Homestead Studio Suites Chicago/Naperville [Naperville, IL]- Hotel Reviews - MyTravelGuide.com


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Homestead Studio Suites Chicago/Naperville 2-star

1827 Centre Point Drive, Naperville, IL

Homestead Chicago Naperville is an extended-stay lodging facility with on-site laundry, free local telephone calls and personalized voice mail.[more]

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User Reviews for Homestead Studio Suites Chicago/Naperville, Naperville

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.0] • Staff:[7.5] • Location:[7.5]
Based on 516 user ratings

Sep 4, 2008 by Carrie from Rillton, PA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • My initial room's air conditioning did not work, and staff upgraded me to a nicer room with working air conditioning quickly and without hassle.
  • Did not have little shampoos in the room. But could ask for them if needed.

“Staff was very friendly and accommodating. Room was neat and clean. Pet friendly.”

Aug 29, 2008 by Jen from Burlington, WI
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[7]

  • Very close to where I needed to be.
  • Room was very small and bed was not comfy.

“The hotel was in a good location close to where I needed to be. The staff was very friendly and really were very nice. The hotel was ok - it could have used the carpets being cleaned, the room was small and the bed was not the most comfortable.”

Aug 24, 2008 by Ron from Raleigh, NC
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • The staff was courteous and they made me feel welcome.
  • The room I was staying in had bed bugs, mites, or fleas. And as a result, I got bitten. I'm still working on the medication.

“Great for travelers and business people alike. It's nicely recessed on a major business avenue, excellent for corporate travelers looking for a touch of home.”

Aug 21, 2008 by E from St. Charles, MO
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[1] • Location:[8]

  • It was a place to Sleep.
  • Unfriendly staff and run down dirty interior.

“If your on a very tight budget and need a place to sleep, it will do.”

Aug 20, 2008 by Raghu from Jefferson City, MO
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[6] • Location:[5]

  • Good for extended stay travelers.
  • Nothing.

“Hotel allotted me one room which is not cleaned, changed to another room where AC do not work and then moved to a good room.”

Aug 17, 2008 by Alice from Clear Lake, IA
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[3] • Location:[10]

  • Location to our destination.
  • Cockroach in room, halls smelled horrible.

“Rooms were okay. The halls smelled horrible. We killed cockroach in room. Staff offered to get a rollaway for us and didn't.”

Aug 14, 2008 by Rena from Aurora, IL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everything I needed was there. I felt like I was at home.
  • The towels in the kitchen were dirty.

“The room was very nice, just like a little apartment. I liked the idea of coffee there already in case you did not have time to shop for some. The room was very comfortable.”

Aug 14, 2008 by Mary from Milan, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[8]

  • Convenient location, fairly clean.
  • Only one bed!

“Everything was satisfactory for the level of hotel except that there was only one bed.”

Jul 21, 2008 by Dennis from Ypsilanti, MI
Overall Rating: 6 Overall user rating
Cleanliness:[2] • Staff:[5] • Location:[8]

  • Kitchenette.
  • Smoking room.

“However, the room I was in, had been smoked in, and noisy children upstairs could be heard till midnight each night.”

Jul 18, 2008 by Will from Minneapolis, MN
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[6]

  • I liked that it was cheap.
  • I did not like the television channel selections.

“The hotel was adequate. I was looking for a quick one night stay for a cheap price and this hotel did that. I did not have high expectations for the room/hotel but it did meet all of them.”

Jul 10, 2008 by Josh from Bay City, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[4] • Location:[10]

  • Nice rooms.
  • Front desk staff was rude.

“We really enjoyed our trip and staying at this hotel. Check in was easy, the woman who checked us in was very nice. Check out on the other hand was not so pleasant. I had to stand at the front desk for 20 minutes because nobody was there. A sign said to use the lobby phone to call for assistance, which I did, but it just rang and rang. I finally had to walk throughout the hotel to find someone, which happened to be one of the maids; she was nice and tried to find the manager for me. Finally a guy came to the front desk and acted as if it was my fault I had to wait for him. He was very rude and because of him I couldn't give this hotel a perfect rating. Other than that, I would most definitely stay at the hotel again.”

Jul 9, 2008 by David from Fillmore, IN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[6]

  • Very friendly staff and comfortable room.
  • Hall has a smell to it.

“I highly recommend it.”

Jun 28, 2008 by Shirlonda from Aurora, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Loved the shower.
  • Didnt include shampoo.

“Friendly, clean, spacious rooms, giant bathroom, nice kitchen, comfortable bed, mirrored closet, loved it all.”

Jun 16, 2008 by Brenda from Cedar Falls, IA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Convenient kitchen area and the motel was quiet.
  • Because it was a leisure trip would have liked to been within walking distance of restaurants & etc.

“This motel is intended for extended stays & is equipped as such. If staying for a night, as we did, make sure to bring your own shampoo & such, as it isn't furnished. Overall, a clean, quiet motel with a friendly staff.”

Jun 9, 2008 by Chris from Rockford, IL
Overall Rating: 7 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[5]

  • Loved having a suite even though it was small.
  • Not the cleanest hotel I have been in (not the dirtiest either).

“We just needed a place for quick nights stay. Not the cleanest hotel I have ever been in but it served its purpose. The bed was comfortable. I was glad to have access to a refidgerator. The AC wasn't working great in the room.”

Jun 7, 2008 by Jeff from Conover, NC
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[5] • Location:[8]

  • Location is good.
  • Room dirty and quality of bedding was poor.

“The studio suite layout of the room is a good idea but the condition of it was poor. Had to move from first room because there was pet hair on chair/ottoman. It was obvious that there's never any real thorough cleaning (bathroom, kitchen area). The window screen was torn up so I couldn't open the window. Hallways were dirt and cluttered.”

Jun 4, 2008 by Marsha from Springfield, IL
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[9]

  • Price, accommodating.
  • Floor area around the head of the bed was not clean.

“We got in late and left fairly early the next day but what time we spent there was very acceptable.”

Jun 4, 2008 by Colin from Edwardsville, IL
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[2]

  • The desk clerk gave me ice out of the employee break room.
  • No shampoo, no ice, no rollaway beds. Full sized bed instead of queen.

“Probably an ideal hotel for a business traveler who doesn't need much and who likes to cook in their room. Full sized bed was a first in a hotel. So was no shampoo or ice machine. Traveling with my wife and daughter, I would have not stayed here if I knew it was going to give me a full sized bed in a single room. I slept on the floor. The hotel was nice enough to give me ice out of the employee break room and an extra set of sheets to sleep on the floor though. Other than that, the worst experience I've ever had staying at a hotel.”

May 30, 2008 by Wayne from Bella Vista, AR
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Price/performance, good location. Met expectations.
  • No meeting room availability.

“Location and our purposes was excellent. The hotel has no amenities (pool, food, exercise, meetings). The rooms are only serviced once a week. Staff was helpful, friendly and met expectations. Noise was an occasional issue. But the price met our expectations for the trips purpose.”

May 30, 2008 by Brad from Farmer City, IL
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[1]

  • If I were staying for longer time, the Kitchen would have come in handy.
  • Very dirty and unsafe feeling.

“I have stayed in cheaper hotels that were 10 to 20 times better. As for most extended stays go the accommodations were as expected, but the cleanliness of the room was very poor. When we got there the room had not been cleaned before we got there, and we were not given another room, nor was it clean while we were there.”

Amenities at Homestead Studio Suites Chicago/Naperville, Naperville

  • FAX
  • Heated Guest Rooms
  • Iron
  • On the Park
  • Pets Allowed
  • Refrigerator
  • TV
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