Residence Inn Glendale

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Nov 17, 2009 by Jean from Burnsville,MN
Overall Rating: 10

• Pleasant small apartment, comfortable and was convenient.

“Convenient to the Brown Deer area. The small apartment set up gave us space, refrigerator, stove, microwave with pleasant decor. Free continental breakfast was excellent.”

May 13, 2009 by Kay from Oconto Falls,WY
Overall Rating: 10

• Great location, extremely clean. Unique!

“Great! Will return!”

Jul 15, 2008 by Jan from Elsah, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice room, clean, quiet, nice kitchen and large bath.
• We had early morning departure times both mornings there, so weren't able to take advantage of the full breakfast which opened later on weekends.

“This hotel was very nice - more like an apartment than a hotel, which I liked.”

May 30, 2008 by Tom from Glendale, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Great breakfast.
• Pool closed over memorial day weekend?

“Spacious well maintained with an exceptional staff.”

Oct 19, 2007 by Tina from Suttons Bay, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff is excellent.
• Kitchen is a bit outdated, but it did not bother us.

“We really liked this hotel. The breakfast offered each day was wonderful and the staff was very friendly and helpful.”

Sep 25, 2007 by Amanda K. from Beaver Dam, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor was very nice. Loved the kitchen, fireplace and the breakfast was great.
• No indoor pool.

“Easy to find. A great place to stay for long stays with its apartment like size. Loved the fireplace. It certainly was more than I would expected in a two star motel.”

Jun 16, 2007 by Amy from Peru, IN
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[6]

• The breakfast buffet was great. The desk staff was nice.
• The manager! No A/C, No ice maker, very little hot water.

“Upon check-in, the room was nice. Soon after I found out my ice maker didn't work, I only had 10 minutes of hot water, and the A/C didn't work! I asked the desk to check these things, none were fixed and I was never offered the option to move to another room. I will never stay here again! The manager was also rude to me.”

May 2, 2007 by Michele from Milwaukee, WI
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[7]

• Nicole greeted me and I was thrilled.
• To many problems with room.

“Already sent this in.”

Apr 27, 2007 by Michele from Milwaukee, WI
Overall Rating: 3
Cleanliness:[4] • Staff:[10] • Location:[9]

• NA
• TV went out, tub was dirty, and Glendale is a prejudice area.

“Then all the channels did not come in. They ended up having to go to the store to get a new remote and program all the channels in to the TV by now I was checking out. I was granted a late checkout and 2 housekeepers entered my room without knocking. They did apologize however I was not decent for on of the incidents. ”

Feb 15, 2007 by Steve from Wheaton, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Excellent breakfast included in price.
• The exercise room was not cleaned the entire week.

“The dinner hour food provided by this hotel was among the worst I have ever had at a residence inn, but the breakfasts were among the best I have had at this type of motel. There were some cleaning issues; I mentioned the exercise room and there were dirty towels piled outside one of the buildings for two days - until I mentioned it to the front desk. The parking lot was a mini-disaster, but that was related to the remodeling that is going on, so it's likely only temporary.”

Dec 27, 2006 by Stuart from Glendale, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding staff, wonderful room.
• I wish I could have figured out the fireplace.

“ I enjoyed a first rate stay without great expense. Marriott properties are typically nice and this was not an exception.”

Nov 21, 2006 by Mary from Glendale, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the fireplace - so cozy and perfect for the WI chilly nights.
• Our stay was perfect - everything from the hotel staff to the amenities exceeded our expectations - We will be back!

“Our stay was so enjoyable that we stayed an extra night! We found the hotel staff to very customer service oriented. They went out of their way to be helpful and accommodate us. The rooms were very clean and comfortable - we loved the cozy fireplace. We were impressed with all of the extra amenities and whenever we come back to Milwaukee, the Residence Inn in Glendale will be our hotel of choice. Thank you!”