expensive.

“The hotel was decent. It was
only actually 3*. The public areas are nice. The room was fair. In my room the rug was bunched up in areas and the bathroom is extremely tiny, the door barely clears the toilet. The concierge knew less about the city than me. I asked him if there was a Target nearby and he said "Yes there's one up the street that way" and pointed towards the hotel desk he was not able to say give reasonable directions or an address. I asked about a local restaurant and he didn't know where it was.
I would stay there again but I would not prefer to stay there.”

Sep 9, 2008 by Lori from North Aurora, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Right in O'Hare Airport. Great place to stay for early departure!
• Waitress in restaurant ignored us; poor service management worked it out with free breakfast & partial credit.

“Simply the best place to stay for early O'Hare departures, as it is inside the airport. All you do is walk to the gates, without ever going outside. Deserves it is 5 star rating!”

Sep 5, 2008 by nanjappa
Overall Rating: 7

“For an airport hotel, this was pretty good.”

Sep 4, 2008 by Jon from Missori City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Right by terminals at O'Hare Airport.
• Parking is $45.00.

“Great room. New Plasma TV. Surprisingly quiet.”

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Amenities at Hilton Chicago Ohare Airport, Chicago

24 Hour Front Desk Bar/Lounge Business Center Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable

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