Baymont Inn and Suites Chicago/Willowbrook

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User Reviews for Baymont Inn and Suites Chicago/Willowbrook, Willowbrook

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May 13, 2008 by Joe from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[4]

• Affordable.
• Location.

“Clean place but location is not the nicest of places.”

May 10, 2008 by Mary from Des Moines, IA
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Comfortable, clean, quiet.
• Couldn't adjust heat/AC to run the fan continually. Kept waking me up.

“It was clean and comfortable and conveniently located for my purposes. The continental breakfast was nice. Downsides: fan issue mentioned above. Horrible view with a big truck parked in front of my window the whole time. Further, half of the window was badly etched-just looked filthy even if it wasn't-which was a turn-off.”

Feb 28, 2008 by Lorraine from Fenton, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient, friendly Staff.
• One room, dirty bathtub, changed to room, door lock broken, bad right at elevator. Daughter in room alone, we were unaware of problem, she did not sleep.

“Fine appearance. But Lock's must be in working order bathrooms clean and sanitary Kleenex missing in two rooms toilet paper harsh on the nose.”

Jan 20, 2008 by Ostgulen from Lake City, MN
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• Workout room.

“Good location at an affordable price.”

Oct 3, 2007 by Art from Fort Madison, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Nice help, great breakfast.
• Nothing.

“Not a new motel but a nice motel. Redoing the lobby area when we were there. Great breakfast. Good for business traveler or for visiting Chicago.”

Oct 1, 2007 by Kristen from Union, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very comfortable bed.
• View from room was of a lot of parked tractor trailers.

“It was easy to check-in. The staff was nice. We were pretty much just there to sleep, so it wasn't like we were looking for anything fancy. The strange thing was on our 2nd day there, when were going out sight seeing, they were changing the locks on the doors. When we got back late that night we had to have our cards re-keyed. Then when we got back into our rooms (my husband and I had one room, my dad had another) there was sawdust on the floor from where they drilled the doors. Plus I requested both rooms be non-smoking but my dad ended up with a smoking room - and they were completely booked so we couldn't get him another room. He bought some Febreze and sprayed the crap out of his room. The rooms were clean (visibly) and the bed was very comfortable, which is a lot to say for me because I never sleep well in hotel beds. The hotel was in great proximity to Chicago. It only took us about 20-25 minutes to get to my sister's apartment taking I-55, with traffic. If you're just looking for a place to sleep that doesn't cost an arm and a leg, that's in close proximity to the city, this is it. But if you're looking for luxury then go somewhere else. Also, there is a Denny's right down the road if you miss the continental breakfast like we did every morning. We're late sleepers!”

Aug 3, 2007 by Ian from Carmel, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Great value and convenient location.
• Some traffic noise from interstate.

“For the price I paid, La Quinta willow brook was a reasonable choice. It was convenient to get to with a Denny's and a super target minutes away by foot. Rooms were a little dated but clean. Road noise was a little intrusive but OK.”

Jul 1, 2007 by Joe from Weslaco, TX

Cleanliness:[6] • Staff:[4] • Location:[8]

• Easy access, safe neighborhood.
• Reserved a non-smoking 2 double bed got a smoking.

“Was disappointed when got there and offered a non-smoking king or a smoking double. With 4 people, the king wasn't going to work. Hotel didn't offer air freshener or anything. Hotel was acceptable.”

Jun 10, 2007 by John from New Zealand AU
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Hotel staff very helpful. Clean and tidy.
• Too far from central city.

“The hotel was great but the location to central city without transport was a problem. We chose from a small map on the Internet and if we had known the location better would have been closer to the city.”

Jan 15, 2007 by William from South Bend, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Friendly early check in.
• Toilet had drip, Kleenex not refilled.

“It is a good hotel for the business traveler.”

Dec 31, 2006 by Bridget from South Bend, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Good location, free breakfast.
• It was very, well, moderate: not esp. good or bad--so perhaps that's exactly what it should be.

“It was fine. Nothing special, nothing bad. That didn't happen this time, but I wasn't disappointed either. La quintal was perfectly moderate--and perhaps that's what this category should be.”

Dec 28, 2006 by Tony from Albany, GA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[3]

• On check in hostess was polite and helpful.
• Refused to give me a receipt!

“If you want to stay at this hotel and you do not check early at any cost. I left a day earlier than expected and the assistant general manager absolutely refused to give me a receipt. On top of that they charged my credit card a day even though I checked out by 5 am a day early. Rooms were adequate. For the most part the staff was subpart. Would not recommend or stay again.”

Oct 17, 2006 by Sherri from Orangevale, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location - Easy to get to and from motel.
• Moldy shower curtain/moldy/peeling bathroom walls.

“The only complaints I had were the moldy shower curtain and the moldy and paint peeling walls in the bathroom. Everything else was fine.”

Oct 5, 2006 by Dave from Cleveland, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great breakfast included.
• Paint and bathroom tub need sprucing up.

“Good value and location, clean, everything worked, would return.”

Sep 28, 2006 by Daniel from San Carlos, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[7]

• Its location was convenient to the freeway.
• The shower could have been in better repair.

“This hotel is basic, clean, comfortable, and convenient, and a good value for the price.”

Aug 22, 2006 by Robert from Anderson, IN
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[5]

• Would not stay there again or recommend it to anyone.
• Hotels in sheet; odors in room; generally unclean.

“We were very disappointed in our stay. We certainly did not expect this from a 2 1/2 star motel.”

Aug 20, 2006 by Jan from Grand Mound, IA
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[10]

• The breakfast was very good, staff exceptional.
• My room was kind of icky, bathtub not very clean, box spring had seen better days. brothers room was much cleaner.

“Would stay again, but would ask to see my room before I did paperwork then change if not up to standards. My room wasn't as clean as I like it, but my brothers room was very clean. The free breakfast was quite good. Better than what I've paid $10 -$12 for. Staff very, very helpful and nice.”

Aug 10, 2006 by Craig from Houston, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Overall, good quality room for the price.
• Room poor condition, needed television carriage, sink toilet chair repaired.

“Overall Okay except for repairs needed above. Obviously did not offer their best condition rooms Front desk went out of their way to accommodate our needs. 3 different people, very impressive.”

Aug 9, 2006 by Mick from Waukegan, IL
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[5]

• Ice machine is in a good location.
• The room and hotel in general had a musky smell.

“I was disappointed overall in the condition of this hotel. It is in serious need of redecoration and general refurbishing. The air conditioner in my room also had broken controls which made it difficult to use.”

Jul 29, 2006 by Kim from Normal, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• I felt secure and comfortable.
• N/A

“It suited our needs for a one night stay.”

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Amenities at Baymont Inn and Suites Chicago/Willowbrook, Willowbrook

24 Hour Front Desk Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Breakfast Computer in Room Conference Facilities Connecting Rooms Continental Breakfast Double Bed Electronic Door Locks Elevators Express Checkout Fire Alarm with Light Free Local Telephone Calls

Free Parking Golf Handicapped Rooms/Facilities Internet Access Meal Plan - Continental Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Rollaway Beds Single Bed Smoke Detectors Sprinklers In Rooms Suite Wake-up Service Wheel Chair Access