Embassy Suites Hotel Chicago-Lombard/Oak Brook

Photos of Embassy Suites Hotel Chicago-Lombard/Oak Brook, Lombard

• Add your own photo of Embassy Suites Hotel Chicago-Lombard/Oak Brook

User Reviews for Embassy Suites Hotel Chicago-Lombard/Oak Brook, Lombard

• Add Your Own Review »

Aug 20, 2009 by Deborah from Vail,AZ
Overall Rating: 5

• It was located very conveinient to what we wanted to do.
• The room and amenities were not up to a 3 1/2 star rating.

“It just did not have a 3 1/2 star rating. The rooms were very average and did not have any special appeal.”

Aug 19, 2009 by Karen from Saginaw,MI
Overall Rating: 8

• Overall, it was a very nice hotel. The staff was helpful and whenever there was a problem it was taken care of immediately.
• Parking space was limited on the weekend.

“The lobby area was absolutely beautiful with the plants and live fish pond. The breakfast in the morning really made our day and was quite filling. The staff took care of any our concerns and were extremely helpful. I highly recommend this hotel for any type of traveler.”

Jul 6, 2009 by Jane from Alexandria,VA
Overall Rating: 9

• Location because it was close to the places where we wanted to go.
• None.

“We appreciated having a suite layout with the 2 rooms.”

May 19, 2009 by Hope from Fulton,MO
Overall Rating: 9

• They made to order breakfast was wonderful.
• There was some type of meeting occurring so people were loitering outside our room.

“The hotel was in a great location, safe, wonderful large room, and a great breakfast.”

Sep 2, 2008 by Angie
Overall Rating: 7

• Free breakfast.

“It was a nice hotel & I would stay there again.”

Aug 1, 2008 by Ed from Geneseo, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Extra space and 2 televisions.
• Breakfast space unorganized and not very clean.

“Clean rooms but breakfast staff was not very friendly and of service, tables not wiped after use, unorganized traffic flow pattern.”

May 15, 2008 by Lynda from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Loved the breakfasts and atrium area.
• The pool was so crowded over the weekend that my kids didn't want to swim because it was so overwhelming.

“The room was great, the breakfasts were great, and the location was great. It was very family friendly which is what we were looking for.”

Apr 14, 2008 by Diana from Colona, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Happy hour, hot breakfast, clean and spacious rooms.

“Would recommend to family and friends.”

Mar 31, 2008 by Maryann from Romeoville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The quietness and food.
• I would have like to been able to check in early.

“This hotel provides me with excellent service and a wonderful stay.”

Mar 25, 2008 by Joe from Kimball Twp, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The room had a big desk for all my paper work and a separate room to get away from all that paper work.
• Seemed to be a lot of children running up and down the hall ways during the evening.

“Had a great room and if I have to go back to IL for anything I will make this hotel my first choice.”

Feb 22, 2008 by Dina from Chicago, IL
Overall Rating: 9
Staff:[10] • Location:[9]

• Very neat and scenic Atriums are beautiful. Very quiet and good for private time.
• It would be nice if hotel staff would offer clean comforter we all know those are barely washed.

“I enjoyed this hotel very much. I recommend it to family and friends. Very neat rooms and a well organized attentive staff.”

Feb 8, 2008 by Kevin from Sun Prairie, WI
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[9]

• Comp bar and breakfast.
• You need to pay for internet.

“I felt that the staff put me in a lower quality room near the noise of the bar. Also, they checked me out early because I was caught in a snow storm and therefore had no luggage in the room in the morning. Good hotel, but poor staff!”

Dec 30, 2007 by Jen from Centreville, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Made to order breakfast was awesome!
• Staff unwilling to allow us to upgrade for additional fee.

“Embassy suites in Lombard, ill is a beautiful hotel with inviting open areas and well appointed guest rooms. The made to order breakfast was awesome and truly one of the highlights of our stay. The weight room was a bit disappointing. Overall the stay was well worth it. We noticed many folks during our 4 night stay that annually come to stay at this hotel. That speaks volumes that people keep returning to this hotel. I would definitely recommend this hotel to everyone I know.”

Dec 26, 2007 by Theresa from Chicago, IL
Overall Rating: 5
Cleanliness:[10] • Staff:[1] • Location:[10]

• The rooms.
• The sales manager greeting the guest during breakfast.

“Overall, I think Embassy suites is a great hotel, however I had some issues and concerns about the sales manager that were greeting guests as they were entering for breakfast. The rule of thumb at the hotel is to show your key when you want to come in for breakfast. As my daughter and I were coming in I was asked to show my key as a password to get in. As other guest was entering the hotel, they were not asked to show a key; therefore, I felt I was being singled out. He purposely walked away from the entrance into the breakfast area whenever he would see guest coming so he wouldn't ask certain guest show their key. I sat and watched him for a good 15 20 minutes and he never asked anyone else to show a key. I was very offended and insulted.”

Dec 5, 2007 by Penny from Bellwood, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious and complimentary breakfast.
• NA.

“Close to two great shopping areas.”

Nov 30, 2007 by Teri from Lombard, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The ability to access the internet in the business center without a charge.
• The loveliness of the bedroom is in contrast with the dark drabness of the sitting room.

“This hotel continues to be a pleasure at which to stay. It is well-maintained, including the outside. The resident outdoor kitten is the unofficial doorman and a sweet sight to see.”

Nov 20, 2007 by Teri from Lombard, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The manager's reception is a nice feature as is the free breakfast, a way to save on the expense of traveling.
• Parents: control your children too much running.

“A roomy suite in a convenient location makes this a good place to stay in the area.”

Nov 15, 2007 by Teri S. from Lombard, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The housekeeping staff was very thorough and efficient.
• The sitting room furniture is a bit too stiff and office like.

“What a great location, it's near everything; shopping, restaurants, area attractions and highways. It couldn't be much more convenient.”

Nov 7, 2007 by Yiijen from Woodbury, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room is very good in size and clean.
• Should have big sign around street.

“This is a very good hotel with friendly staff and shopping nearby, and nice maintained public area, I recommend they put a big sign around the street area otherwise customers will have problem to find it if they can't find the frontage road that connect to the hotel during night time check in.”

Nov 6, 2007 by Sherrie from Rockford, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean.
• The restaurant should be open for later hours.

“Overall, the hotel was very nice. I do suggest that you upgrade your complementary breakfast even if that means charging the guest for it. The breakfast was not of good quality.”

• View All User Reviews

Amenities at Embassy Suites Hotel Chicago-Lombard/Oak Brook, Lombard

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

Learn more about Embassy Suites Hotel Chicago-Lombard/Oak Brook at Priceline Travel Guides »