Renaissance Springfield

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User Reviews for Renaissance Springfield, Springfield

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Apr 27, 2008 by Scott from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location!

“Very nice rooms and accommodations and the location is great.”

Apr 25, 2008 by Amy from Arlington Heights, IL
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[8]

• The location was a prime spot for seeing Springfield.
• Management was horrible.

“Our first nights stay was totally adequate. The second night was the worst night I have ever experienced in a hotel. My husband, myself and 3 children were placed on a floor with an entire fraternity. Nonetheless, it was so loud an noisy, we did not sleep the entire night. Despite numerous calls to the front desk, they were unable to control the unruly behavior of the frat boys. After our 4th call downstairs, we were told that it was our own fault because we did not switch room when the called us to. We never received a call from anyone. Needless to say the next day our trip was ruined because everyone was tired and cranky.”

Apr 18, 2008 by Jennifer from Muncie, IN
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[9]

• Location.
• Needed updated.

“Location excellent had indoor pool (small) with hot tub and a sauna which was nice. Also had a workout room and internet in room off of lobby. Room was a disappointment. Needed updated and had small TV (did have a lot of channels though).”

Apr 16, 2008 by Matthew from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great rooms!
• Had to pay for parking.

“Overall great hotel! Very clean, and the rooms were very nice with a lot of space. Hotel staff was very nice and helpful. You have to pay for parking which is the only down side ($5 a day).”

Apr 16, 2008 by Angie from Quincy, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to Conference Center.
• Beds were not comfortable at all.

“I have stayed in this hotel probably 5-6 times and have been satisfied with level of service. When we go it is for a state dart tournament and we don't spend much time in the rooms.”

Apr 15, 2008 by Chad from Aurora, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[10]

• The hotel is very conveniently located in Downtown Springfield and close to the capitol and all of the Abraham Lincoln attractions.
• The hotel is in need of updating. It was clean, but looked very dated which made you wonder how clean it really was.

“Conveniently located in Downtown Springfield.”

Apr 15, 2008 by Wendell from Evergreen Park, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Small TV's.

“An older hotel kept up well with good customer service.”

Apr 14, 2008 by Penny from Lexington, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[8]

• The location is excellent for Downtown Springfield.
• A lot of conventioneers.

“This hotel was a three star 10 years ago. It is a very busy hotel as it is attached to the convention center. It needs to have a general updating.”

Apr 11, 2008 by Amy from East Peoria, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[10]

• Staff were personable.
• Cleanliness and a desperate need for updating. Pool was closed. No free WIFI nor parking.

“An interior update is desperately needed. Everything seems very dirty. My room looked orderly, but the surfaces of everything were filthy from the beautiful lobby area to the elevator to my bathroom. I appreciated the polite personable ness of the front desk staff.”

Apr 9, 2008 by Norvelle from Plainfield, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It was very convenient to everywhere that I wanted to go.
• Room service was expensive. furniture was worn. No exhaust fan in bathroom.

“Overall, it was a pleasant experience. It was close to everything and easy to get to. The staff was friendly.”

Apr 8, 2008 by Jennifer from Oak Lawn, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very prompt response to small TV issue.
• Couldn't watch movie we wanted, but we didn't get charged for it.

“If visiting any of the Lincoln sites, this location is great.”

Apr 8, 2008 by Mark from Oak Park, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent front desk service, great restaurant, good service.
• Room is somewhat dingy -needs renovation, carpets coming up.

“This is a classic hotel with everything one needs. The general decor is very pleasing though the room I was in was getting dingy and needs an upgrade. The conference rooms are also very well laid out and it is an excellent place for a conference. The location is great in terms of being in the Downtown area.”

Apr 7, 2008 by Lisa from Chenoa, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Easy to get to, friendly staff, centrally located, clean.
• No continental breakfast included.

“Very nice hotel centrally located to all of the Lincoln sites. Easy to get to from interstate and parking close to hotel. Nice selection of amenities, except continental breakfast, should be included with the hotel stay. Minimal traffic around and near hotel. Restaurant attached to hotel lacked a comprehensive menu and was over priced, but the food was good.”

Apr 7, 2008 by Jim from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Within walking distance of multiple attractions.
• Mattress was cheap, flat, sagging.

“Great location for visiting the historic sites in Springfield.”

Apr 6, 2008 by Richard from Grayling, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Very convenient in Downtown area.
• Rooms were old, and needed to be updated.

“This is a very old hotel. Being the room was so old, it would need a lot of work to bring this hotel up to a level to compete with other hotels in the area.”

Apr 5, 2008 by Lou from Shannon, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Carpet was very dingy.

“The staff was very nice and helpful. The rooms were in need of remodeling. The carpet was very worn and dingy. The furnishings were worn. The TV was small. However, the room met my needs of a place to sleep overnight.”

Apr 5, 2008 by Meg from Naperville, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[8]

• It was fairly quiet.
• Old decor, dingy, loud train at 2 am.

“This hotel was conveniently located, but not a 3-star level. The decor dated back to the 80's, and that's a compliment. Carpeting had spots and was dingy. Staff was friendly and helpful, however.”

Apr 2, 2008 by Edward from Oak Lawn, IL
Overall Rating: 4
Cleanliness:[2] • Staff:[7] • Location:[9]

• Location.
• Room was not clean, rug dirty and fixtures dingy.

“The public areas were much better kept than the room in which we stayed, however even these could use a good spring cleaning and fresh paint. I was not comfortable walking around my room without my shoes and I took the bedspread off because it was stained.”

Apr 1, 2008 by Michelle from Whitewater, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• I liked the antiques and the character and charm of the hotel.
• I wished the front desk were more knowledgeable of area restaurants.

“Here's my caveat - If you're a traveler specifically in Springfield to find Lincoln, it's a perfect location to the historical sites and has the charm (antique light fixtures and armoire in the room) to get you in the mood for travel back in time. If you're in Springfield for business or a convention, and you demand perfectly "new" and trendy furnishings, this isn't the hotel for you. The location is absolutely fantastic. As far as complaints of paying for parking, it was a non issue as I had no problem parking my unloaded vehicle two blocks away for free on the weekend. If visiting on a weekday - the $6/day parking is a good deal. The swimming pool was nice and I really can't say enough about the lobby and the "atmosphere" of the hotel. My kids and husband loved it too.”

Apr 1, 2008 by Maryanna from Mount Prospect, IL
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[9]

• Its location is excellent.
• It needs maintenance and re-decorating.

“The location is excellent, but the rooms are old and dated. It was probably a grand hotel in its time. While clean, it appears a bit dirty because of the wear and tear on just about everything. The pool was small, but nice, however, gave the appearance of being old and grimy. Based on the appearance of the hotel overall, we did not even want to visit the restaurant. The hotel staff was nice, but seemed generally bored. The walls are paper thin, so even a short conversation in the hallway can wake you up, not to mention the outside noises, such as the never-ending trains. A sundries shop would have been nice for magazines and forgotten items. Basically this hotel would be great with some investment and updating. Unfortunately, it pales in comparison to the Hilton across the street, even though they are both rated three-star hotels.”

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Amenities at Renaissance Springfield, Springfield

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Bar/Lounge Barber Shop Barber/Beauty Shop Coffee Maker in Room Concierge Desk Conference Facilities Driving Range Elevators Express Check In Express Checkout Free Airport Shuttle Free Newspaper Game Room Golf Guest Laundromat Hairdryers Available Health Club Heated Pool In Room Movies Indoor Parking Indoor Pool

International Direct Dial Iron Lounge Maid Service Modem Lines in Room Parking Porters Radio Refrigerator Restaurant Room Service Safe Deposit Box Sauna Secretarial Service Security Smoke Detectors Sprinklers In Rooms TV Telephone Television with Cable Temperature Control Turndown Service Valet Parking Wake-up Service