Best Western East Towne Suites

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User Reviews for Best Western East Towne Suites, Madison

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Jan 31, 2010 by Paul from Minnetonka,MN
Overall Rating: 7

• Staff is friendly and hard working.
• Heater/AC was loud.

“I was generally happy with this hotel, and plan to use it again. My only grip is that the heater/AC is kind of loud.”

Nov 25, 2009 by Trish from Ankeny,IA
Overall Rating: 9

• Very roomy (king suite) - had all the amenities - close to shopping, etc
• In room lighting could be improved.

“We like to stay in really nice places. Had not used Best Western in 20 years. This is our second stay here - VERY nice - immaculate and attractive - great pool area - all the amenities. King suite sitting area larger than most. In room fridge and microwave. Wireless internet. Great staff. Free hot breakfast.”

Sep 3, 2009 by Michelle from Neenah,WI
Overall Rating: 8

• Location, very convenient to things and breakfast.
• The smell.

“I would have given this hotel a better grade on cleanliness, but the room had an awful smell. It was actually hard to sleep.I mentioned it to the staff, but nothing was done. Smelled like it needed some major fresh air.”

Aug 27, 2009 by Joanne from Houghton,MI
Overall Rating: 9

• Comfortable, clean, friendly, and was helpful.
• Loud fan/cooling system.

“Clean, friendly, nice pool and hot tub. Quiet surroundings, hot breakfast. Forwarned of the construction work that was to start between 6 and 7 am. Even that was OK!”

Aug 26, 2009 by Karla from Stoddard,WI
Overall Rating: 7

• The pool area was nice.
• Tiles around the pool was very slippery for small children.

“The hotel was clean, staff was friendly and overall my experience there was pleasant.”

Aug 24, 2009 by Brian from Hortonville,WI
Overall Rating: 8

• Nice room and the
  breakfast.

“Nice place, would stay again.”

Aug 21, 2009 by John from Francis Creek,WI
Overall Rating: 3

• Good location.
• Very poor room, conference room with trundle bed folding out of wall.

“The room was very poor. The room was a conference room with a single, full size bed that folded out of a wall. The bed was not folded down at my arrival, and this was obviously not a room which could be sold normally to the public. This was not a normal hotel room.”

Aug 14, 2009 by Huifeng from Indianapolis,IN

• The location wasn't bad for getting downtown.
• Musty and old.

“This hotel appeared to be somewhat updated, but it just has that really used feeling. The carpet was extremely dirty in our room as evidenced by the socks and pants of our 1 year old. There is a a musty odor throughout. I was expecting the cleanliness that I usually experience at a decent Hampton Inn and this was far below that. Avoid the breakfast--trust me. I would limit the Madison east search to a 3 star rating to avoid this hotel.”

Aug 13, 2009 by La Shonda from Port Washington,WI
Overall Rating: 2

• The full breakfast and location.
• The staff and the room.

“My stay would have been better if it were different staff and if my room was as promised. I book a room for 2 people and the first room they gave me was only for one. The cable went out at least six times, the TV was not mounted probably on the stand so it was scared turning it. The lighting was the absolute worst. I would NOT stay at that hotel again.”

Aug 9, 2009 by Don from Mechanicsburg,OH
Overall Rating: 10

• Fabulous value for the $$$$!
• NA.

“Great stay!”

Jul 12, 2009 by Mike from Oconomowoc,WI
Overall Rating: 10

• The hotel was very clean and the staff was great.

“My spouse and I left Wisconsin for an across country trip to Vancouver, Canada. Of all the hotels we stayed in, this was the best overall. Would definitely stay here again.”

Jun 22, 2009 by Nancy from Winter,WY
Overall Rating: 9

• The breakfast offerings were fantastic.
• The pool was on the cold side, but certainly tolerable.

“I have stayed at East Town Suites many times. The cleanliness, service and great breakfast are always reliable.”

Feb 17, 2009 by Kirby from Oshkosh,WI
Overall Rating: 10

• Breakfast was excellent.
• Not enough room outlets to plug in electronics.

“I have stayed at this hotel in the past when it was under other management but the current management and experience was above my expectations.”