Super 8 Motel-Mattoon

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Dec 21, 2008 by Karen from Chicago
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Location.
• Dirty, horrible service, thin walls and lots of noise.

“I am a very laid back person, and I usually stay in really cheap motels. I stayed in a motel where they were doing construction down the hall, and a motel where the heat wasn't working, but I have never once complained about one until now. I have stayed in this motel twice, and the first time wasn't too bad, but after this last time I will not be going back again. The rooms aren't very clean and there are stains on the walls. When I asked the employee at the desk for a roll-away bed, he told me the only once they had available. The kinds of guests who stay in this motel are all either college students who stay up all night talking (this is one of the cheapest and closest motels to EIU), or people who need to sleep all night and wake up at 5 am (even on Saturday mornings) and constantly complain about the noises. This results in everyone in the motel hating each other and a very unpleasant environment. The walls are also so thin that you can hear everyone's phone ringing and alarm clocks going off in the mornings. My final complaint is about the general manager of this motel. She checked me out of my room in the morning and was probably the most unpleasant part of my one-night stay. If you have any small complaints or questions (such as, 'Can I please have my receipt?'), she will completely blow them out of proportion and make a big dramatic fuss. She was extremely rude to me and very unprofessional. This motel would be fine for a person who just needed somewhere to crash in the morning or during the day, but if you plan on being in your motel room at night between 10 pm and 5 am, it would definitely be better if you stay at one of the motels down the street even if they cost more.”

May 6, 2008 by Lyn from St. Charles, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[6]

• Ok but would not recommend.
• Bathroom floor was sticky. Room was small. Room smelled of smoke.

“This hotel was not that clean. Room smelled of smoke so much I could hardly breath. Bathroom could be cleaner. Should offer some kind of fruit with their continental breakfast. Donuts were not good.”

Mar 16, 2008 by Bill from Danville, IN
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[8]

• Convenient & available.
• Night staff was less than helpful and did not communicate well.

“Room was clean and comfortable, lobby was cluttered. Location and quality is better than expected for a one star rating. We were charged a $1.50, fro "incidentals" which was not adequately explained.”

Oct 2, 2007 by Elaine from Robinson, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was clean and well kept.
• Over priced.

“This hotel is convenient to both Mattoon and Charleston, but it can be hard to get to if you do not watch the roads carefully. There are a lot of good places to eat nearby and a movie theatre is 2 miles east of the hotel.”

Sep 22, 2007 by Mark from Rock Falls, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly, excellent staff.
• TV emote did not seem to work. Air conditioner kept shutting off. Others in hotel said theirs did the same. Luckily is what cool enough outside to just.

“Convenient to Highway 57. Very clean. Excellent staff.”

Sep 18, 2007 by Luke from Madison, WI
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[7]

• It had windows.
• Bad bed, detergent smells very strong in room.

“Very uncomfortable bed, shaped more like a nest than a flat bed, sound carried well through building, overall an unpleasant stay.”

Aug 22, 2007 by Xtalman from Lerna, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location.
• Lobby smelled antiseptic smoke.

“Although in a good location and the staff was helpful, much of the lobby/hall ways/room smelled as if someone had tried to scrub the smoke smell away but could only get through the first few layers of grime.”

Aug 22, 2007 by Mike from Donovan, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean and very pleasant stay.
• No pool.

“A very friendly staff, We just spent one night on our way back from North Carolina and stayed in 6 different motels and this one would be at the top of the list. We were pleasantly surprised. Thanks.”

Jul 6, 2007 by Richard from Madison, TN
Overall Rating: 2
Cleanliness:[6] • Staff:[4] • Location:[8]

• Close to Interstate, restaurants, and businesses.
• Small bathrooms, poor lighting.

“I saw a small placard on the nightstand with the price of all the hotels goods. I felt like they were accusing me of being a thief before I got settled in.”

May 29, 2007 by Ramon from Elmhurst, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean bathrooms, and nice clean rooms of most rooms I visited.
• Smokers' room. Requested nonsmoking. Unable to open windows, so very smelly. Even pillows smelled of smoke. Stuffy!

“I liked the hotel, location, lobby with free continental breakfast, free newspapers, and free use of computer. There were several nearby shops and restaurants. Perfect location for attending State Track Meet in Charleston IL.”

Dec 14, 2006 by Lori from Gays, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location.
• Carpets were worn and seemed to need to be replaced or at least