Marriott Oak Brook Hills Resort

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User Reviews for Marriott Oak Brook Hills Resort, Oak Brook

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Apr 9, 2008 by Jason from Boston
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nice gym, nice bed.
• Rude staff, small bathroom, dirty linen, and duck feces on golf course.

“Bathrooms were small; linens looked old and worn, room service didn't get order right and most unfriendly staff I have ever met. There are duck feces all over the golf course!”

Jan 29, 2008 by Thomas from Oak Lawn, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The surroundings.
• Slow service at restaurant and they double charged me.

“Did not like being double charged for room by the hotel.”

Jan 27, 2008 by V. R. from Peoria, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Clean, friendly, save location for the Chicago area.
• Bathroom tub is raised and has a dangerous step down, both of us almost fell getting out.

“Clean, friendly, good location for Chicago.”

Dec 29, 2007 by Robert from Florissant, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Excellent bed.
• Cable system didn't work.

“Nice hotel, about ten minutes from oak brook mall and Yorktown mall. Very comfortable bedding and clean rooms. Only complaint was the off and on satellite cable system.”

Sep 7, 2007 by Minh from Evansville, IN
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• Good location. Look nice.
• Internet connection cost $12.95. Can't claim to be family oriented.

“The hotel is nice. The view is excellent. The distance to Chicago is fair. The room size is ok. The bathroom is tiny and without exhaust; therefore, vapor and smell (if any) from the bathroom would linger in the bedroom as well. For today standard, cost for internet access at $12.95 per day is a shameful charge. Common travelers rely on internet for communication and local information; therefore, a costly internet connection is a big thorn in our eyes. It does not make sense for traveling either for leisure or business.”

Sep 1, 2007 by Scott from Denver
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Recently renovated.
• Color of the building.

“Front desk said the hotel just finished a 5-million renovation. Hotel looked great. Starbucks hit the spot on Sunday morning.”

Jul 20, 2007 by Margo from Dewitt, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, the spacious, beautiful rooms and the rate I got it at.
• Nothing.

“The staff was very helpful. I wish there would have been coffee available in the lobby while we were coming & going. I didn't want to go up to the room and wait to make a pot. But overall, I would love to stay there again if the opportunity comes along.”

Dec 4, 2006 by Gary from Wind Lake, WI
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[8]

• Very clean, plush, quality rooms.
• Incidental charges for everything, internet access too expensive, no self-serve laundry facilities, local phone charges.

“For a hotel that prides itself on attention to details, basic amenities such as laundry facilities, free internet access and local phone calls were noticeably missing. Too many incidental charges.”

Nov 17, 2006 by Janis from Schaumburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bathroom and cleanliness of hotel, view out of room.
• Didn't realize a hotel was off Midwest road down there.

“It was quiet, great comfortable beds; roomy, clean, friendly and helpful front desk greeted us right away, great view of the golf course and surrounding area, would recommend this hotel to my friends.”

Aug 19, 2006 by Val from Morton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location was beautiful with the golf courses surrounding the building.
• The only thing I didn't like was the "game room". It was not near as nice and a little run down.

“The hotel definitely met my expectations! It was a lovely stay for two nights and would love to return again!”

Aug 4, 2006 by Brandi from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The views of the golf course are stunning.
• no baby pool.

“I would highly recommend this hotel to anyone who likes golf. The views were absolutely amazing!! The grounds were beautifully kept, it was a shame the course was booked when we were there. Our family will definitely be back for more fun, sun, and golf!!”