Crowne Plaza Madison

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Apr 29, 2008 by Ben from Chicago, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• Good for family.

“Old hotel that has the slowest elevators ever seen. Way too many children running around unsupervised.”

Apr 23, 2008 by Troy from East Troy, WI
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• It was nice.
• It was too hot in there.

“I think hotel is great, but the hotel room was hot, and turned the air on but didn't help.”

Apr 22, 2008 by Mary from Mosinee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel was so nice to come home away from home to.
• Nothing Loved it.

“Very relaxing. Friendly staff tried hard to accomodate you and their positive attitudes rubbed off on the guests. Water was warm in the pool. Exercise room well maintained and a fan to direct as you desired.”

Apr 20, 2008 by Jay from Winona, MN
Overall Rating: 3
Cleanliness:[4] • Staff:[10] • Location:[10]

• The coffee.
• The deck and chair in the room was the worst for working on.

“If you have book work to do, a lot if it, the chair was not good. To low and very old. The bed was good, but pillows will you a bad neck.”

Apr 19, 2008 by Linda from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the location and quality it offers.
• I didn't like the fact that it doesn't offer a breakfast with the stay.

“The Crowne Plaza is an excellent choice for all types of travelers. It offers a great location, very comfortable beds and nice amenities. The staff was all courteous and helpful.”

Apr 18, 2008 by Jamie from Evansville, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• This is a nice hotel to stay at for leisure or business.
• Hot tub was not working

“This is a nice hotel to stay at to get-away for the weekend or for business. The staff is friendly. The only thing was that when we went down to the pool on Sunday morning, the hot tub was "under maintenance." But hopefully that doesn't happen too often. Overall, good experience.”

Apr 14, 2008 by Jackie from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds were comfortable.
• The hot tub was not working.

“The staff was very friendly, great location and comfortable beds!”

Apr 13, 2008 by Adrineh from Sycamore, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and staff was helpful.
• The whirlpool in the pool area was out of service our whole visit.

“I would stay here again. It was close to lots of shopping and great dining. Easy access to highway. Hotel is very clean and pool area nice. I was a little disappointed by the whirlpool being out of order. I was really looking forward to relaxing in it.”

Apr 10, 2008 by Diane from Waupaca, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location.
• Bartenders gave poor service.

“Desk staff was friendly, complimentary coffee nice, we had dogs barking next to our room that was weird. All in all it was fine.”

Apr 6, 2008 by Jill from Saint Paul, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Unusually attractive pool/whirlpool area.
• Uncomfortably warm room temperature.

“Crowne Plaza is an older hotel that has been renovated nicely. Decor is warm and attractive. Quiet floor is a welcome innovation. Beds very comfortable as is room seating. Some problems with room temperature.”

Apr 2, 2008 by John from Minneapolis, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very grand lobby, much unexpected for this star rating.
• I can smell cigarette on a non-smoking floor and in the room.

“Great hotel with a beautiful and resort like lobby. The room was spacious but very dry and poor ventilation. The room and bathroom were cleaned. Nice Decor. The cleaning crew comes around very early 7-8am and yells in the hall way: 'Room Service' and knock on every door. One can smell cigarette from somewhere, presumably from the vent even though my room is a non-smoking room on non smoking floor.”

Apr 2, 2008 by Cory from Mpls, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very nice staff, lobby, beds.
• They need to remodel the bathrooms to improve rooms.

“Hotel is very nicely updated, but they cut corners by not replacing the doors and remodeling the bathrooms. It is still very nice, but you can tell it is older.”

Apr 1, 2008 by Becca from Milwaukee, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Well located, and pretty pool area.
• The room was really hot and there was no air conditioning adjustment.

“The room itself was fine, nothing fancy; the pool area was nice though a little awkward being all windows off the lobby. Nicely located just outside the busy party of Madison.”

Apr 1, 2008 by Leanne from Milwaukee, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[10]

• The pool looked very nice and in a great location.
• We called and asked ahead for a single bed - they said they'd try, but couldn't accommodate us. I doubt they were sold out.

“The room overall was very nice and tasteful. Only bad thing was that the wallpaper was peeling in more than a few spots in the room.”

Apr 1, 2008 by Dominic from Suamico, WI
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[5]

• Location.
• Old, not clean.

“I stayed in this hotel a couple of weeks ago for business and thought it would be nice place to bring my family back to for a night. However this time our room was not very well kept (old, outdated) and overall felt less clean. I will avoid staying here again. There are just too many good hotels to stay in rundown old hotels.”

Mar 31, 2008 by Mike from Madison, WI
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[8]

• I really liked the amenities. The pool and hot tub were very clean, elegant and open.
• Rooms were too conventional and the room was dull.

“The hotel is great. Very bright and open lobby with pool close by and open and bright. Bar was fairly active and had a DJ at times. But as is par for the course, the drinks were too expensive. I'd look to use the rewards group instead though because they can give a pretty good deal and upgrades are more available.”

Mar 30, 2008 by April from Parker, CO
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[10]

• Nothing positive.
• Bad place, to Embassy Suites, much better.

“This was by far the worst place I have ever stayed! The value would have been better at a motel 6! I have never stayed at a middle grad to high grad hotel that did not have a Free continental breakfast. We were given a $28 dollar bill for 2 breakfast's that we thought was a free continental breakfast. It was a small selection, no one helped us, and yet we had to pay this. We confronted the front desk, they could have cared less, we left a voice mail for the manager and an email, we have yet to hear back! The room was incredibly hot, there was no way to cool it down. They ended up bringing a tiny fan in, but still did not do much. I think long story short, this location is trying to live off the name of their other Resort locations and so they think they can charge an arm and a leg for nothing but a mediocre room and service! go ro Embassy Suites for great rooms, great service, plus a free made to order continental breakfast, also free drink hour at the bar.”

Mar 28, 2008 by A from Hudson, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great workout area and pool. Very clean lobby!
• No refrigerator in the room.

“I liked staying here. It's a nice hotel for a short, quick trip, but no fridge and not much extra space. Free Wi-Fi though.”

Mar 27, 2008 by Ross from St Johns, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice decor.
• Could not control room temp (too hot).

“Extremely clean, very quite and well appointed.”

Mar 27, 2008 by April from Parker, CO
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• BAD.
• They charged an arm & a leg for the continental breakfast! $27+ for two and it was a buffet style.

“This hotel location in my eyes is living off its name and the luxury of the other resorts. This is not a resort, but yet they feel they can charge as though they are one. We have stayed at hotels that have better staff, way better rooms, and a free breakfast made to order that is by far better than this place. I have had a better room and better staff at a motel 6! We will never stay at this place ever again. bad, so not worth the money.”

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Amenities at Crowne Plaza Madison, Madison

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Bowling Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Tennis Parking Pets Allowed Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service