Doubletree Chicago Oakbrook

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User Reviews for Doubletree Chicago Oakbrook, Oak Brook

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Apr 2, 2008 by Rich from Mascoutah, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location of it to Downtown Chicago; close to food and shopping; comfortable and clean.
• Too many conferences and tour buses coming through-hallways were noisy.

“This hotel was very nice. The staff was extremely helpful with directions or anything we needed for our stay. We would stay here again any time.”

Mar 20, 2008 by Patty from Elpaso, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The free parking and ease to get to and from the parking lot to the hotel. This was a very good stay and I would recommend Price Line to my friends.
• No mini fridge.

“This hotel was very clean, free parking (garage parking as well as open parking), friendly staff and everything I wanted was there. The pool was lovely and I enjoyed the work out room.”

Mar 19, 2008 by Peter from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly people / comfortable.
• Too many school age kids this trip.

“Nice people, close to many local attractions, very secure location, enjoyed my stay.”

Mar 15, 2008 by Ann from Carmel, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Service at desk was excellent.
• Charging .75 for USA, maid missed coffee area.

“A lovely hotel, older but nicely updated. Very corporate. Great exercise area. Dated but clean hot tub. Charge for USA Today was rather hidden in room key envelope. You had to call to decline it. Very convenient to Oakbrook Mall (adjacent). Free attached parking, very close. Free internet. No complimentary breakfast or refrigerator. Room was clean, but maid didn't replace coffee/tea supplies, left a dirty cup, and didnt empty coffee pot. Would definitely return. Great warm cookies.”

Mar 12, 2008 by Adam from Saint Joseph, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was efficient and friendly. The room was well appointed.
• Wish the double rooms had queen beds instead of the full.

“An overall good experience. The room was nicely decorated and comfortable. The hotel entrance was expansive and inviting. We did not use the restaurant or banquet facilities so I cannot address them.”

Feb 27, 2008 by Dave from Ankeny, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean and very good location.
• No refrigerator in room and cost was $30 per night!

“I have stayed at this hotel many times in the past but it has been a couple of years. The hotel was formerly a Hyatt now a Double Tree. The hotel was always very nice with excellent staff both as Hyatt and Double Tree. Its had quite a bit of remodeling done in the past couple of years so its even nicer. I would recommend this hotel and area for both business and pleasure as I have done both trips to this property.”

Feb 26, 2008 by Terri from Downers Grove, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful lobby, great staff.
• Hot tub was not very hot and pool happened to be closed the first time we wanted to use it.

“It was great.”

Feb 26, 2008 by Felicia from Lombard, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff and hotel itself was great.
• This is the first hotel I have patronized without cable (at least CN or Disney). The only channels for kids were pay channels.

“As mentioned, if traveling with children, this may not be the place for you. There were no channels available other than pay channels. Who wants to spend $3 for a 22 minute kid-friendly show? Although the directory stated there was Disney, Cartoon Network, etc, the channels were unavailable. The staff was excellent. The hotel was cleaned well. I even checked under the beds (allergies to dust). Everything was clean and dust free. If it were just my husband and myself, I would not have a complaint.”

Feb 19, 2008 by Laurie from Burt, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free internet access, swimming pool, ambience and yummy cookies.
• Can't think of a thing!

“Absolutely loved this hotel. Staff friendly, beds were comfortable, parking convenient and free, great hours at the nice pool, 3 restaurants, free internet access and best of all the free yummy cookies on check in! Loved, loved this hotel.”

Feb 18, 2008 by Suhyeon from Urbana, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• The staff was very kind and the room was clean and comfort.
• Equipments in the gym was a little old-fashioned.

“It's one of the best 3 star hotel I've ever stayed.”

Feb 11, 2008 by Cathleen from Glendale Hts, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[7]

• Cookies on arrival.
• Staff seemed to be "put out" when asked for a King room at check in.

“I was a bit dissatisfied with this hotel. The hotel was not full at all and they placed us in the poorest location ever with the worst view. I was going to ask to be moved but I knew they would not accommodate me due to their attitude upon checkin. The other hotels I have stayed in, in this same area, went out of their way to make sure we were happy. .”

Feb 6, 2008 by Jerry from Chesterfield, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, quality, price.
• I can't!

“Great location, great facility, great service, great price. Would stay here again in a heartbeat.”

Feb 5, 2008 by Phil from Northbrook, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, helpful staff; good deal; excellent room service food - exceeded expectations.
• Caulk in bathroom was separating.

“I really enjoyed my stay in February 2008. The room was nicely appointed, bed was comfortable, pillows excellent, room temp control easily set and quick to get to temp - and most importantly, the room was quiet, except for the occasional snow plow hitting a curb outside, which I could hear from the third-floor. The staff was friendly. Had room service one evening - food, while pricey, was exceptionally good. For a 3-star hotel, it met or exceeded my expectations across the board. The only comment I had for the hotel was that the bathroom caulking was separating at the back of the vanity in the bathroom - did not look unclean, just unattended. Otherwise, from a quick check-in, to their placing my receipt under the door on the day of my departure, it was a pleasure to stay there.”

Jan 24, 2008 by Rod from Tremont, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great value for the price.
• Our Saturday night: hotel had the parking lot quite always from the hotel.

“Friday - very convenient, lot of other stores in the area, very comfortable and staff was excellent. Saturday - kind of out of the way and hard to find, parking lot was quite always from the hotel; was construction going on while there, however our room was updated and very comfortable.”

Jan 15, 2008 by Christine from Wood Dale, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lobby was uplifting, staff was super hospitable and food was great.
• The shower drain was slow.

“Lobby was uplifting, staff was super-hospitable and food was great. I had a case of the holiday blues before arriving to the hotel, but when I walked in the lobby, everything changed. The lobby ceiling was illuminated in purple and pinks, which made me smile and cheery. Then when I checked in, the staff was extremely polished and referred to me politely. And the cookies were a perfect snack. The room was very nice, and bed comfortable. Pool was good. We also ate dinner at the hotel which was superb. The waiters and cooks were great. They welcomed us, served an excellent meal, which surprised me since we arrived just about 20 minutes before closing. This one night stay really helped me clear out my head before returning to work on Monday.”

Jan 8, 2008 by Barbara from Mora, MN
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[4]

• Price.
• Dirty room located at the farthest end of hotel.

“We left room early in AM, only to return to it having been 'cleaned'. Bed remade, towels replaced, etc. Only we were checking out, so did they change the sheets? or were they left dirty for the next customer?”

Jan 7, 2008 by Harriett from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient Location.

“The Hotel was staff was very friendly. The location is very convenient to shopping and easy access to the express ways.”

Jan 3, 2008 by April from Hartford, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was beautifully decorated for the holidays. It was very comfortable.
• The Illinois freeways were hard to Navigate. The walk from the parking lot to our room was long.

“Overall there is a fine atmosphere about the hotel. You feel great walking into such a beautiful lobby and adjoining rooms. The rooms are comfortable and clean. The accommodations help you just want to stay where you are and enjoy everything available.”

Dec 19, 2007 by Darrek from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bed, the overall cleanliness.
• Scratched TV screen, possibly dirty glasses and mugs, no refrigerator, mediocre cable selection.

“Overall very pleasant. I wish they would wrap the glasses and mugs provided. I've seen the horror stories about maids spraying disinfectant or merely rinsing glasses and wiping with a dirty towel at even upscale hotels. I hate having to wash the glasses myself.”

Dec 18, 2007 by Joe from Osceola, IN
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[10]

• Perfect location to access any area of Chicago.
• Nowhere to pop a bag of microwave popcorn!

“Nice hotel in a great location just a stone's throw away from highways 88, 294 or 290. Easy access to anywhere in Chicago, but why leave the area when you have Oakbrook mall right across the street from the hotel with shopping and dining options galore.”

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Amenities at Doubletree Chicago Oakbrook, Oak Brook

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services