Best Western Cypress Creek

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User Reviews for Best Western Cypress Creek, Biloxi

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Jun 20, 2009 by Erich from Orlando,FL
Overall Rating: 9

• Shuttle servide to the casinos
• Somewhat expensive to be so far removed from the attractions.

“Front desk staff was super helpful. Good breakfast.”

Sep 25, 2008 by Richard
Overall Rating: 9

• Very nice. Comfortable beds, nice linens.
• Asked for extra pillows, never came.

“Wake up call never came. Food for breakfast was decent. Flat screen TV and big fridge was nice.”

Aug 15, 2008 by John from Zachary, LA

Cleanliness:[6] • Staff:[2] • Location:[2]

• HDTV was good, the pillows were good, breakfast bar was good.
• Our room was never cleaned the entire weekend.

“Would rather have stayed closer to the beach. This hotel did not service the pool, the water was dirty and a grease film was over the water. I felt dirty and had to go to the shower immediately to wash the grease out of my hair and off my body.”

Jul 22, 2008 by Bernadette from Hillsborough, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Great breakfast included.
• Tennis court in disrepair.

“Helpful staff. Clean.”

Jul 9, 2008 by Melanie from Boutte, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• The pool.
• Nasty smoky room.

“Well it is a descent hotel.”

Apr 18, 2008 by Sherry from Walker, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was a smoking room.!
• Tennis courts were run down and could not be used.

“I really enjoyed my stay. The room was nice, the staff was helpful, and the beds and pillows were comfortable.”

Apr 16, 2008 by Dana from Sulphur, LA

• Nothing. Smelled Smoky/dingy/ musty. Ceilings only 7 ft.
• Nothing. Smelled Smoky/dingy/ musty.

“Would not recommend to anyone. Was forced to get a room that cost very high per night. Yes, it has been very busy at work this week, however I will lodge a formal complaint to recover the monies. Thanks.”

Apr 9, 2008 by Daniel from Kenner, LA
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[8]

• The amenities.
• The sheets were stained.

“This hotel was great. They had a lot of other boisterous people staying there at the same time as I went, so that was not pleasant. The overall quality of the hotel was pretty good. I would probably stay there again.”

Sep 6, 2007 by Ken from Gulf Breeze, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• The price and the room were good.
• Bed was too firm.

“Good for the cost and location is ok.”

Aug 27, 2007 by Jennnifer from Hattiesburg, MS
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[9]

• It is in a good location.
• The host was not nice or friendly at all.

“I love the hotel the stay was wonderful but when you go the front desk it was like you hate to ask the host anything I wish I remember her name.”

Aug 17, 2007 by Stacy from Walker, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Compared to other hotels in the area, the price was good - a basic, decent hotel.
• It was what I was expecting for the price, so I have no complaints.

“A good buy - your basic 2-star hotel. Had complimentary breakfast, outside pool that was clean, pretty clean rooms, spacious rooms, and frig/micro. Staff was friendly and helpful. We had a nice stay. It's an older hotel with normal wear and tear - but a good deal for the price.”

Jun 21, 2007 by Michael from Birmingham, AL
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[8]

• Has refrigerator, microwave and it doesn't cost more.
• Parking too small.

“Conveniently located, accessible to restaurants and major destinations.”

Jun 17, 2007 by Lisa from Tyler, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[10] • Location:[5]

• The gentleman at the front desk was very helpful a/b correcting the situation with our rooms.
• Rooms have odors, ac issues, and dirty carpets.

“The first two rooms we were given were smoking rooms. We went down to change rooms and were given 2 non-smoking rooms. One room was ok but the other room looked as if the previous customers had just vacated. Room was dirty; beds had the slept in/unmade look, bathroom unclean and dirty towels lying around. The third room was ok, but very hot and did not have a peep hole. The hole was stuffed with putty or gum (gross!) On the outside and on the inside had tissue stuffed in the peep hole with a note that said fix me written on it. Evidently room had been cleaned and no one noticed the tissue hanging out with the fix me note. After 3 rooms, we decided it would do and went to dinner and then bed. The rooms did not get very cool at all even with the air conditioners on high. Very old, outdated equipment. Breakfast was ok, but nothing great. I will never stay at that facility again.”

Jun 13, 2007 by Robert from Picayune, MS
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[5]

• Easy off. On I-10 - Safe Location.
• Star rating for price.

“I am on R & R from OIF and wanted a nice place to stay when I came back from Iraq. The room had trash on the floor, I was not offered non-smoking, both bedspreads had large burn makes and the sheers were torn. Breakfast was good but limited - late checkout was not available.”

Apr 11, 2007 by Lisa from Germantown, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[8]

• Easy to find.
• Dirty, no sheets on box springs, leaky air conditioner and vents, poor air quality.

“We did not even stay the second night of our prepaid arrangement. We were not eligible for a refund, but felt the room was not only fitly but unsafe for my asthmatic son. Poor air quality, leaky air conditioning vents, poor ventilation.”

Mar 21, 2007 by Jose from Round Rock, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[10]

• Location.
• Dirty, mildly smell,

“Would not recommend. Definitely a 1 star.”

May 18, 2006 by Karen from Radcliff, KY
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[9]

• Staff spoke pleasantly, but when room was not cleaned only offered coffee.
• 1st room not ready on arrival, replacement room not cleaned on 2nd day.

“Much of the problem we had is probably due to staffing shortages in the region. This Hotel is in the Hurricane Katrina damage area. They will probably improve in the next several months as more people move back to the area, but for now their rates do not match the level of service available.”

Apr 26, 2006 by Kelly from Amarillo, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Close to Casinos.
• Room smelt bad, like smoke.

“Excellent stay.”

Apr 20, 2006 by Brenda from Columbus, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• My husband and I enjoyed our stay. We slept very well.
• All was just fine.

“The accommodations at this hotel were just fine. I also enjoyed the deluxe breakfast. I would consider staying at this hotel if I visit the area again.”

Mar 15, 2005 by Dinah from Tallassee, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[8]

• Convinent to interstate, pool available, and breakfast.
• Unable to ask for a King room because I booked online, and they kept a copy of my paperwork.

“Shortly when I arrived I had to turn the A/C off due to the smoke and unhealthy fumes coming from vent. I coughed for about an hour after and left the hotel for relief. I suspect that I was charged by the hotel for the rate of the room. I will be verifying this when I get my statement.”

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Amenities at Best Western Cypress Creek, Biloxi

AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Beach Casino Coffee Maker in Room Elevators Fishing Fitness Center or Spa Free Local Telephone Calls Free Parking Golf

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Safe Deposit Box Television with Cable Tennis

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