Best Western Harbor Shores

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User Reviews for Best Western Harbor Shores, Lake Geneva

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Jul 9, 2008 by Barbara from Pewaukee, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Our room had a beautiful view of the lake and nice balcony.
• Small bathroom.

“The hotel was within walking distance of all major attractions, friendly staff, comfortable beds, and the lakeside rooms had balconies.”

May 30, 2008 by Jen from Oak Lawn, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• I liked that it was so close to the lake and the downtown area.
• The pool was small.

“No complaints really. We had a balcony room and there was no screen for the sliding glass doors. It would have been nice to have the doors open without getting bugs in the room.”

Apr 26, 2008 by Nancy from Chicago, IL
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location.
• The hallways were old and needed a paint job. There was no continental breakfast.

“For location it was great.”

Apr 15, 2008 by Chrisitne from Snowmass, CO
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• The view was awesome.
• It was outdated and had terrible bedding!

“I love Lake Geneva, but certainly would not stay at this hotel again. We had guests come to visit and had some cocktails in our room. It was kind of embarrassing. The attached restaurant Gino East Pizzeria was great. Excellent food.”

Apr 8, 2008 by Carrie from Greenfield, WY
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• I enjoyed seeing Geneva Lake from our room.
• Bed was very uncomfortable. I am spoiled with pillow top mattresses.

“I have stayed in hotels that have purchased mattress toppers to place on top of a regular mattress to be more comfortable. Room was very clean and no foul odors.”

Apr 3, 2008 by Chad from Crystal Lake, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[8]

• Definitely showing its age.

“This hotel is a good value. I wouldn't be willing to pay the peak season rates though. Great location right across the street from the lake and just down the street from all of the Downtown shopping. The room layout wasn't the most exciting, but it's always nice to have a small kitchenette, including a fridge and microwave. Overall, it felt more like a (somewhat large) dorm room than a comfortable hotel room. Some updating would be nice, but I don't have much to complain about.”

Mar 5, 2008 by Dan from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good location, reasonable price.
• Room smelled of pine air freshener.

“I enjoyed my stay here. It's situated in a great location, and has some nice amenities. Having Gino's East attached to the hotel was a nice perk. Parking can be a little tight at times. Room was nice but had a somewhat strong pine scent near the door. Not a huge deal but it was noticeable. Overall, for the price, I would recommend staying here.”

Dec 31, 2007 by Ron from Libertyville, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Recreation area better than expected.
• Complimentary breakfast ended at 9am, too early.

“Overall this was a good choice we made. Good location and good value. Would recommend to friends.”

Dec 21, 2007 by Rebecca from Chippewa Falls, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Amenities in room.
• Vending machine broken and not repaired.

“Exactly what I needed at the time. Thanks.”

Oct 14, 2007 by Susan from Winnebago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was great and the room was very clean.
• Back of hotel view wanted a water view.

“Great.”

Sep 4, 2007 by Amy from Maple Grove, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Very close to the lake.
• The lake view was over a building.

“Decent hotel for the price in this area. I've stayed in better hotels for cheaper, but Lake Geneva is expensive compared to other areas. I liked that we could walk to everything.”

Aug 28, 2007 by Rebecca from Evanston, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Nice location.
• Non-smoking room smelled like a smoking room.

“Pricey for the old look of the room, smoky smell, and dirty windows.”

Aug 27, 2007 by Diana from Carol Stream, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Quick to accommodate any special requests, i.e. extra towels, pillows.
• Breakfast area and food presentation containers in this area were not very clean.

“Overall, a pleasant experience and would recommend to others.”

Mar 13, 2007 by Doreen from Royal Center, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very clean, loved the kitchenette!
• Nothing, it was fabulous!

“Very clean and beautiful! We will definitely stay there again if we are in the area!”

Aug 30, 2006 by Ryan from Naperville, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Refrigerator, Walking distance to just about anything.
• Smoking rooms were available.

“The area is expensive but it was a good value. The hotel is very close to downtown.”

Aug 15, 2006 by Tess from Chicago Heights, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location ,view of lake and outdoor pool.
• 36 dollars extra for lake view room.

“I liked my stay. Satisfied.”

Jul 28, 2006 by James from Schiller Park, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean rooms, good location next to the lake.
• Continental breakfast was very sparse, and, the adjacent lounge accepted Cash only.

“It was nice. I really wanted a room with a patio overlooking the lake front, but I received a room on the other side. I talked with other guest and everyone agreed the Continental breakfast should last longer in the morning (6-9am) is not enough time. It's fine for the business person who has to leave early, but most vacationers are just rising around 8-30-9;00 am.”