Holiday Inn and Suites Milwaukee Airport

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User Reviews for Holiday Inn and Suites Milwaukee Airport, Milwaukee

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Jul 30, 2008 by Kirsten from Colchester, VT
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Cleanliness of room and convenience/quality of restaurant.

“The hotel itself is clean and conveniently located near the airport.”

Apr 3, 2008 by Lea from Cudahy, WI
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Just ok.
• They checked what we paid and put us next to the stairs.

“I thought it was a good location but the front desk clerk looked up and then put us in the room right next to the stairs. Up until 11pm we could hear children running up and down the hallways and stairwells. I didn't think the hotel had access to what we paid.”

Apr 1, 2008 by Lewis from Cincinnati, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• Clean, convenient location, and close restaurants.
• Small parking lot.

“Had 5 rooms. They only provided 3 double knowing we were in a group of 19 people. When we asked about having all double rooms we were denied.”

Jan 28, 2008 by Don from Northfield, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Fresh looking. Friendly staff. Nice pool and whirlpool area. Close to airport.
• Hotel walls between rooms are not soundproof, could nearly hear almost everything.

“This hotel appears to have been a previous brand hotel that was recently converted to a HI. As such the update is recent and gives the hotel a fresh, clean look. The staff was friendly. The pool and game area is big, airy, clean and comfortable. Room was spacious, but you could nearly hear every noise from adjacent rooms.”

Jan 15, 2008 by Kim from Cody, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Front desk staff very helpful.
• Location a bit out of the way from airport but OK w/shuttle service.

“Very nice, quiet room. Hotel front desk staff helpful and friendly. I would definitely stay here again.”

Dec 19, 2007 by John from Lansing, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The room was very nice for a 2 1/2 star hotel.
• I did not receive a receipt from them.

“The room was clean and spacious. The hotel looked good. The staff was friendly. I did not receive a receipt from them.”

Dec 12, 2007 by Cory from Appleton, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Beautiful interior design.
• Stiff beds, cold rooms, no free breakfast.

“I'm not sure why this one doesn't as they seem to have copied everything else about Country Inn and Suites.”

Dec 8, 2007 by Greg from Butternut, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was worth the money.
• I had to share it with two other guys.

“Very nice.”

Dec 2, 2007 by Brenda from Lanse, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very comfortable bed, quiet, laundry facility on site.
• The pool and Jacuzzi were not available to use-very disappointed.

“Other than the pool being unavailable, the hotel was excellent. Helpful staff, clean comfy, quiet, good location. I would definitely stay there again.”

Nov 29, 2007 by Liz from Dekalb, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Friendly staff.
• You can hear everything in adjoining rooms. Don't stay here if you're a light sleeper.

“The hotel was adequate, and most of the staff was helpful. When we complained about smears (really disgusting) on the shower curtain, housekeeping replaced the curtain immediately. The biggest downside to this place is that you can hear everything going on in the rooms next to yours. Even if your neighbors are relatively quiet, you can hear their entire phone conversations, coughing, TV, etc. Don't stay here if you're a light sleeper, or value your privacy.”

Nov 28, 2007 by Heidi from Portland, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very close to airport.
• In the middle of a remodel  lots of chemical smells.

“We were originally put in a smoking room, and when I called the front desk he told me they couldn't move us. I insisted, and eventually he moved us to a non-smoking suite. We were only there for a few hours to nap before a flight, but it was still important to me that they were willing to accommodate us.”

Oct 23, 2007 by Karen from Oakland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• A great hotel for the price.
• My thermostat was not working.

“A very nice hotel, with all kinds of amenities, at a price bid normally reserved for dumps.”

Oct 3, 2007 by Kelley from Stevens Point, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Great staff, great price.
• Clicking noise in room.

“Great hotel. Would definitely stay there again.”

Sep 4, 2007 by Wanda from Clayton, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Nothing.

“Staff went above and beyond to meet our needs. Room was clean; one exception - coffee was burnt in pot. Cleaned up okay.”

Aug 31, 2007 by Linda from Harrisburg, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, staff.
• Room air conditioner would cycle off too long.

“Microwave-dorm size fridge were added plus for leisure travelers. If room air conditioner did not cycle off for such long periods of time our stay would have been much more positive.”

Aug 15, 2007 by Mary from West Chicago, IL
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[5]

• Nothing.

“They said when we call we would have 2 double beds and handicapped assayable room. When we got there they only had a suite. It had 1 queen bed and a couch. So someone had to sleep on the couch.”

Aug 13, 2007 by Andy from Las Vegas, NV
Overall Rating: 3
Cleanliness:[7] • Staff:[1] • Location:[7]

• Nice, large and Comfortable rooms.
• Horrible staff.

“We arrived at 4:45 to check in; because they told us check in was 3:00. They had 1 room available only, not the 2 we paid for. They said they were still cleaning our other room and that it should be 5 minutes and they would call us when it was ready. They never called. I called back an hour later and she lied to me again and said it was still being cleaned. I went down 30 minutes later and only after I took the card for gm and sales manager did anything happen - the gm came out personally to apologize and make excuses why his staff lied to me and broke their agreement. We ended up having to hang around until 6:30 to get our room finally. The maid was also yelling profanity at the top of her lungs in the elevator, which was nice for my parents to have to suffer through. Wildly unprofessional staff, I would never stay there again, even though the rooms were nicely appointed.”

Jul 12, 2007 by Mike from Skokie, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The hotel was very nice looking inside and out.
• We had to wait a long time for maid to clean room.

“The hotel was beautiful, inside and out. The pool was great. The rooms were gorgeous. I would stay there again when I come up.”

May 10, 2007 by Ronn from Deerbrook, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[3] • Location:[9]

• Room was very clean and well maintained. Hotel was quiet and inviting.
• Desk clerk at check in was too busy on the phone to attune completely to our check in. Phone call was personal.

“Over all very nice and we would welcome to come back. Lobby, hallways, room and other amenities were very well maintained. I would recommend a chat with the young man who was to check us in. He was busy with two personal phone calls and not tending to our check in. I had to ask our room number after we received our key card, instead of him providing it. Other than this, all was very well and we enjoyed our stay.”

Sep 20, 2006 by Rose from Carmel, IN
Overall Rating: 2
Cleanliness:[9] • Location:[8]

• Clean, rooms smelled clean too.
• There is air control on wall, but couldn't use it. It was 70 until it went completely off at night.

“They kid you by having a wall unit to air condition or heat rooms. It was 70 but we like it cooler at night. I turned it down to 67, but 2 hours later it was back to 70. I learned it goes back to 70 in about 15 seconds after you "adjust' it. Then in the middle of the night it went off altogether and I couldn't get it to work. We were very uncomfortable and didn't call the desk because we didn't want to be disturbed, had to be up at 5a.m.”

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Amenities at Holiday Inn and Suites Milwaukee Airport, Milwaukee

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Laundry/Valet Services Lounge Modem Lines in Room Parking Pets Allowed Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service