Pheasant Run Resort

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User Reviews for Pheasant Run Resort, St. Charles

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Apr 20, 2009 by Kathy from Green Bay WI
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[3]

• The hamburger from the cafe was tasty.
• Over priced, this was more of a run down hotel then a resort!

“The 4 people in line in front of me were all complaining, which should have been my first clue when I checked in. TV and remote did not work right! The room was clean with the exception of the large dead bug and hair in the shower. My biggest complaint was the excessive noise level. If you go on a weekend, don't expect to get any sleep! The noise just carries, doors slam shut, walls very thin, you could hear everyones conversations! Oh yeah, they added on an activity fee of $9.95 per room, they indicated this was for the parking, poor, and water. Even though I did not use any of these.”

Apr 30, 2008 by Margaret from Geneseo, IL
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[5]

• Location was ok and bed was very comfortable.
• Lack of security, rundown appearance.

“This is a one star hotel at best. Very poor rundown appearance. Security could be greatly improved upon, had to park a distance from doors and walk in dark parking lot, all doors were accessible and unlocked from outside and some were located away from any activity, my room was on ground level and windows were closed but unlocked when I arrived. The water in bathroom shower had a very strong sulphur odor and water pressure was nonexistent. On the good side, the bed was very comfortable and in spite of wear and tear, the room was clean. I most definitely would not recommend this hotel to friends or acquaintances.”

Mar 13, 2007 by Garry from Lorain, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Rooms were indoors and accessible to parking.
• Rooms were average decor comfortable.

“In a nice location outside Chicago for meetings. More of a golf resort.”

May 31, 2006 by Steve from Hiawatha, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It has every thing.
• Need non slip in the bath tub/shower.

“Very excellent hotel/motel restaurant bar etc.”

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