Marriott Hickory Ridge Conference Hotel

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User Reviews for Marriott Hickory Ridge Conference Hotel, Lisle

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Apr 25, 2008 by Missy from Decatur, IL

Cleanliness:[4] • Staff:[9] • Location:[9]

• I was unhappy with the quality of my room and they moved me to another.
• The room was extremely small; bathroom was a disgrace, dirty broken fixtures.

“I was expecting a 3 star hotel and the room I got was so small that you could barely walk around the bed to the to get to the bathroom. The bathroom itself had peeling wallpaper, broken toilet seat and cracked sink. The floor was dirty also. When I complained I was transferred to another room that was still tiny but at least clean and in good condition.”

Apr 21, 2008 by Larry from Pinellas Park, FL
Overall Rating: 2
Cleanliness:[9] • Staff:[8] • Location:[10]

• Friendly staff.
• Small rooms, poor parking access.

“As stated, I have never in my 40 year career stayed in a smaller, more cramped room. The room felt more like a closet than a bedroom. The parking access was too far removed from the hotel space.”

Apr 17, 2008 by Debra B. from Detroit, MI
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• I liked the deluxe bedroom and the comfort of two bathroom.
• I did not like the lobby area or the fact that breakfast was not included.

“Overall this hotel is a great place to stay, you have the comfort of two bedrooms and two bathrooms and to TV. you are also provided with a newspaper daily, and some of the best lotion and soap from Bah and body. there is great fitness center, also you will truly enjoy the pool and sauna.”

Apr 11, 2008 by Dean from Plano, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean hotel.
• A little further out of the way, but it was ok.

“Very nice rooms, clean, well organized.”

Jan 30, 2008 by Phil from Wilmette, IL
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[4]

• Cramped room, soft mattress not worth cheap price.

“The rooms are extremely small. The bed mattress was the softest I have been in 20 years. I had a miserable night of sleep constantly waking up due to the bed. No King size beds offered - obviously kings would not fit into rooms.”

Jan 25, 2008 by David from Pond Eddy, NY
Overall Rating: 2
Cleanliness:[5] • Staff:[9] • Location:[5]

• Not much to like.
• Horrible interior, lighting - hasn't been updated in 30 years.

“What a disappointment this hotel was. The interior was so depressing that I immediately wanted to check-out. If it wasn't for the snow storm - I would of.”

Dec 22, 2007 by Laura from Steger, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[4]

• Good for the money.
• Only one main entrance and exit, not safe if there was a fire!

“Unwilling to resolve complaints on bill. Hotel building because of the metal will not let all cell phone calls through. Stay else where! Not safe in the event of a fire. Only one main entrance and exit.”

Dec 3, 2007 by Kathy from Davenport, IA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[10]

• My husband had eye surgery and the location was convenient for us.
• Our room smelled like a nursing home. Bathroom was clean but could use some work.

“We needed a hotel close by (Naperville) as my husband had eye surgery and we live out of town (Davenport, Iowa). Upon entering the room it smelled like a nursing home. There were ceiling tiles that had water marks on them (one over one of the beds. The bathroom appeared to be dirty (floor in particular) but in reality was actually clean. Probably would not stay here again.”

Nov 18, 2007 by Brent from Kansas City, MO
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• Badly outdated.

“Rooms were very small and still had 1980s decor. For a Marriott hotel, this hotel is in dire need of a renovation. I think the corporate Marriott executives would not want to have their name attached to a hotel like this. My room was tiny and had an about 15 year old 19 inch TV set. Honestly, the room reminded me of my freshman dorm room in college from 15 years ago. Was a small and depressing room, so I spent most of the night out so I didn't have to be in the room until I went to bed.”

Nov 16, 2007 by Justin from Bettendorf, IA
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[5]

• I can't.
• Dirty, small rooms.

“The shower was dirty, and lost so much pressure twice that it went back to the tub faucet and we had to push the shower button again. In the morning they failed to put the quick checkout slip under our door, and the TV checkout didn't work either. A poor experience.”

Nov 12, 2007 by Tim from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The morning breakfast buffet was the best. The staff was nice and friendly.
• The dinner buffet was only adequate. Long way to walk to rooms.

“This Marriot is what I would expect a Marriot to be. Very convenient for the business traveler. The addition of wireless access would be very nice. The complementary drink and coffee stations are very nice when coming in from a long days work or having to stay up working late.”

Nov 7, 2007 by Danny from Delmar, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• They upgraded me because of my dissatisfaction with the small room.
• The rooms were not Marriott size rooms. My upgrade was an equally low quality room.

“This is a converted ATT building. The rooms are not in any way up to Marriott standards. I would not stay here again. The rooms made me claustrophobic. I was very disappointed in this "Marriott hotel" would not recommend at any price.”

Nov 6, 2007 by Carrie from La Crosse, WI

Cleanliness:[9] • Staff:[9] • Location:[7]

• Accommodating staff. Clean and neat room.
• Smaller room than expected, a bit out of the way in location.

“Always we have been given either a king bed or two beds. When I called the hotel about the accommodations, I was told they would put in that request, but could not promise more than one queen bed. Now, they did very graciously change us to a two bed room when we arrived, but if they had been booked full, Im guessing we would have been out of luck on the two bed request.”

Oct 30, 2007 by Ct from Davenport, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very comfy bed, great products (shampoo, etc), clean.
• No hot tub.

“Conveniently located, nice hotel. Staff was attentive & friendly. Room was cozy & clean, tastefully decorated & updated. Bed had down comforter & cushioned/pillow top sheets. Good water pressure in the shower. Quiet.”

Oct 30, 2007 by Kevin from Decatur, IL
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[4]

• Bed was comfortable.
• Not well kept, only one entrance, rooms are small!

“Not crazy about this place. Somewhat dated. The bed was comfortable but the room was tiny. Only one entrance and you have to trek uphill from any parking lot to get there.”

Oct 28, 2007 by Josephine from Wheaton, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location was good.
• Room was too small.

“We needed a bigger bed to sleep, the room was too small.”

Oct 24, 2007 by John from Bloomington, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It is located in a crime free area.
• Parking was somewhat cumbersome.

“Hotel was fine. Nothing special. Good location and away from the traffic.”

Oct 23, 2007 by Angel from Mount Vernon, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great food, cheap, homey, great pies, friendly service.
• That there aren't more around.

“Nancy's airport cafe is not your typical diner. It is extremely cozy and the walls are covered with historical aircraft memorabilia. Their signature country fried steak with biscuits and gravy couldn't even stay on the plate. I had a slice of homemade peach pie and it was so good I bought two pies, one apple, and one peach to take home and share with friends. Nancy's is my new favorite on I-5, and I plan to fly there again in November.”

Oct 21, 2007 by Kathy from Fremont, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was clean, & very friendly staff.
• The parking.

“It was very nice, & I would love to stay there again.”

Oct 18, 2007 by Mary from Corpus Christi, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Comfortable.
• No on site breakfast like at Hampton inns.

“This is great for business travelers. We were traveling as a family, and it was comfortable, good price and had all the amenities (except continental breakfast).”

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Amenities at Marriott Hickory Ridge Conference Hotel, Lisle

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Lounge

Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Restaurant Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Video Checkout Wake-up Service