Hilton Madison Monona Terrace

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User Reviews for Hilton Madison Monona Terrace, Madison

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Jan 9, 2010 by Ruben C. from Wellman,IA
Overall Rating: 8

• We had a great view of the lake, and the room was spacious and nice.
• Continental breakfast was $17.50.

“Overall, its a very nice place, we had a great view of the lake. The room was pretty good size and nice. The heater in the room was loud and woke me up a lot. It started up about every 15 minutes. The pool was small, I expected something more from a place like that. The continental breakfast was $17.50 that is outrageous, glass of orange juice was $3.00. I did not see a public computer for use which would have been nice although I did not ask but I couldn't see where they would have on if they did. Parking is $12 a day.”

Oct 8, 2009 by Ted from Homewood,IL
Overall Rating: 8

• The hotel was very nice. There were not a lot of public spaces.

“For the price I got on Priceline this hotel was very nice and centrally located in the downtown area of Madision where I desired to stay. The pool was too small.”

Apr 23, 2009 by Anne from Shell Lake,WI
Overall Rating: 10

• The location.
• There were a lot of kids running around our floor in the morning, but we were already awake anyway.

“The beds were extremely comfortable and we slept well. The parking lot ($12/day) was full when we got in at 11PM, we had to make our own spot in the aisle, very irritating. Also, the coffee pot in our room didn't work (overflowed). We didn't really spend much time there, though I would stay again.”

Mar 3, 2009 by Mike from Dubuque,IA
Overall Rating: 10

• Clean, great view of the lake.
• Elevator was too close to room.

“The staff was very nice called our room to make sure it was OK. Would recommend this hotel. Excellent hotel.”

Feb 20, 2008 by Robin from Libertyville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly, the location was fantastic and the lounge/restaurant has excellent food - view from our room was terrific.
• The small sundries shop off the lobby met our needs for aspirin but it did not have a lot of inventory.

“Pleasant staff, comfortable rooms with outstanding views of the Capitol. The Olive Lounge offers delicious snacks along with tasty cocktails in an intimate atmosphere. Attached parking garage is convenient - although an extra charge. But, the location enables you to walk to the water or to the area's many restaurants, bars and shops.”

Jan 15, 2008 by Todd from Stoughton, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, access to Momoa Terrace view.
• Needs to be updated, new wallpaper etc, very old. Needs fridge and micro in every room.

“Nice lobby area, lounge area, with fireplace. Very easy walking to other spots. Fast check in service, express checkout. Good views of the capital.”

Mar 22, 2007 by Mathew R. from Sheboygan, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very neat and staff made you feel very comfortable.
• If you are not use to 1 way traffic (which is normal in Madison, I.) It can be confusing.

“Overall it was a great week end stay.”

Mar 14, 2007 by Geo from Oswego, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Lake view.
• No washcloths.

“Nice place, nice view, good location downtown.”

Mar 11, 2007 by Rich from Springfield, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[10]

• Comfort and lake views.
• Parking and housekeeping.

“This hotel is not really high-end price wise but, by Madison standards, it's getting up there. You're paying for a central location, obviously, and some in-room amenities like opulent bed linens and those nice little shampoos and things they leave in the bathroom. Overall, it's a reasonable value (check a, warp rates, etc.). If you stay there, see if you can get one of the corner rooms overlooking the lake. The view is quite spectacular. But there are a few things that, to me, don't measure up to what I would expect for a hotel in this price class. One thing is that, one day, there was no housekeeping. (We meant to ask about that but got in a hurry when we checked out.) We know it wasn't just us - at least one other party staying there at the same time said they had the same problem. There was plenty of time that day when we were out of the room and the housekeeping could have been done. This seems inexcusable for a hotel in this price class. Also, the parking is inadequate. We've stayed there twice and both times we ended up parking in a municipal lot across the street. That's not especially inconvenient but it is rather time-consuming to drive all through a multi-story parking garage only to find out that no spaces are available. The ramp attached to the hotel is open to the public so it can easily fill up, especially when some function is going on at the convention center (that the hotel is also attached to). There's a private club that managed to reserve a large portion of the ramp, but hotel guests get no such consideration. And there seemed to be some confusion over how to handle the billing for parking. You always have to explain when you check out that you didn't use the ramp and make sure they adjust the bill accordingly and also explain the parking ramp staff that your room should be billed when you do use it. They need a better way of keeping track. You're best bet might be to pay the extra few bucks for valet parking and let those guys worry about it.”

Mar 8, 2007 by Louis from Cleve, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice view from window, nice sitting area in room, comfortable bed.
• No refrigerator in room, small pool, lack of hooks in bathroom.

“Hilton has a very comfortable king size bed. The view of the lake is great and the location is super. The workout facility was somewhat above average but the Jacuzzi was unusable for a 6 foot person. The rooms spaces were pretty good except their were no useable hooks in the bathroom. For the price I would stay there again.”

Mar 3, 2007 by Anne from Buhl, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel ambience was gorgeous and the beds were heavenly.
• It was all good.

“The hotel was beautiful and overlooked the city. We could see the capital building from our room. The rooms were very clean, and comfortable. If you want a great night's sleep, the bed was the most comfortable bed I¿ve ever slept in. Divine.”

Feb 21, 2007 by Nathan from De Pere, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Luxurious room, nice bathroom, amazing view.
• Staff was quick to blame people for being loud.

“It was excellent, highly recommend.”

Feb 20, 2007 by Barb from Schofield, WI
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[8]

• Large rooms, view, walking distance to event.
• Noise at 2am, no support pillows, small pool, high parking rate.

“Great location for downtown or university events. Rooms are spacious and well appointed. Feather pillows a little too soft, but the bath towels were fantastic. Wonderful view of lake or capitol. Didn't use restaurants, but menu looked great. Pool is very small. Parking rate is high, use city lot 1/2 block away for less than half. ”

Feb 15, 2007 by John from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was perfect to walk to any restaurant, the capitol, and the lake. Plus the view of the lake was amazing.
• Charge for parking. But that is getting universal. And the swimming pool was tiny.

“A good hotel in a great location. ”

Feb 15, 2007 by Callie from Freeport, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Really nice to have shuttled that would take us around to some places.
• Really, really nice lobby, but rooms looked a little rough.

“Great location. Staff very met all our needs and friendly at the same time. Would recommend to others.”

Feb 15, 2007 by Leah from Duluth, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location and price.
• Paying for parking.

“The hotel is right across from the capitol in Madison and near all the state street restaurants and shops. The hotel itself was very nice but I did not enjoy the 12 a night parking fees.”

Feb 14, 2007 by Marcia from Prescott, WI
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[9]

• Location upscale.
• -.

“Pleasant stay and convenient location.”

Feb 13, 2007 by Leslie from Marshfield, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very accommodating with a small child and helpful friendly staff.
• Originally requested a non-smoking room and when arrived were booked for a smoking room. They did change our room but had to call and request it.

“Clean, friendly, convenient to downtown state buildings and campus. Very business friendly but as a leisure traveler with a small child I still felt comfortable.”

Feb 4, 2007 by Ann from Algoma, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, south view lake Mendota, north view state capitol. Very close to state street.
• When staying in a downtown hotel parking is always additional, not free as in the barbs.

“This Hilton¿s location is nice. Inn at the park is a better location and closer to uw, capitol, state St and shopping but here you have better views and it's easier getting in and out of the downtown capitol area.”

Jan 31, 2007 by Brian from Hoffman Estates, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff treated us like we were full paying customers even though they knew we were customers.
• The trip was wonderful; there is nothing I can think of that we did not like.

“Hotel is within walking distance of the u of w, capitol buildings and museums and great shopping, also close to lake. A great place to stay when visiting Madison.”

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Amenities at Hilton Madison Monona Terrace, Madison

AM/FM Alarm Clock Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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