Renaissance Oak Brook Hotel

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User Reviews for Renaissance Oak Brook Hotel, Oak Brook

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Aug 12, 2009 by Ellen from Bolingbrook,IL
Overall Rating: 9

• The staff was very friendly.
• They did not have a refrigerator in the room.

“Hotel was very clean and attractive. Staff was very friendly. Conveniently located.”

Jul 17, 2009 by Carol from Odebolt,IA
Overall Rating: 9

• Fantastic comfortable beds - great location!

“Fantastic hotel. Small size, great service and great updated rooms make for a wonderful experience.”

May 15, 2009 by Steve from Clinton,IA
Overall Rating: 8

“Easy to find.”

Apr 12, 2009 by Roger from Granger,IN
Overall Rating: 9

• Good location, clean rooms with nice decor.
• No indoor pool, had to go to nearby Mariott.

“Very nice upscale hotel best suited for adults or business travel.”

Mar 12, 2009 by Jim from Green Bay,WI
Overall Rating: 10

• Great room and bathroom.
• Nothing.

“Great will stay again.”

Aug 27, 2008 by Gail from Metamora, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The "extra" touches, lemon water, coffee.

“Great value, wonderful location, and wonderful extras. Loved the work out room and pool area.”

May 20, 2008 by Gerry from Barnhart, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I left my wallet, called 3 days later, and it was found and returned intact. Exceptional.
• Fortunately I dad my own DSL card as their DSL was $12.95 per day. DSL should be included.

“Clean, lots of pillows, easy access, great restaurants and shopping across the street. I would stay again.”

Mar 10, 2008 by Kathy
Overall Rating: 10

• Free hot chocolate and cookie room service.

“Great hotel and a convenient location.”

Oct 8, 2007 by Dave from Laporte, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[9]

• Located near shopping, restaurants and toll way, HD plasmas.
• Small pillows, lame atmosphere at bar with poor hor'deurves.

“Not bad for the price I paid. This hotel has obviously seen its better days. Slight hotel older.”

Oct 8, 2007 by Jo from Greencastle, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was a very nice hotel in the right location for the right price.
• Only had an outdoor pool.

“Great hotel, great location and great price.”

Jul 9, 2007 by Josie from Richton Park, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• I liked that I was greeted as I entered the hotel. I also enjoyed the pool on the rooftop while watching the fireworks!
• Hotel does not have a Jacuzzi!

“The Renaissance Hotel was an excellent choice for my family during the fourth of July holiday!”

May 31, 2007 by Deb from Maple Grove, MN
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[8]

• The valet/bell man was super nice.
• Hair in bed linens and it wasn't mine.

“Have to pay for in room internet and does not have wireless except in lobby! Dirty linens changed by extremely angry maid after I asked them to be changed because of hair found under the covers when I was ready to get in bed! (Icky) maid did not knock in the morning and just walked in; thank goodness I was already dressed! There was not a dead bolt on the door! The manager just said he was sorry for the dirty sheets and the non knocking maid, he did suggest that I did not hear her knock even though I was standing in from of the door! Not a good experience! Will not stay there ever again! The door man was the only good thing about this place.”

May 24, 2007 by Laura from Coralville, IA
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[8]

• location.
• Noisy, staff not very helpful.

“our stay at the renaissance fell short of what we were expecting. At check-in, they didn't have the rooms we had requested. Our room was next to the stairs and there was a party going on two floors up. now, mind you, I was a resident assistant during college, and the noise we experienced was a throwback to these years - I wish I had had a box fan to block it out. We were looking forward to a dip in the pool, but alas, the pool was closed and there wasn't a hot tub (although they suggested we could go to the sister hotel - Marriott - to sit in their hot tub). For a renaissance hotel, I was very disappointed.”

May 22, 2007 by Lana from Kankakee, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was fantastic! Room was very comfortable and relaxing. Checkout was at 1:00, which was awesome.
• Ugly carpet.

“The staff was extremely friendly and competent. We felt pampered.”

Feb 13, 2007 by Marie from Taylorville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is tremendous. It is so close to so many things and easy to get to.
• The room was too warm and I could only get it cool enough by turning it off.

“Great.”

Feb 7, 2007 by Salim
Overall Rating: 10

• The wake up call with coffee and scones.

“The hotel was good, rooms were good and nothing bad to say about this place.”

Dec 15, 2006 by Julie from Rochester, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The room was very nice and the bed and linens were excellent.
• The heating didn't seem to work well - it was so hot, but we couldn't seem to adjust the temp. Had to open the window (December in Chicago!).

“All in all it was a great hotel. I would stay there again.”

Nov 22, 2006 by Hap from Moline, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, friendly beautiful room.
• Very good.

“Wonderful place to stay, especially if shopping at Oak brook Mall. You never have to move your car and restaurants close by are excellent.”

Oct 19, 2006 by Vinson from Ruston, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great hotel.
• No parking other than valet.

“Outstanding.”

Oct 4, 2006 by Marge from Grandville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Polite, helpful staff.
• Couldn't cool the room enough.

“Beautiful property, excellent staff, convenient location.”

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Amenities at Renaissance Oak Brook Hotel, Oak Brook

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Car Rental Desk Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Maid Service Meeting/Banquet Facilities Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service VCR Valet Parking Vending Machines Video Checkout Wake-up Service

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