Crowne Plaza Springfield

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User Reviews for Crowne Plaza Springfield, Springfield

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Apr 28, 2008 by Jessie from Ramsey, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[8]

• They opened the Fitness Center earlier than the time stated because I requested that they do so.
• The smell of the room, it spelled like state smoke and it was suppose to be a non smoking room.

“The hotel check in and out was a breeze the staff was friendly. The room smelled of stale smoke and it was suppose to be a non smoking room. I asked for a King and I was given a double, the lock on the door was somewhat damaged and the ice machine on the floor I was on was broken. The fitness center was well taken care of, as was the interior of the hotel. Lighting in the room was good.”

Apr 10, 2008 by Kim from Waterloo, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[9]

• It was very nice clean and had everything pool, bar, restaurants.
• The two people that were at the check in counter could not answer questions about the pool.

“This hotel was very nice and had everything that we were looking for. The location was good also.”

Apr 6, 2008 by Bill from Elk Grove Village, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Lots of pillows and towels.
• No free breakfast.

“Excellent Convention hotel. Location is very accessible off of Interstate I-55. Hotel is 10 minutes from Lincoln museum and Illinois Capitol sites. Swimming pool is on the top 14th floor, accessible with Room Key. It is very basic, could use some freshening to make it look more appealing.”

Mar 31, 2008 by Dana from Chesterfield, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great workout room.
• No restroom in pool or work out areas.

“This is an excellent hotel for all traveler types. I would definitely stay here again and definitely recommend to others!”

Mar 31, 2008 by Doug from Aurora, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free parking.
• No tea available with coffee maker.

“Easy to get to right off freeway. Near a lot of restaurants.”

Mar 28, 2008 by Ellen from Rolling Meadows, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were updated and clean. Pool was big and plenty of room for the kids. Beds were very nice.
• Not much to say about that.

“We had researched some of the other hotels in the area. Most were not updated and did not have restaurants that were open in the hotel itself. The pools were small in the other hotels and run down. This was a lovely hotel.”

Mar 20, 2008 by Derrick &. from Peoria, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Fantastic hotel great spot it was surrounded by at least 15 different places to eat and shop as well!
• The beds were too soft and uncomfortable we were in a handicap room and the beds were impossible to get in and out of!

“Overall this hotel was great except the beds.”

Mar 20, 2008 by Denyse from Fort Madison, IA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Location, safeness, friendly staff, accommodating staff.
• Dirty sock left on couch and 1/2 used bottle of lotion.

“With the exception of finding a dirty sock on the couch and the lotion bottle was have used up, the room was very clean and the bed was comfortable. Nice size room. We enjoyed our stay.”

Mar 5, 2008 by Al from Spring, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price very nice, friendly staff, clean.
• Nothing.

“Excellent for the price, very pleased.”

Dec 31, 2007 by Aj from Byron Center, MI
Overall Rating: 5
Cleanliness:[2] • Staff:[8] • Location:[10]

• Beautiful hotel.
• Rooms not clean enough for such a nice hotel.

“Hotel is a very nice facility, but our room was not clean, especially in the bathroom.”

Nov 29, 2007 by Gary from Midhurst, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and quiet.
• Nothing.

“We loved the hotel. The hotel was very clean and comfortable. The staff was friendly and polite.”

Sep 20, 2007 by Marjorie from Chillicothe, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• It was the nicest hotel Ive stayed in, in the Springfield area.
• There was nothing bad about the stay or the hotel.

“Beautiful decor in lobby and rooms were very nice size convenient to have phone in bathroom.”

Sep 19, 2007 by Gail from Ofallon, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Large, comfortable room, comfortable bed.
• Maid did not replenish coffee, there was a dirty plate left in the hallway for our entire 2 day stay.

“Great hotel, clean, nice big room and bathroom. Comfortable bed. What we saw of the staff were friendly and helpful. Our room maid failed to clean our coffee pot and replace used coffee. A dirty room service plate was left in the hallway when we arrived and remained there throughout our two day stay.”

Aug 13, 2007 by Kate from Iowa City, IA
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[2]

• Hotel bar was nice and the bathrooms large.
• Dirty linens, broken appliances, hotel overlooks a parking lot.

“Crowne plazas are built to overlook metropolitan areas. Since this is on the outskirts of town, the roof garden and the hotel bar, as well as most rooms, have a romantic view of the parking lot and the nearby hooters. Very disappointed with services for a three star hotel - broken appliances in room, dirty linens, hallways that smell of smoke and food, room service items left for hours outside doors. But perhaps worst of all was the surly staff. When we arrived, the doormen barked at us that we couldn't park under the canopy, and then refused to help us with luggage. We later realized there was a room with luggage racks, in which a hotel employee was sitting on a cart. Very disappointed with value for price.”

Aug 13, 2007 by Susan from Terre Haute, IN
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[8]

• The room size was nice and the ice machine was close.
• The hot tub was Luke warm at best, pool had light out, could hear other doors bang shut from hall.

“Mostly disappointed in loudness of hall doors at night and hot tub. Otherwise, I think the hotel was trying to meet needs of travelers.”

Aug 1, 2007 by Kari from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was great, the staff allowed us to have a late checkout due to our race.
• The swimming pool was very dirty.

“The Crowned Plaza overall was a good choice for us. While we didn't have a great view from our room it was a clean and comfortable room. We were disappointed with the swimming pool, it wasn't so clean. I would though stay at this hotel again.”

Jul 11, 2007 by Faith from Columbia, MO
Overall Rating: 6
Cleanliness:[1] • Staff:[8] • Location:[8]

• Very quiet, nice beds, great location.
• Disgustingly dirty room, no free internet.

“I don't understand how such an expensive place can have such dirty rooms and no free internet access. 3 other hotels right next to crowne had free internet. At crowne, you pay $10 per DAY. What a rip-off.”

Jun 30, 2007 by Amy from Morton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• We loved the pool - on the top floor of the hotel  neat.
• I can't think of anything.

“We are a tough family to please - with two, four, and six year old children. However the kids were more than pleased with a pizzeria next door and a very nice pool and hot tub on the top floor of the hotel.”

Jun 27, 2007 by Lynn from Elgin, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, good location.
• Morning buffet pricey and not the best quality.

“Had a much better experience this trip to the Crowne Plaza. Room very clean.”

Jun 12, 2007 by Jacqueline from Georgetown, IL
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[6]

• It was clean.
• They only offer double or king size beds, and they were extremely uncomfortable.

“Though the room was clean, the beds were horrible.”

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Amenities at Crowne Plaza Springfield, Springfield

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Bathroom Telephone CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Internet Access Iron Laundry/Valet Services Mini Bar Multilingual News Stand Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Video Checkout Wake-up Service