Marriott Grand Hotel

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User Reviews for Marriott Grand Hotel, Point Clear

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Apr 1, 2008 by Carson from Columbia, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Great activities for every age level.
• Hotel employees were not up to the usual Marriott standard.

“Great resort with many activities for all ages every day. Facilities are top notch. Only negative was that hotel employees did not seem up to Marriott level. Lifeguards were wearing sweats.”

Jan 9, 2008 by Rick from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful location, friendly and helpful staff, great services.
• Too much oil in the vegetarian breakfast order.

“The Grand Hotel is a great location and a wonderful place for a couple, a family to get away. Also an ideal location for business meetings with golf, spa, bicycles, walking, tennis.”

Dec 31, 2007 by Patrick from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Amazing facilities and great service. Knew my Name each place I stopped. Amazing.
• Nothing.

“This place is incredible and we thoroughly enjoyed our experience here.”

Aug 21, 2007 by Nancy from Fairhope, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It has charm and a comfortable atmosphere.
• Nothing.

“The hotel has everything you need with an air of by-gone days. One is transported to a time when life was "grand," but you do not have to be formal. It is an excellent place for someone single, a romantic couple hideaway, or a playground for families. The golfing is one of the best. It is the perfect place to be.”

Jul 30, 2007 by lana from fort worth
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Grounds beautiful and great pool.
• Food, go to fair hope to eat! Food is better & cheaper.

“Stayed 3 days in June. The grounds are beautiful, beds are a dream. Food is very expensive. Ate at the salt water grill, the food was at best terrible, Rosemary chicken (dry and tough as if it had set all day) burgers burnt. Two children & 2 adults bill was 85.00 and none was worth eating. Don't try complaining all I got was a sorry. Other than the food the stay was good but too pricey for what they offer.”

Jul 6, 2007 by Ryan from Yuba City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Grounds here are amazing! Dining is great too!
• Non-Bay side rooms are small and feel cramped. Bay side rooms with balcony are much nicer.

“Stayed here for 3 nights in early July. Being from California, the heat and humidity was a bit crazy! Resort was beautiful, Great old buildings and nice beaches. Pool complex was great, the main pool was a bit overwhelming though with all the kids. There is a 21 and older only pool and area, however, some guests apparently didn't feel that these rules applied to them and nobody was really enforcing it. The Grand dining room was an excellent choice for dinner. There new Wellington was great. Wine list was nice as well for being so far from Napa. First night we had a room that was not facing the bay, it felt tight and kind of small. Next morning we asked to switch to a nicer room and were able to do so for no extra charge. This was a bay view room which had a nice balcony on it. Overall this was a beautiful resort with all of the resort amenities that you would expect from a Grand Marriott. Very nice!”

Jul 5, 2007 by Mike from Alabaster, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptional property. Already planning my next visit.
• A bit out of the way.

“Great resort. Hope to return soon.”

Jun 30, 2007 by Jeanne from Mobile, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool is fantastic, the grounds are beautiful, and the room was great.
• The food was overpriced and not what I would expect for a 5 star resort.

“This was a great location for our family vacation. The pool was great for kids of all ages, the grounds were wonderful for leisurely strolls and there were a lot of options as far as things to do had we been looking for things to do.”

Jun 19, 2007 by Fr M. from Sewanee, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[7]

• The friendliest staff we have ever encountered! Rooms lovely but too small. Pool a plus, beach a bit of a disappointment.
• Prices much too high for those not participating in golf/tennis, and food prices high too, even around the pool, inadequate information about resort.

“A lovely setting, rooms furnished beautifully, and friendliest staff ever. Prices too high for those not playing golf or tennis (resort fees should vary accordingly), food and drink around the pool too expensive for what is offered (margarita in a paper cup was $8.50!). Kids loved the pool, bedding was very nice, rooms dark, but noise came through from adjacent rooms.”

Jun 13, 2007 by Bob from St. Louis, MO
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[9]

• The grounds and room were impeccable.
• The service was very slow. Drinks ordered at the pool took 20+ minutes to be delivered.

“This was a very nice hotel in a beautiful setting. The golf course is extremely nice and challenging. The service was on the slow side, but overall a friendly staff. Parking was a bit of a problem after returning in the evening. Overall it was a pleasant experience.”

Jun 3, 2007 by Mindy from Sumrall, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The landscaping of hotel grounds was excellent.
• The food at the Saltwater Grill was not great.

“Overall we tremendously enjoyed our visit. The staff was great. It is a very decent, family oriented hotel. The quietness of the place is wonderful. No loud music, etc. The breakfast buffet is fantastic. The hotel grounds are gorgeous.”

Mar 24, 2007 by Niki from Brentwood, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful setting, outstanding rooms, friendly service.
• Nothing, I wouldn't change a thing. Did not want to leave.

“This place is heaven on earth. It is family friendly and romantic, the workout room is great, and the staff was extremely friendly. Had a great room in the spa building. Breakfast buffet is delicious.”

Mar 18, 2007 by Anisa from Fort Worth, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It was very beautiful. Full of charm and romance.
• The maids were very lazy.

“Everything was wonderful until the second day when the maid did not clean our room. The manager sent for someone ASAP and she did not do her job. And that was the last impression left with my family and myself.”

0 of 1 people found this review helpful.

Feb 24, 2007 by Tricia from La, LA
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[5]

• Beautiful grounds, better for summer activities.
• Heated pool located too far from hotel room in winter.

“I would have enjoyed my stay better if it were summer instead of winter.”

Feb 22, 2007 by Jan from New Orleans, LA
Overall Rating: 10
Staff:[10] • Location:[10]

• Fantastic grounds and facilities, beautiful pools, great for families.
• Shower curtain had mold on it.

“It is no accident the Grand has been a favorite destination for those in the know for the last 160 years. The place has been renovated and updated after recent hurricanes, and it is come back better and stronger. The pool is amazing. The grounds are breathtaking. Great tennis courts. A great place to get away from it all, and charming Fairhope is temptingly nearby.”

Sep 22, 2006 by Chester from Bradenton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Incredible, simply the best place in the state.
• Nothing.

“Without question, no hotel comes close in comparison. This is a first class hotel.”

Aug 29, 2005 by Heather R. from Annapolis, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• beautiful views, clean, well appointed rooms
• nothing

“wonderful!”

0 of 1 people found this review helpful.

Aug 20, 2005 by David from New Oprleans, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff, lots for kids to do, great layout, great pool.
• Breakfast buffet was very expensive.

“We had a great time at the Grand at Point Clear. The overall resort is just beautiful and the staff could not have been more accomadating. We needed a crib for our room and that was not an issue. We also requested to be placed next door to some friends also staying there. The Marriott folks took great care of us and honored all of our requests. The only thing we found a bit much was the breakfast buffet at 16.00. We could have used a cheaper option, but ended up going into nearby Fairhope instead. Most comfortable bed that we have ever slept on in a hotel!”

1 of 1 people found this review helpful.

Aug 19, 2005 by Celeste from Mobile, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The pool, the putting green, the fishing pier and the bike trail.
• The maids were unfriendly.

“This hotel takes you back to the old days of summer vacation. It has so many things for kids and adults to enjoy together. The fishing pier had cane poles with bait ready for guests. Our kids just loved that! And the grounds are beautiful. Everywhere you look, your eyes see beauty. The pool is fantastic with baby beach, fountains and a water slide! And, of course, a separate pool for adults. Wonderful place for couples or families.”

Jul 28, 2005 by Raymond from Saraland, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• great atmosphere and pool area.

“great place to relax, also try to make the sunday brunch (wonderful).”

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Amenities at Marriott Grand Hotel, Point Clear

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Business Center CD Player Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Game Room Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine

In Room Movies Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service