Studioplus Madison/West

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User Reviews for Studioplus Madison/West, Madison

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Jun 3, 2009 by Eric from Overland Park,KS
Overall Rating: 10

• The front desk clerk was both pleasant and helpful.

“This hotel was right off a major highway which made getting into downtown Madison and surrounding areas very easy. The appliances within the kitchen were in good order and the room setup was perfect for an extended stay.”

May 29, 2009 by Drew from Waldo,WI
Overall Rating: 6

• SO close to hwy, yet room quiet. Thermostat on wall.
• There was no pool, hot tub, or restaurant.

“In Madison for Bratfest. Got this hotel on very far west side of Madison. Right next to Beltline Hwy exit. Small workout room and laundry. Only a tiny outdoor pool that wasn't filled yet. Pets are allowed, so heard the occasional dog bark. WI-FI is not free.”

Oct 1, 2008 by Wendy
Overall Rating: 9

• Spacious room.

“Plenty of room. Nice and comfortable living area as well as a nice kitchenette. Quiet location. Convenient to the shopping and restaurants.
”

Sep 18, 2008 by Linda
Overall Rating: 8

• I loved the studio apartment feel.
• It was farther west than I wanted to be.

“It is a pleasant place to stay with friendly staff. The rooms are spacious and clean. You do need to pay extra for maid service, but that is made clear to you at check-in.”

Sep 2, 2008 by Don
Overall Rating: 2

• I had a smoking room - they said no non-smoking available.

“At 1:30 am, no desk attendant on duty, had to call a phone at nearby affiliated hotel and wait for someone to come over and check us in. This extra 20 minutes to check in is annoying when you want to get to bed right away. Also, we were given the dreaded smoking room. I am an asmatic and this is unacceptable! They claimed they had no other rooms available. Upsetting!”

Sep 2, 2008 by Ann from St. Louis Park, MN
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[2]

• Nice fitness facility.
• Tiny room.

“Perfect for the long-term business traveler staying alone. Cramped and stripped down -- definitely not up to snuff for the leisure traveler or two or more people.”

Sep 2, 2008 by Catherine
Overall Rating: 9

• Cleanliness, friendliness, location.

“No complaints at all! Would definitely stay there again and recommend.”

Sep 1, 2008 by Sarah from Wayzata, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room was very nice.
• Continental breakfast was weak.

“This hotel is a nice surprise.”

Aug 11, 2008 by Jon from Kettering, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice customer service.
• No continental breakfast.

“Great hotel near the highway, near stores, great staff, came in after hours and they were very accommodating will recommend to anyone.”

Aug 5, 2008 by Virginia from Greensboro, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Kitchen in suite.
• Weak air conditioning.

“Attractive, but basic, with adequate space in suite for three, maybe four people.”

Aug 1, 2008 by Joan from Kyle, TX
Overall Rating: 4
Cleanliness:[3] • Staff:[10] • Location:[9]

• Friendly staff.
• Very unpleasant smells as soon as we entered the door. Worse in the room.

“Our room appeared clean but smelled as though someone had just broiled a steak in the kitchen and the smell never let up. Next morning my husband opened the oven and saw the steak mess that no one had cleaned. When I tried to make coffee found the old coffee filter inside. Guess they only clean superficially. It was a very unpleasant experience overall.”

Jul 28, 2008 by Mary from Joliet, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Economy, convenience, cleanliness.
• Lacked extra box of Kleenex I needed.

“I would recommend it because it had all the amenities I needed and was very economical, which is important to me.”

Jul 19, 2008 by Tammie from Middleton, WI
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[7]

• It was very clean, there was a DVD player.
• Unreliable internet, slow internet, non working printer, night staff was not trained.

“It was very clean and the staff was very friendly. However, I was unable to work from the hotel due to the internet being unreliable or very slow. Also, I needed to print documents several times and each day for a whole week I was told it should be up in a few hours. The night staff told me wrong information several time, along with my inability to get voice messages.”

Jul 17, 2008 by Adam from Skokie, IL
Overall Rating: 1
Cleanliness:[6] • Staff:[2] • Location:[7]

• The day staff is friendly.
• The non existent night staff.

“The night I arrived I called ahead to let them know I would not make it before the front desk closed. I was told that this was not an issue as there would be a night attendant on duty. I arrived, called 600 from the lobby phone and was told to wait 10 min. I called back every 10 min for an hour and 15 min before someone finally showed up. The next night, I locked myself out of the room when I went grocery shopping in the middle of the night. Again I called 600 from the lobby phone and was told that I would need to wait 10 minutes. I called back every 10 minutes or so for the next hour. Each time, the person on the phone told me that they had just gotten in touch with the night attendant who would be down in less than 10 minutes. No hotel staff ever showed up. I gave up on my melted ice cream, called back again and asked what room the night attendant was staying in. They told me to check the laundry facilities. There was nobody in the laundry room, which was unlocked. However, the laundry room led to the back door to the front desk which was also unlocked. I went behind the desk myself, found the key (at least I believed it was the key) went back to my room and discovered that I had the wrong one. I then went back to the front desk, found a chart that explained the key number to room number matrix, retrieved the key and went up to my room to begin to prepare my supper and retire for the evening. Despite being told that there would be night staff, there was not. Despite being told that the wait would be ten minutes, it was not. And, despite the fact that I was able to retrieve the key myself, I find this to be completely unacceptable. I was lied to by the hotel staff, I was robbed of several hours of sleep and I find the extreme lack of security disturbing. There was nothing stopping me from taking all of the customer records from the hotel. Were I a dishonest person, many identities could have easily been stolen.”

Jul 16, 2008 by Peggy from Eau Claire, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• The homey feel by how it was decorated.
• The air conditioning unit was too close to the bed. The refrigerator in the room was also located next to the bed wall and was noisy.

“I wouldn't have a problem staying at this hotel again.”

Jul 11, 2008 by Jason from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Suite with full kitchen and roomy, near restaurants.
• Located on west side - not centrally located.

“An extended stay hotel/suite with full kitchen, lots of space in room and within walking distance to a number of restaurants. I enjoyed tanning by the small pool, the fitness center and the recliner.”

Jul 9, 2008 by Jonathan from Palatine, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• DVD in the room, WiFi access, full kitchen.
• Walls are a little thin - can hear doors slamming even with AC on.

“What a wonderful experience! I'll be back again soon.”

Jul 2, 2008 by Nicole from Germantown, WI
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[9]

• The kitchenette.
• Bed was old and uncomfortable. TV was old.

“Loved the location and the kitchenette. Could have been a little cleaner. Did not like the bed, very uncomfortable and old. TV was old.”

Jun 28, 2008 by Tom from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Saw several families with kids staying, so it felt like home.
• Not a thing!

“Has great convenience to West side and freeway system. Not far from plenty of dining options and its small fitness center is pretty darn nice! Staff was bike-friendly and welcoming.”

Jun 3, 2008 by Willie from Minneapolis, MN
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[6]

• Inexpensive.
• No one on duty after 11 p.m.

“Had to wait 25 minutes to be let in the hotel after I called early to indicate a late arrival. No housekeeping unless you stay 7 days. Breakfast limited to weekdays.”

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Amenities at Studioplus Madison/West, Madison

AM/FM Alarm Clock Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Free Parking Handicapped Rooms/Facilities Laundry/Valet Services

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Safe Deposit Box Television with Cable

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