Sheraton Suites Elk Grove

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User Reviews for Sheraton Suites Elk Grove, Elk Grove Village

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Jun 4, 2009 by Howard (Joe) from Hudsonville,MI
Overall Rating: 9

• Pleasantly surprised at the decorating very modern.
• Charge for internet in the room.

“Other than the charge for internet service I could not have been more pleased!”

May 22, 2009 by Kelley from Laveen,AZ
Overall Rating: 8

• I loved the two room suite, gave us privacy from mom in law who slept on the sofa sleeper.
• The cleaning staff didn't replace crib sheet or glasses.

“I paid for this room, which was a great price for the quality. The room was a 2 room suite, a king sized, somewhat hard bed in the bedroom, and a queen size sleeper sofa in the living room. One of two drawbacks. We barely had space to set up a crib for our infant, but we squeezed it in with some effort lifting it over the bed. The bathroom was nice and clean, and there were two large, flat screen TV's, refrigerator and microwave. I would definitely stay here again. The only other complaint I had besides no room for the crib was the fact that the cleaning staff didn't replace our dirty drinking glasses, and the first morning didn't take the dirty crib sheet even though we stripped it off the crib for them. The second day we threw the crib sheet in the tub so that they would have to take it. They did, but never replaced it with a clean one. I was prepared with a crib sheet from home, but I wish they would have given us that service. Overall, not a big deal, and I loved the hotel.”

Apr 15, 2009 by Todd from Peoria,IL
Overall Rating: 9

• Suite layout, comfort bed, good location.
• Small swimming pool, expensive mini bar, internet fee.

“Great hotel, nice room, very clean. Excellent location in NW chicagoland. Closed to extensive shopping and dinning options.”

Jan 8, 2009 by Terri from Galena,IL
Overall Rating: 10

• Bed was excellent.

“We were pleasantly surprised at the overall quality of this hotel and room. The room was a king suite with two TV's, one in the bedroom and one in the sitting room. There could be privacy in the bedroom by closing the doors between the two rooms. Very nice and comfortable.”

Dec 2, 2008 by Anton from Brooklyn,WI
Overall Rating: 10

• The room was a delight king size bed & two flat screen TV's. Sitting room with fridge and microwave.
• To many kids in the pool and workout area because of the holiday weekend.

“This room was beyond all of our expectations. Close to Wood Field Mall and very near O'Hare also not far from the Metra to Downtown Chicago.
Would love to go back again for a Christmas getaway or any time for business or pleasure. Wonderful hotel has just been all redone. Will be happy to tell people to stay there.”

Nov 30, 2008 by Gary from Maryland Heights,MO
Overall Rating: 10

• Easy check in/out. Nicely furnished. Wished my wife was there.
• Little hard to find as my GPS couldn't find the address.

“Completely satisfied with my stay there for 5 nights. My wife would have loved it.”

Aug 10, 2008 by Katie from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Beautiful rooms and two flat screen TVs.
• Not eco-friendly - no recycling, washed linens and towels daily.

“The rooms were beautiful - the bed was separated from the seating area by French doors. Both the bedroom and seating area had nice flat screen TVs. The negatives were that the hotel did not recycle, they used disposal coffee cups instead of mugs and washed the linens each day without our request. The air conditioning didn't seem to circulate very well so the bedroom stayed warm all night. Overall, it was a wonderful room - if the hotel recycled and provided more eco-friendly features we would have had a phenomenal experience. They are currently renovating so I'm sure more changes are to come.”

Jul 23, 2008 by Jiyoun from Ames, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great!
• It was little bit hard to find the location but everything else was perfect!

“This is a great place to stay.”

Jul 14, 2008 by Philandas from Milwaukee, WI
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Luxurious for a smaller hotel.
• Construction on my floor.

“The Sheraton suites put the money where I feel it should be; in the rooms, not the lobby. The only thing I wish they offered was a complimentary breakfast.”

Jul 7, 2008 by Stephen from Normal, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[5]

• Room set-up.
• Ongoing construction.

“Nice, but not fantastic. Could have done without the construction/remodeling - but that's life.”

Jun 5, 2008 by Tom from Surrey, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was spotless and very nicely arranged.
• There is nothing to dislike!

“This is an excellent hotel in structure, location, staff, room quality, and amenities for the price and star level. This hotel was at the level of 4 star except for lack of valet and concierge service. I stay in hotels on average 40 nights a year and usually in 3 and 4 stars -this is the best value 3 star hotel that I've had the pleasure of staying at.”

May 28, 2008 by Jeanne from Blue Island, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfy beds!
• Nothing comes to mind.

“Great for families, couples. Near ORD, very quite area, also close to shopping, restraints, anything you may want to do, or do nothing at all!”

May 10, 2008 by Susan from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice bedding, toiletries.
• Remodeled room, mold on grout-tub.

“This was a very nice hotel for the price, but the local phone calls were $1.50, and using a calling card entailed a $2.00 charge. Cheapo!”

Apr 27, 2008 by Michele from Boynton Beach, FL
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient location with pleasant employees.
• Remodeling 7 days/week starting early am with loud power tools. Picketing out front.

“We were assigned a handicap room making accomodations somewhat inconvenient. The hotel had remodeling going on daily including weekends which was extremely annoying listening to power tools at 7am. The staff was very accomodating. The sheets for the beds could have been considerably longer to fit the beds without coming out.”

Apr 17, 2008 by Dean from Kennesaw, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• The hotel was in the general area that I needed to stay in.
• Hotel charged for internet access and was much smaller and not as nice as I expected.

“We expected better accommodations from a three star hotel than we received. The Business Center charged 35 cents per minute for internet access and our suite (size of closet, TV reception, etc.) was not up to our usual expectations for a mid class hotel. We will stay at this hotel in the future only if there are no alternate choices.”

Apr 3, 2008 by Jane from St. Paul, MN
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[7]

• The park with elk nearby, proximity of hotel to hwy.
• Broken cabinet in room, dirty bed skirt and snobby hotel concierge.

“This hotel is well located and easy to find. The pool is tiny. The linens in the room were luxurious. In general it feels like this is a hotel in decline, it has seen better days.”

Feb 27, 2008 by Lalo from Chicago, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The location close to major expressways and free parking.
• The bottled water and snacks are priced outrageously in the room.

“Nice spacious rooms and clean free parking and close to major highway.”

Feb 27, 2008 by Issa from Westland, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Nothing
• The bed & pillows, nasty.

“I was giving a room in the bad part of the hotel, the pillows smells real bad i can not describe it to you, pillows & mattresses,carpet looked cut in places, i was not happy there, they are trying to save on water.”

Feb 26, 2008 by Correne from Hudsonville, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The hotel was a very nice, upscale hotel.
• Parts of the hotel room seemed a little run down.

“For the money, I would definitely stay at this hotel again. The lobby gives you the impression that you would be staying in luxury. However, the suite room was a bit run down. The door area to the refrigerator was not hanging right and there were pieces of tile broken in the bathroom. The suite room was a little cramped with the pull out bed out, but we did not spend much time in the room so that worked out. I'm not sure if it was an oversight, but the coffee maker was not cleaned out and the paper coffee cup I used in the morning was left on the counter after the cleaning service came in. However, for the price, it was good.”

Feb 21, 2008 by Nadolynn from Chicago, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was wonderful.
• The pool facility was very cold.

“The hotel was great, while I was in the hotel the toilet overflowed. I called the front desk and the engineer was there in less than 2 minutes. They gave me another room without one complaint and actually the Engineer brought us the key and assisted us in moving our bags.”

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Amenities at Sheraton Suites Elk Grove, Elk Grove Village

24 Hour Front Desk Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable

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