Courtyard by Marriott Naperville

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User Reviews for Courtyard by Marriott Naperville, Naperville

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Feb 25, 2008 by Mari from Normal, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• My original room had ants. They moved me to a new room immediately and were very accommodating.
• The long corridors were kind of creepy at night.

“Everything was spotless. The beds were very comfortable and clean. The first room I was in had ants (I think because it was directly across from the pool) but the staff was extremely accommodating and moved me immediately. With the exception of the person who checked me in at 12:30 a.m., all the staff was exceptionally friendly and professional.”

Dec 6, 2007 by Nate from Homewood, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Newer furnishings, clean, patio door in room, free coffee, breakfast available.
• Patio was not usable due to locked door, and overgrown vegetation.

“This hotel was very nice. The rooms have newer furnishings and are very upscale. There is plenty of room, was very clean, and free high speed internet is great. I wish all the upscale hotels would do so. I like having a patio but would have liked it to have been usable. The door was locked and the patio was overgrown. Lobby spaces were beautiful; they had breakfast available and free coffee. A great hotel for the business traveler.”

Nov 1, 2007 by Steve from Fairfield Glade, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, quality facility, reasonable price.
• Some traffic noise from interstate.

“Quality facility with reasonable price for the location.”

Oct 10, 2007 by Neal from Asheboro, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean.
• Not very convenient.

“Good overnight or business trip hotel.”

Oct 4, 2007 by Irene from Bloomington, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, friendly staff, indoor pool and hot tub, good location, none smoking.
• Wanted mini fridge in the room.

“My husband and I were in town for the weekend. This hotel was in the perfect location (close to the high way and easy access to the western suburbs) and provided a nice clean and quiet place for us to relax. The pool and hot tub we well maintained and the staff was friendly. The only thing that was missing was a mini fridge in the room.”

Sep 20, 2007 by Bill from Wildwood, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Cleanliness and location.
• Not important.

“Well located; very clean and easily accessible. The hotel staff was extremely friendly.”

Sep 3, 2007 by Meg from Oswego, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very quick and helpful.
• Had to purchase breakfast.

“Hotel was quiet and comfortable.”

Aug 14, 2007 by Dale from Cincinnati, OH
Overall Rating: 3
Cleanliness:[6] • Staff:[7] • Location:[6]

• Staff friendly. Breakfast okay.
• All windows extremely dirty. Bed extremely uncomfortable. Key.

“Motel hidden in trees. My stay was very uncomfortable. Bed was caved in on sides and lumpy. All windows dirty. Keyboard to interact with TV didn't work. Staff was friendly. Food was just okay. I will not recommend Court.”

Aug 13, 2007 by Delia from Los Angeles, CA
Overall Rating: 9
Staff:[9] • Location:[8]

• Good quality toiletries in room.
• Nothing negative at all.

“Exactly what you would expect of a courtyard Marriott.”

Aug 1, 2007 by Jen from Woodstock, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Comfortable beds.
• Thin walls, I could hear everything going on in the room next door.

“My one and only complaint was the thin walls in the rooms. I could hear the people next door closing the door to their room and the bathroom door. I could even hear their conversations word for word, and they were speaking in a normal tone of voice. I heard their footsteps even, when the kids ran from one end of the room to the other. This was not just a case of loud neighbors; those walls were way too thin.”

Jul 4, 2007 by Prakash from Naperville, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[7]

• Public areas were good and free internet at the lobby was useful.
• The room was small and crowded, Plumbing was not very good.

“This hotel is located in the business district of Naperville. Close to all the offices. The public areas are nice. The breakfast bar is good (costs $10 per person) but has excellent choice. The fitness room as good equipment. The rooms are small and the plumbing is bad.”

Jun 29, 2007 by Laura from Carmel, IN
Overall Rating: 7
Staff:[7] • Location:[7]

• Nice courtyard.
• Garbage was piled up outside the hotel exit. It was not cleaned up for some time.

“The hotel met my needs and the price was very good. I had to travel unexpectedly and would not have had the convenience of a second night if the price was not so good.”

Jun 28, 2007 by Michelle from Cedar Rapids, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• The room was very clean and spacious. I would stay there again.
• I did not like the fact the free continental breakfast was not offered to us.

“I would recommend this hotel to friends and family. The staff was friendly and hotel was very clean and neat. I felt it was a very safe area and easy to find.”

Jun 15, 2007 by Dale from The Villages, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Overall cleanliness and friendly hotel personnel.
• Breakfast buffet price $9.95.

“We found it to be a very clean and friendly place to stay in the Naperville area. For the price it is the best we have stayed at in Naperville. I would highly recommend it to anyone”

May 31, 2007 by Jane from Neenah, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• They returned clothing I left at no charge.
• Its location is pretty far out.

“A lovely hotel with exceptional service.”

Mar 21, 2007 by Jimmie from Ellington, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean spacious quiet.
• Needs gym ad tanning bed.

“Hey this motel was nice and very clean, staff was polite and efficient. Wish there was more to do on site so did not have to look elsewhere to have something to do for leisure or fun. An exercise spot with equipment would be nice.”

Dec 30, 2006 by Robert from Little Elm, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Price was very reasonable.
• Breakfast price a little high for what they gave us for $9.95.

“It fit the bill.”

Oct 4, 2006 by Connie from Decatur, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The cleanliness of the hotel.
• It was a little hard to find.

“Great hotel stay. Very clean. Friendly staff.”

Sep 5, 2006 by Barbara from New Berlin, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[6]

• Wonderful bed with lots of pillows and great looking linens.
• No complaints.

“A small business man's hotel which seemed nicer than it's 2 and 1/2 star rating. Good size rooms, very attractive decor, convenient bathroom setup.”

May 24, 2006 by Sara from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The rooms were very spacious and clean, included a patio.
• Maids were foreign and did not speak English.

“Overall Very Nice! The staff at the front desk were very friendly and accommodating upon check in. Rooms were very clean and dust free. Bathrooms were nice -- no leaks.”

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Amenities at Courtyard by Marriott Naperville, Naperville

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Iron Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service