Exel Inn of Naperville [Naperville, IL]- Hotel Reviews - MyTravelGuide.com


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Exel Inn of Naperville 1-star

1585 Naperville Wheaton Road, Naperville, IL

The Exel Inn of Naperville is an affordable and comfortable lodging choice offering pleasure and business travelers attractive, clean rooms, genuine hospitality, plus many amenities not typically found at an economy hotel.[more]

  • Amenity Highlights — Pets Allowed, Indoor Pool, 24 Hour Front Desk, Business Center, Continental Breakfast
  • Average User Rating: 6.5 [rate it]
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User Reviews for Exel Inn of Naperville, Naperville

Average User Rating: 6.5
Overall user rating
Cleanliness:[7.5] • Staff:[8.5] • Location:[8.0]
Based on 13 user ratings

May 9, 2009 by William from Woodridge,IL
Overall Rating: 1 Overall user rating

  • Leaving, left a day early.

“This place looks nice. But the staff has no clue of what they are doing. They gave me a room for one. Night staff sits and plays on the computer all night.”

Oct 22, 2008 by Henry
Overall Rating: 5 Overall user rating

  • Breakfast.
  • Small room, thermostat not working.

“Very small room. Only one double size bed in room, matress top had plastic cover protection, could not get one extra pillow, no plastic cups for cofee in room, second day only one face cloth, one face towel.”

Aug 29, 2008 by Richard from South Range, WI
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[7]

  • Clean.
  • Over priced.

“This hotel reminded me of the hotels I stayed at when I worked for the railroad. Adequate, but not nice or really comfortable. They had a continental breakfast, but the coffee and other items were gone by 8:00 am. Even the railroad hotels kept the coffee supplied.”

Aug 17, 2008 by Rachel from Des Moines, IA
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[7] • Location:[5]

  • Nothing.
  • Mildew old towel smell.

“Small, hard bed; mildew damp old towel smell; rough towels.”

Jul 16, 2008 by Tim from Boone, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Great continental breakfast.
  • Very small room.

“For the price and the location this hotel is a super value! It had a great free breakfast and the staff was very helpful and polite. The room was a little small, but it had a lot of nice features like an ironing board and iron, and a sink outside the bathroom. I did not like the position of the coat/garment rack. I kept bumping my head on it! I would stay here again when traveling to Chicago.”

Aug 16, 2006 by Robin from Harvey, IL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • It was clean , the staff was courteous and the continental breakfast was nice.
  • The room was too small.

“I would recommend this hotel to a single person or couple in need of a hotel room for a night or two.”

Amenities at Exel Inn of Naperville, Naperville

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Breakfast
  • Business Center
  • Coffee Maker in Room
  • Continental Breakfast
  • Free Local Telephone Calls
  • Guest Laundromat
  • Hairdryers Available
  • Indoor Pool
  • Iron
  • Ironing Board
  • Jacuzzi
  • Microwave
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Refrigerator
  • TV Remote Control
  • Wake-up Service
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