Marriott Chicago Oak Brook

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User Reviews for Marriott Chicago Oak Brook, Oak Brook

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Oct 26, 2009 by Sally from Lombard,IL
Overall Rating: 6

• The speedy service of the front desk staff while at check-in.
• The parking - Hotel guests should get priority and not banquet attendees!

“It's an OK hotel if you're from out of town I want to compare this location to an Embassy Suites. My favorite thing is the Starbucks in the lobby and close proximity to both Oak Brook Mall and Yorktown.”

Sep 12, 2009 by Rita from Marshall,MN
Overall Rating: 8

“The staff was excellent - I would recommend this motel. Very helpful and ready to serve their guests.”

Aug 27, 2009 by Tamara from Naperville,IL
Overall Rating: 8

• It was very nice in appearance and attitude. We had a great time as a whole.
• The ceiling in the bathroom had mold on it and I requested they care for it as I departed the hotel. They were
  very apologetic.

“This is a lovely hotel which has a diverse atmosphere. The night we stayed there was a business conference, wedding, several families, and general travelers. It is a lovely hotel.”

Jun 17, 2009 by Robert from Belleair Beach,FL
Overall Rating: 3

• Location.
• No way was this a 4 Star Hotel. The minute I pulled up and saw it my trip was ruined.

“Having looked up the Marriott on the internet I was excited about my trip to Chicago. Billed as a 4 star-plus Hotel the pictures of the property were amazing and I anxiously looked forward to my trip to Chicago. The Hotel appears to be in the middle of an oasis type setting, not! The lobby and restaurant seem spacious and inviting, where one would sit with family and friends and enjoy the surrounding comforts, not! The Hotel was said to have had a $40 Million renovation, Marriott got ripped off and I feel even though I bid only $50 a night, I was ripped off too.”

Oct 17, 2008 by Rachel
Overall Rating: 8

• Mall across the street from hotel.
• Waitress was
  not very friendly.

“Hotel parking was extremely easy, handicapped accessible. There is huge mall across the street from the hotel. There are many other things to do around the location such as the theater. Would stay again”

Aug 2, 2008 by Karla from Coal Valley, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms are fantastic and the location to other great places is so convenient.
• The pool area was a little dingy and needed to be cleaned up from all the users.

“Great, we love to stay here! This was our second time staying here and are already talking about staying here the next time.”

Mar 26, 2008 by Giana from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean great location, luxury bed!
• Room service forgot items; phone always busy.

“I love this hotel and would stay here again.”

Feb 29, 2008 by Leonard from Memphis, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, star-level.
• None.

“Good location for business travel, near restaurants and shopping with appropriate star-level of accommodations.”

Dec 13, 2007 by Brian from Mahomet, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Comfortable bed.
• Small rooms.

“This is an older hotel, and it shows in some respects. It's not bad, the rooms are just smaller than most.”

Nov 11, 2007 by Kathie from Noblesville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to my appointment and local places of interest.

“Clean, good service, nice rooms excellent location.”

Nov 5, 2007 by Brian from Mahomet, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location, nice rooms.
• No in room coffee maker.

“Very nice hotel. I would be happy to stay here again.”

Oct 27, 2007 by Karen from Piscataway, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[8]

• The fitness center was excellent and clean and the hotel was close to shopping, dining, etc. Very convenient.
• Staff was ok nothing "over the top". The room was not as immaculate as I expected for a hotel, but wasn't dirty.

“This hotel was very nice. We were on a side away from the highway and the room was quiet and bed was very comfortable. We asked for a refrigerator and it was placed in our room while we were out (no additional charge). We were in Chicago to see friends and shop, and this location was excellent; being across the street from the mall & great restaurants, 30 mins from OHare, and about 30 mins from the outlets in aurora. The fitness center was great; most Ive seen are sparse, but this one had much room and equipment. I would definitely stay here again.”

Aug 28, 2007 by Don from Grand Haven, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very accommodating staff.
• Nothing.

“Very good experience.”

May 31, 2007 by Tanya from Minocqua, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The pool and the friendly, professional staff. The 1 pm standard checkout was really beneficial.
• Almost perfect--more restaurants in restaurant guide would be better.

“Highly recommend. Very comfortable mattress, quiet, very clean. 1 pm standard checkout is a big plus, as is the location adjacent to prime oak brook center shopping.”

Nov 22, 2006 by Carol W. from Thousand Oaks, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good location, they didn't charge for parking, bed and bedding were comfortable.
• Certain aspects of the room had not been updated in 25 years.

“Breakfast in the hotel restaurant was good and reasonably priced. Adjacent Starbucks was convenient. Bedding and shower head were among the only updates to the room in the last 25 or 30 years. Hotel is very convenient to shopping and dining.”

Sep 17, 2006 by John from Plainfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, newer, very friendly staff.

“Great hotel. Everyone was very friendly to me and my daughter. Hotel was very clean. Beds were great and their was an excellent selection of pay per view movies available.”

Sep 12, 2006 by
Overall Rating: 10

• The swimming pool and health club.

“Excellent service very convenient location and attentive staff.”

Aug 10, 2006 by Rich from Wheaton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean close to several things to do.
• Unfortunately, I was situated next to a room with younger kids that was very noisy. However they offered to move me and gave me a free breakfast.

“Very satisfied good value.”

Aug 9, 2006 by John from Madison, WI

Cleanliness:[10] • Staff:[10] • Location:[9]

• Gorgeous lobby, lovely pool, great location and comfortable rooms.
• The TV was old and of average quality.

“This hotel is in a great location right across from Oak brook Mall. There is plenty of free parking. The lobby is gorgeous and the check-in staff was very friendly. My special requests were happily honored. I loved the room from the ultra-comfortable spa style bed and bedding to the over-sized tub and separate changing area. This hotel is not to be missed!”

Aug 8, 2006 by Gina from Fairview Heights, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to Downtown and dining.
• The mirrored closet doors were broken, so we were unable to access the closet.

“The staff was super-friendly and they were very accommodating when we asked for directions, etc. Also, the room was nice for a one day stay, we felt welcomed.”

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Amenities at Marriott Chicago Oak Brook, Oak Brook

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Car Rental Desk Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Vending Machines Video Checkout Wake-up Service

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