Hilton Chicago Ohare Airport

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User Reviews for Hilton Chicago Ohare Airport, Chicago

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Apr 30, 2008 by Abraham from Sugar Land, TX
Overall Rating: 1
Cleanliness:[8] • Staff:[5] • Location:[5]

• I take around 3 business trips a month. I would never stay here again.
• I have stayed in better 3 star hotels in this 4 star.

“My coworker and I travel very extensively. We usually stay in a 3 star. This was an exception. The hotel charged $45 per day for valet parking. If you don't valet then you have to take some shuttle to parking. Would you believe its a 4 star, but you have to pay $11 per day to use the gym. No free internet, which I don't are for because we use our Sprint wireless card. Checking in process was very slow. I would never stay there nor would I recommend it to anyone.”

Apr 29, 2008 by Sam from Columbus, OH
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[2]

• Bed and TV.
• Over-rated too much.

“$3.75/water; if you bring a car, then you pay $45/day.”

Apr 29, 2008 by Dee from Charleston, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Conveniently located in O Hare and relatively easy access to Downtown Chicago.
• They charge for internet access.

“If you are flying out of OHare you couldn't be better located. Also, easy access to the city. Geared for business travelers so there are charges for practically everything--internet, fitness center. Rooms were very clean, beds extremely comfortable.”

Apr 29, 2008 by Nelson from Shorewood, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• It's on the airport grounds.
• Breakfast is quite pricey.

“The rooms are small and very business oriented. Found the rooms comfortable for single traveler.”

Apr 29, 2008 by Patrick from Monroe, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient check in and location.
• Parking $45.00 for 1 night. Outrageous.

“With the exception of having to pay 45.00 for parking it was a nice hotel and convenient. Somewhere it should have been noted that parking is this expensive.”

Apr 28, 2008 by Lori from Chicago, IL
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• I liked the location of the hotel, but the parking cost half the amount of the hotel room!

“Early the am of my departure I called the Bell Stand for help with my luggage. They never came so I went down and stood in front of a bellman named Seoul he looked right past me. He would not help me. I said excuse me and he proceeded to help a man coming down the hall, he was pointing directions to the man and touched my nose with his finger that is how close he was. The other bellman noticed he would not help me and came to help. He said it happens all of the time; the man does not like women. This all transpired at 5:30am on Sunday morning.”

Apr 27, 2008 by Tim from Colorado Springs, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[10]

• Super convenient, airport and trains to city.
• The restaurants were a little too expensive.

“it was not my first visit to the Hilton O'Hare, and I can say it has not changed. It is still the premier, convenient location for the airport as well as taking the blue line downtown. It possesses the usual Hilton quality standards expected.”

Apr 20, 2008 by Al from Boston, MA
Overall Rating: 4
Cleanliness:[10] • Staff:[5] • Location:[8]

• Clean hotel they did a good job on most things.
• Nickel & Dimming guests. Did not accomodate guests when in their power.

“In general a very nice hotel. Everything you would expect to get available in a hotel, they provided. They just weren't so happy to give it to you. At $45 / night parking, you would think they would be a little accomodating to help you out for 5 minutes. Entry to the health club was another $11/day. The nickel and dimming really put a damper on the hotel experience. Nobody likes to feel that they got poor value and even though the total cost for all the services was comparable, the fact that it was not upfront really left a very sour taste in our mouths.”

Apr 17, 2008 by Tim from Coon Rapids, MN
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was definitely a luxury hotel. Very beautiful.
• Very expensive. I had to pay a lot of money to use any of the amenities listed on the hotel.

“I loved the hotel but will never be going there again. Everything was extremely expensive, it costs at least $30/day to park. And you have to pay $12.95/day just to use the internet! How ridiculous, do these people think that we don't know how much it actually costs to access the internet? Every truck stop and way side rest along the way has the same service for free. Its the same internet.”

Apr 17, 2008 by Ike from Lodi, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff friendly, late check out allowed, no extra charge. Best for business traveler.
• I did not notice anything that I did not like.

“Very conveniently located. Excellent service. In spite of location at the airport, there was no disturbance/noise in the room. Keep up the good work.”

Apr 17, 2008 by Kelly from Stilwell, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient location.
• 40$ a night parking and 11$ an hour parking.

“Friendly staff, Convenient location but parking prices were insane.”

Apr 17, 2008 by Theresa from Bothell, WA
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[3]

• The Bell Desk Service was fabulous with luggage and storage.
• I had to pay high handling charges for a package a received at the hotel parking was very expensive so parked half an hour away for 16 a night vs. 45.

“Beautiful Hotel great if it's just one night or to catch a next day or early flight. The fees for everything are awful. Parking at 45.00 a night. Fees to accept mail or a package.”

Apr 16, 2008 by Tiffany from Kalamazoo, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Easy access to the airport terminal.
• The bed was not even and sloped to the right-ouch!

“This hotel is great for the business traveler or those who have flight delays. Parking is available, but to save money utilizing the Economy Parking of the airport will be worth the time.”

Apr 16, 2008 by Jamie from Burnsville, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Self-check in.
• Small bathrooms.

“The bath room was tiny, but I liked that the hotel was so close to OHare.”

Apr 16, 2008 by Dawn from Pendleton, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was convenient to fly to Chicago for a shopping trip and walk to the hotel, and then hops right on the blue line for shopping on the magnificent mile!
• Everything was great.

“Ultra comfortable beds, modern furnishings. Room smelled pleasant. Wouldn't change a thing!”

Apr 16, 2008 by Janet from Beverly Hills, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[3]

• They have an entire underground floor of shops, a UPS store, & fitness center.
• The room was small & too cold!

“The location was perfect for business travelers - right in the airport, so you can take a shuttle bus to anywhere from there. The staff was very knowledgeable, & they have a massage & fitness center.”

Apr 16, 2008 by Mary from Hackensack, MN
Overall Rating: 2
Cleanliness:[7] • Staff:[5] • Location:[5]

• Nice glass wear and soap dishes in the room.
• $5 handling charge for a 1 LB package? $45 Valet? $45 Steak?

“We lost whatever we saved on parking fees, food, and printing costs! No business center. $13/day for internet. Are we paying for Paris's wardrobe too? The hallways were noisy, and the lobby was crowded with stranded passengers. Paying a handling or delivery charge for a small package was ridiculous!”

Apr 16, 2008 by Mike from Fort Gratiot, MI
Overall Rating: 1
Cleanliness:[6] • Staff:[4] • Location:[6]

• Train station located right below the hotel.
• We were put in a room next to a couple that partied loudly all night.

“The lobby and public areas look a little outdated and tired. We were put next to folks that partied all night. We were given a free pass to the fitness center which should have been free to guests anyway.”

Apr 15, 2008 by Colin from Richland, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Was very convenient since we had an early morning flight out of O'Hare.
• The air traffic is not loud at all but it is frequent. But is to be expected at the airport.

“Room was clean and comfortable. Really enjoyed the sports bar downstairs. Perfect place to stay since we had an early morning flight. Easy to catch the train to Downtown Chicago. Would recommend.”

Apr 14, 2008 by Eric from Pomona, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Easy access to train system and airport.
• Parking $35 a night. Had to pay for internet access.

“Rooms are excellent, clean and modern. Very sound proof hotel (no airplane noise). Very interesting bar room. Overall great hotel for pit stops between flights but not so great if you have to do business around the airport or go Downtown everyday.”

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Amenities at Hilton Chicago Ohare Airport, Chicago

24 Hour Front Desk Bar/Lounge Business Center Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable