Wyndham Garden Hotel Schaumburg

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User Reviews for Wyndham Garden Hotel Schaumburg, Schaumburg

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Apr 28, 2008 by Kelly from Hallsville, MO
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[8]

• Bed was comfortable.
• Movie channels were messed up, coffee maker did not work, and Smokey.

“We could not get out of our smoking room. Therefore we were very uncomfortable. It was very Smokey in the evenings. When we got home all of our stuff smelled like smoke. Internet was $10 bucks for the room each day, no free breakfast. Our coffee maker did not work and it took two days to get that straightened out so we got coffee only one morning. I want to be assured that I will not get stuck in a smoking room again.”

Apr 26, 2008 by Brian from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly, good location and clean.
• Did not like the building engineer walking into the room on me while in bed.

“Overall a good stay good location not construction nearby but no interference overall rating six to seven out of ten.”

Apr 24, 2008 by Mike from Broken Arrow, OK
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Great staff and breakfast buffet.
• Small rooms and biz office.

“Older DT with clean but small rooms, terrible biz center, decent gym and pool. Very friendly and helpful staff.”

Apr 23, 2008 by Writerm from Lake Zurich, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet, friendly, comfortable.
• Outside of building was unattractive.

“Although the outside of the building was unattractive, inside, it was quiet, clean, nicely furnished, and very comfortable. Within a block or two of tons of restaurants and shops. I would stay there again in a second.”

Apr 20, 2008 by Beth from Danville, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[6]

• The cookie I got when I checked in that's it.
• Blood on curtains and mattress, requested 2 beds in a non smoking room & had to chose between 1 bed or a smoking room.

“This hotel was a nightmare. I made my reservation almost a month in advance. When I arrived they check us in and never mentioned we weren't getting the 2 beds we requested. When we opened the door there was one bed. I went to look at the room w/ double beds- it smelled awful and there was blood stains on the curtains and the bed matress. So we headed back down to the first room w/ one bed and had the cot brought up. The curtains in this room were also stained and there is no fan in the bathroom. I felt terrible because I had made the reservation and everyone was totally grossed out. Hoping to redeem myself I offered to take everyone to breakfast the next day. The hotel breakfast was awful the buffet items looked like they had been sitting there for 24 hours and the menu items were just indivdual servings of the food from the buffet another disaster. I will not go back to this hotel again.”

Apr 17, 2008 by Rich from Merrillville, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[10]

• Cookies, smaller lobby for less walking, comfy bed.
• Staff was never at the desk. Always had to yell for them.

“If you're looking for a basic place to stay, with an easy entry and exit, and a comfortable bed this is it. But, I've stayed here three times, and can tell you the highlights are the bed, free Wall Street Journal, warm cookies, and that's it. The staff make no attempt to be at the desk to greet you. The hotel has free Wi-Fi - if you want to sit on the only couch across from the check-in desk. In the room it will cost you $9.95 for a 24 hour connection, yet, down the block there is free wi-fi at the McDonald's or even IKEA! Try to use the dial-up to get around paying $9.95 forget about it! The call cost 0.75 and at the hour mark the hotel considers it long distance and hits you for 7 bucks plus minutes which surpass the $9.95! Look forward to the cleaning people vacuuming and throwing garbage in the dumpster below the rooms about 5AM wake-up! Plus the hotel is just plain loud, slamming doors, thin walls, and no attempt by the staff to spread people through the hotel. The parking lot is small and close, which I like, but at night it's dark and unsafe beware. All in all, because of the luck of the draw, we stayed here three times - with every experience the same. Oh, did I mention the peeling paint in the shower, and masking tape covering the exposed rust/metal by the tub drain! We'll opt for a location close to Schaumburg, IL next time.”

Apr 17, 2008 by Mike from Roscoe, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Great location.
• No Jacuzzi.

“Nice rooms close to Woodsfield with a good size pool.”

Apr 16, 2008 by Stuart from Elkhart, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very comfortable bed.
• No complaints.

“Nice and affordable, exactly the type of hotel stay that I expect to have at any hotel.”

Apr 15, 2008 by Lori C. from Fitchburg, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Front desk very courteous.
• Hallways/people were very loud.

“Overall the hotel met my expectations for a business traveler. It may have been the particular night, but there was a lot of commotion in the hallways and twice someone tried getting into the room I was in.”

Apr 14, 2008 by Lonney from Reedley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great host at front desk.
• Shower was old.

“Great hotel would go back.”

Apr 11, 2008 by Karen from Holland, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Very clean & comfortable room.
• Very thin walls as heard every word between neighbors, as well as their TV.

“The room was very comfortable and the beds were outstanding. However, noise level from surrounding rooms and hallway was unacceptable for a hotel of this caliber.”

Apr 10, 2008 by Eric from Battle Creek, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[7]

• The bed.
• No refrigerator.

“The hotel has joining rooms and we were right next to a group of kids who were up at 6:00 AM. Banging on the doors and walls was not very happy.”

Apr 9, 2008 by Kp from Hiawatha, IA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Proximity to where I was visiting.
• Lack of cable channels.

“A nice hotel, if you are staying a week or less, or if you don't plan to spend much time at the hotel. The staff is friendly and helpful, the rooms are clean, and they give you plenty of towels! The warm cookies are nice as well!”

Apr 9, 2008 by Sarah from Zeeland, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Comfortable bed!
• A bit dingy. No free wireless internet! Come on! Even McDonald's has free wireless!

“Nice enough hotel. Good warm cookies upon arrival. Hidden charges, like the $9.95 charge to use the internet in room. Nice flat screen TV, and comfortable beds.”

Apr 9, 2008 by Rex from Greenfield, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very comfortable rooms.
• Nothing to say bad about Hotel.

“The Double Tree is a wonderful place to stay at. It is close the interstate and all the restaurants you could ever want.”

Apr 8, 2008 by Rodney C. from Rockford, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Neat, clean and large room.
• Outside appearance and grounds were dated; no free Wi-Fi in the room, only in the lobby; very inconvenient.

“I had a great stay and recommend it.”

Apr 7, 2008 by Julie from Marion, IA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• It was in a good location.
• The hotel was very busy.

“overall fine”

Apr 6, 2008 by Jacque from Bloomington, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[9]

• Nice location.
• Staff person not overly accommodating.

“I was disappointed that I had to accept a smoking floor, when it was obvious the hotel was not fully booked. Additionally, I was upset that the staff people did not go out of their way to provide quality customer service. I asked to be relocated due to a crying child and the response I received was they would call the room and tell them to have the child stop crying. Evidently, this person doesn't have children and I was just as concerned that the noise from my room didn't disturb the child while sleeping. I also inquired about the location of a local food establishment and was told the restaurant was not opened and I later went out and found the location on my own and it was indeed opened. So much for a helpful front desk.”

Apr 6, 2008 by Allan from Petersburg, IL
Overall Rating: 3
Cleanliness:[8] • Staff:[10] • Location:[4]

• Rooms were great and staff very helpful.
• Security needs to be improved in parking areas. Mine and 7 other vehicles broken into.

“This is a very nice value. The hotel rooms are very comfortable and the staff friendly and helpful. Make sure that if you bring your car that you do not leave electronics in the vehicle and clean off the windshield. There were 8 cars broken into including my own in the parking lot. They need security cameras or a security guard at nights.”

Apr 6, 2008 by Richard from La Crescenta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean; neat; professional; comfortable; convenient; upscale; business level quality; free internet and business services.
• Lobby was too small to meet with anyone.

“I would strongly suggest this hotel to any traveler who was not going to use the hotel facilities to impress business clients or hold meetings there. The entrance area is much too small and conveys practicality versus comfort. Excellent economical choice as upscale, comfortable place to stay.”

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Amenities at Wyndham Garden Hotel Schaumburg, Schaumburg

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable