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Woodfield Suites Madison American Center 2-star

5217 East Terrace Drive, Madison, WI

The Woodfield Suites Madison is close to the airport with easy access to I-90 and Highway 151. There is an abundance of great shopping at East Towne Mall and a variety of nearby restaurants for all tastes.[more]

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User Reviews for Woodfield Suites Madison American Center, Madison

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[8.0]
Based on 359 user ratings

Apr 28, 2008 by Ed from Gays Mills, WI
Overall Rating: 4 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[4]

  • It was neat and clean with an adequate breakfast.
  • Highway noise made it tough to sleep.

“If you keep the window closed, with the ventilation system running, the clean room was very comfortable.”

Apr 23, 2008 by Lois from Streator, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • New hotel, very clean.
  • It was located far from where I needed to be.

“The staff were very helpful. It was attractive with large rooms complete with refrigerator, microwave, sofa, large chair, and coffee maker. There is an excellent Irish pub near with great food and drink.”

Apr 21, 2008 by Tom from Perry, IA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[8]

  • Real nice hotel, awesome breakfast.
  • Internet was down.

“Everything was nice, but I was working nights and I told the front desk that I didn't want to be disturbed. I had my do not disturb sign on the door and housekeeping still called and woke me up. I couldn't get back to sleep.”

Mar 27, 2008 by Peter from Indianapolis, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[6]

  • The hotel staff was incredibly friendly when we checked in.
  • Indoor pool was not listed on the amenities list and therefore we didn't plan for it.

“Amazing room, great staff, and wonderful complementary breakfast. I will definitely add La Quinta to the top of my list when traveling.”

Mar 13, 2008 by William from Berkeley, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[7]

  • Price, service, cleanliness, comfort, overall quality.
  • Difficult location in a business park with confusing streets.

“Clean, comfortable, quiet, everything first rate. Couldn't be better for a good night's sleep.”

Mar 12, 2008 by Kent from Ringle, WI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Clean and nicely set up , great continental breakfast.
  • Nothing.

“Great good place to stay at a reasonable rate. Would stay again.”

Mar 5, 2008 by Tj from Janesville, WI
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Nice, clean and had breakfast.
  • No complaints.

“Nice hotel and perfect for the price. In the neighborhood we wanted.”

Feb 20, 2008 by Mike from Fond Du Lac, WI
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[1] • Location:[8]

  • Location and size of room were very good. Bed was nice.
  • Ice storm caused fall, no one cared enough to make sure I was okay.

“The whole experience was wrecked by the check out experience. I fell on the ground just out side the hotel. The ground was very icy and no effort was made to make it safe. I fell very hard, my wife ran inside to get help. The front desk clerk said she was alone and could not leave the front desk and no one was around to help. She said the ice would have to be left to the maintenance people who were in late that morning. She said she would take my name and let the manager know what happened and have them call me. No one called! I had to miss work on the next day with a stiff neck and stiff back. I would think the manager would have at least called to make sure I was okay. I will not return unless I receive a call from someone that works there.”

Feb 16, 2008 by Bill from Geneva, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • A pleasant surprise fr what I expected.
  • Nothing.

“What a pleasant surprise! Candidly, I was concerned when I saw I had gotten room at a La Quinta (because many are in my opinion not up to par). This exceeded my expectations by any and every measurement - from the clean, comfortable rooms to the spacious working area; from the excellent breakfast to the helpful staff; from the warm fireplace for groups to visit to the free complimentary computer access. I would come back here in a heartbeat.”

Feb 12, 2008 by Donna from Honolulu, HI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Clean.
  • Need more cable TV choices. When the do not disturb sign is on the door, do not call about cleaning the room.

“It was clean and warm in the room lovely entrance and a computer to use, the free breakfast left much to be desired and you have no restaurant facilities near by out in the middle of nowhere.”

Feb 5, 2008 by Cathy from Saint Paul, MN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[6]

  • Nice lobby great pool.
  • Too much furniture in the room - cramped. Public spaces nicer than rooms.

“Very nice for a La Quinta! Beautiful lobby and pool w/ play area, friendly staff, and decent free breakfast. The rooms could be a little more comfortable - duvets instead of bedspreads would be nice- not enough linens on bed, too much furniture in room. Overall, good value for a family, though! Quiet, too!”

Feb 5, 2008 by Ellen from Sterling, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Was very quiet.
  • Was a little far out from the city, but not real bad.

“It was good.”

Feb 2, 2008 by Julie from Fond Du Lac, WI
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[5]

  • The rooms were nice.
  • Not all the services were functioning during our stay.

“The hotel itself was nice, it was inconvenient that not all the services at the hotel were operational. Good breakfast selection.”

Jan 23, 2008 by Ashley from Horicon, WI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, friendly, wonderful place to stay.
  • Nothing.

“La Quinta was a very nice hotel. It's very clean and the staff was very helpful, and kind. I would recommend this hotel to any & everyone. Great choice of hotels.”

Jan 21, 2008 by Sean from Hudson, FL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Location, convenience, clean, friendly staff.
  • No liquor license to sell alcohol.

“Cozy, quaint, clean, accommodating staff and comfortable beds.”

Jan 14, 2008 by Doug from Independence, MO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Nicer than most hotels in its class.
  • Stepper in the cardio room needed help.

“This hotel was a shocker. This one was exceptionally nice for its class.”

Jan 9, 2008 by Bill from Norwalk, WI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Convenient location, modern facilities.
  • Breakfast bar was intensive.

“Excellent value, convenient location, great pool, lobby, exercise area, rooms.”

Jan 9, 2008 by Danielle from Madison, WI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[7]

  • The room and pool.
  • The wait to check in 10mins.

“My overall experience at this hotel was great. Check in was slow due to not enough staff at the desk but other than that it was great.”

Jan 4, 2008 by Michelle from Dubuque, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Great pool.
  • Sofa sleeper in need of new mattress.

“Great hotel. The rooms very nice. Very clean and well kept. Public areas in great shape. Staff was friendly and helpful!”

Jan 1, 2008 by Carrie H. from Ramsey, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Exceptionally clean, spacious rooms and excellent breakfast.
  • Close to the freeway, but not the easiest location to find.

“Exceptionally clean, spacious rooms and excellent breakfast.”

Amenities at Woodfield Suites Madison American Center, Madison

  • 24 Hour Front Desk
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Breakfast
  • Breakfast Buffet
  • Business Center
  • Computer in Room
  • Conference Facilities
  • Continental Breakfast
  • Electronic Door Locks
  • Elevators
  • Express Check In
  • Express Checkout
  • Family Plan
  • Free Airport Shuttle
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Free Transportation
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Handicapped Rooms/Facilities
  • Indoor Pool
  • Internet Access
  • Jacuzzi
  • Jogging Track
  • Meal Plan - Continental
  • Meeting/Banquet Facilities
  • News Stand
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Safe Deposit Box
  • Smoke Detectors
  • Sprinklers In Rooms
  • Suite
  • Video Tapes
  • Wake-up Service
  • Wheel Chair Access
Hotel Representatives:

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