Quality Inn and Suites

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Jun 4, 2008 by Diana from Petersburgh, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• Pools, hot continental breakfast.
• Late check outs being approved by housekeeping, not knowing till next day if approved or not.

“Hotel was nice, easy to find. clean. Convenient.”

Feb 9, 2008 by Allison from Barron, WY
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• The breakfast was great, also pool and slide.
• We couldn't get a non-smoking room.

“The staff was good. The best part about the hotel was probably the great breakfast, lots of variety and things to choose from. The pool was very nice, but had cold water. The kids really enjoyed the slide and basketball hoop. We would have preferred a Non-smoking room, but were unable to get one. It would have been nice if something would have been offered to remedy that - maybe an air purifier or something? We slept with the window open all night for some fresh air.”

Dec 31, 2007 by Jan, C. from Cicero, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Quiet, we found suitable and pleasant for a wedding anniversary get away.
• No restaurant on premises, bathtub was slippery, noisy kids sometimes not monitored by parents.

“Motel management is friendly and professional and offer extra services, such as loaning internet cables, etc. Unobtrusive staff, always available when needed. Room included iron, ironing board, desk, easy chair, and hair dryer. Rooms were clean and well provided with internet hookup, their cable TV did not have many stations and no PPV; but popular movies can be rented in the lobby for a small fee. This website does not mention that the lap swim pool in the adjacent motel is also available and that all pools are adult only swim from 10 11 pm. Whirlpool is outstanding! Nicely presented buffet style full breakfast, all freshly prepared foods. The area has interesting historic sites open during non winter months and semi rural charm. We hope to come back again.”

Mar 8, 2007 by Kimberly from Silvis, IL
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[9]

• Our children really enjoyed the pool and waterslide.
• Where to begin? Old food in our room refrigerator, no sheets on the pull out bed, dirty clothes left in the dresser from previous guests.

“"Quality" is a term that is obviously taken lightly by the housekeeping staff. Upon arrival we found food from a previous guest left in the refrigerator. When we were ready to retire for the evening we pulled out the sofa bed for the children only to find it had no sheets. While looking around in the room for sheets we found laundry from a previous guest in the top drawer. We had to call guest services at 2am just to get sheets and to top it off ended up making up the bed ourselves! The only redeeming "Quality" was the pool and water slide. I highly doubt we will ever stay there again.”

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