Best Western East Towne Suites

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User Reviews for Best Western East Towne Suites, Madison

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Sep 3, 2009 by Michelle from Neenah,WI
Overall Rating: 8

• Location, very convenient to things and breakfast.
• The smell.

“I would have given this hotel a better grade on cleanliness, but the room had an awful smell. It was actually hard to sleep.I mentioned it to the staff, but nothing was done. Smelled like it needed some major fresh air.”

Aug 27, 2009 by Joanne from Houghton,MI
Overall Rating: 9

• Comfortable, clean, friendly, and was helpful.
• Loud fan/cooling system.

“Clean, friendly, nice pool and hot tub. Quiet surroundings, hot breakfast. Forwarned of the construction work that was to start between 6 and 7 am. Even that was OK!”

Aug 26, 2009 by Karla from Stoddard,WI
Overall Rating: 7

• The pool area was nice.
• Tiles around the pool was very slippery for small children.

“The hotel was clean, staff was friendly and overall my experience there was pleasant.”

Aug 24, 2009 by Brian from Hortonville,WI
Overall Rating: 8

• Nice room and the
  breakfast.

“Nice place, would stay again.”

Aug 21, 2009 by John from Francis Creek,WI
Overall Rating: 3

• Good location.
• Very poor room, conference room with trundle bed folding out of wall.

“The room was very poor. The room was a conference room with a single, full size bed that folded out of a wall. The bed was not folded down at my arrival, and this was obviously not a room which could be sold normally to the public. This was not a normal hotel room.”

Aug 14, 2009 by Huifeng from Indianapolis,IN

• The location wasn't bad for getting downtown.
• Musty and old.

“This hotel appeared to be somewhat updated, but it just has that really used feeling. The carpet was extremely dirty in our room as evidenced by the socks and pants of our 1 year old. There is a a musty odor throughout. I was expecting the cleanliness that I usually experience at a decent Hampton Inn and this was far below that. Avoid the breakfast--trust me. I would limit the Madison east search to a 3 star rating to avoid this hotel.”

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