Extended Stay America Chicago-Downers Grove [Downers Grove, IL]- Hotel Reviews - MyTravelGuide.com


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Extended Stay America Chicago-Downers Grove 1-star

3150 Finley Rd., Downers Grove, IL

Extended Stay America Chicago-Downers Grove is designed specifically for people who need more than just a room while away from home.[more]

  • Amenity Highlights — Pets Allowed, Handicapped Rooms/Facilities, AM/FM Alarm Clock, Coffee Maker in Room, Modem Lines in Room
  • Average User Rating: 7.0 [rate it]
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User Reviews for Extended Stay America Chicago-Downers Grove, Downers Grove

Average User Rating: 7.0
Overall user rating
Cleanliness:[6.0] • Staff:[7.0] • Location:[7.5]
Based on 79 user ratings

Nov 2, 2008 by Douglas
Overall Rating: 8 Overall user rating

  • Basic no-frills room at a great rate.
  • Nothing.

“Basic no-frills room at a great rate. If you are interested in a clean comfortable room without the unnecessary nonsense of other hotels, this is a place for you.”

Aug 29, 2008 by Bhupeshbora from Chicago, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Excellent place to live in and have relaxed holidays.
  • Weekly room service.

“This hotel is conveniently located with in 200m of 1-88 and I-355, one of the major intersection. Going from this place to any where is quick. It's near good shopping and dinning areas and few miles from prime shopping outlets. In all a nice place to say and live in.”

Aug 20, 2008 by Bhupeshbora from Chicago, IL
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[9]

  • Excellent location and great place overall.
  • One a week room service.

“This is an excellent hotel specially for people with small budget and who do not like to go out to eat daily due to there dietary restrictions. I would recommend basically all Extended Stay America for people traveling with family and people who are Veggie trains mean who need to cook at home and live it easy.”

Aug 2, 2008 by Jean from Bensalem, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Everyone was friendly.
  • Nothing was included no breakfast or internet. Not any good for business.

“Overall my stay was fine. I just was not happy with the how the hotel chain runs. I am a business traveler and do not agree that when they say they have wireless that I need to pay for it. Or that I have to wake up when I am in use to a different time zone earlier so I can check out and get breakfast. I had to start my day an hour earlier then normal. Let alone there is not a gym on site so if I had time to work out I had to wait until Bally's opened so I could get in some exercise. It is not suitable for business travel. Convenience is everything when you are traveling for business. This does not meet those needs.”

Jul 30, 2008 by Yolanda from Memphis, TN
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[10] • Location:[8]

  • The staff went over and beyond to accommodate me.
  • There could be a better variety of TV channels.

“The staff was wonderful! I am very disappointed in the few selections of TV options. For the price it was a good.”

Jul 28, 2008 by Laura from Williamsburg, IA
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[9] • Location:[8]

  • The room was a very large.
  • It was a dirty room. It smelled in the bathroom and had hair all over the sink and shower. It could have been cleaner, wasn't impressed.

“I wasn't impressed. The bathroom was not cleaned well with hair around the sink and shower. The bathroom in general had a bad smell to it. It was decent for the price. It isn't some place that I would ever stay again or ever want my family/friends to stay in.”

May 31, 2008 by Gaetano from Cary, IL
Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • That it has a kitchen.
  • No comments.

“I like that hotel and been going there frequently where my sweetie and I could be alone and away from home just to relax. We love your hotel. Thank you.”

Apr 17, 2008 by Pat from Bakersfield, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Good place to stay, warm and friendly hotel staff.
  • None.

“Good hotel.”

Apr 1, 2008 by Dave from Westland, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Kitchenette in room saved from eating out a lot.
  • Nothing comes to mind.

“The hotel staff was very friendly and helpful. They pointed out where area places were that I was looking for. Everything was great from beginning to end.”

Mar 31, 2008 by Tabitha from Downers Grove, IL
Overall Rating: 6 Overall user rating
Cleanliness:[1] • Staff:[10] • Location:[1]

  • The staff are awesome great staff working there.
  • The guest my room smelled like marijuana due to previous guest.

“NA.”

Feb 23, 2008 by Qiana from Chicago, IL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • The helpfulness, generosity, and hospitality of the staff. I also like the location. It's close to shopping and eating areas.
  • The heaters in some of the rooms don't work very effectively.

“I've actually stayed at this hotel several times with my fiance', and I enjoy it very much most of the time. On this particular visit, I was given a room that appeared to be ok, but it had a problem with the heater. I stayed for 2 nights, and on the first one the heater worked fine for about the first 30 minutes, but soon after started blowing cold air. I basically played with the heater the rest of the evening to see if it would work properly again. So, on the next day, I informed the manager of what happened, and as usual, he was very nice and understanding, even checking the heater himself. He then changed my room and did a follow-up to see if everything was ok. I really enjoy ESA- Downers Grove and again, their staff is wonderful!”

Jan 4, 2008 by Gaetano from Cary, IL
Overall Rating: 9 Overall user rating
Cleanliness:[1] • Staff:[8] • Location:[8]

  • It looks like an apartment -has kitchen and table- I like that.
  • The wall was dirty from previous abiders- the bathroom needs deep cleaning.

“The space and furnitures were in good condition and nice. But the wall was dirty that you could see prints perhaps from a mechanic or someone with dirty hands. In the bathroom there was rust. Other than that it was nice.”

Nov 22, 2007 by Diane from Lincoln, NE
Overall Rating: 10 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[9]

  • Far more than I expected! It was a great experience.
  • Too far from the elevator; office closes at 11 p.m.

“It was a little too far away from my workshop; but it was well worth it because it was far more than I had expected.”

Nov 2, 2007 by Nathan from Louisville, KY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[6]

  • Nice fro price!
  • A little out of the way.

“Nice enough.”

Oct 11, 2007 by Nathan from Louisville, KY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Plenty of dining/shopping nearby.
  • It's a bit far out if you're planning to go into the city everyday.

“Nice place. Nice price. What you expect from an extended stay.”

Aug 1, 2007 by Diana from Muncie, IN
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • When it was over.
  • Dirty, stained, nastiest hotel I have ever stayed in.

“This is the nastiest, dirtiest hotel I have ever stayed in. Trash littered the floors and elevator, room was not clean, stains everywhere, with food on the floor on top of the fridge, hairs on the shower ceiling. When discussing this with the staff, his response was as he knows, it's really bad. Would not stay here ever again even if it was prepaid.”

Jul 30, 2007 by Chuck from Racine, WI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Table in room worked as excellent work area.
  • No breakfast, limited toiletries.

“Good room for a 1 star rating. Good work environment.”

Jun 26, 2007 by Ashok from Schaumburg, IL
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[8]

  • Location and close to 3 different freeways.
  • Lack of cleanliness.

“The room had strong food smell when I first entered it. The bathroom floor had hair along the edges.”

Jun 26, 2007 by Daniel from Aurora, IL
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Location.
  • Dirty and smelly - the room had some serious dirt, non smoking but smelled bad.

“Even the non smoking rooms smell terrible!”

Jun 18, 2007 by Dorsah from Woodridge, IL
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[2]

  • It is a mess! From the staff to the hotel conditions.

“The hotel doors are broken and not fixed and so anybody can just walk in. It is scary to stay there. I had to carry y luggage, i.e. Bag etc every day or time I am leaving the hotel because there is no any security measures there.”

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