Hilton Springfield

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User Reviews for Hilton Springfield, Springfield

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Nov 19, 2006 by Zach from Springfield, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• View was nice.
• Thin walls, not much sound insulation.

“Served its purpose.”

Oct 5, 2006 by Debbie from Peru, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly, clean, breakfast included, very helpful.
• Ice and vending machine on our floor out of order.

“Front desk helpful from check-in to check-out. They ask what your preference of floor is. Bellmen were extremely helpful in directions and information. I they didn't know they would research and get you what you need. Hotel was clean rooms was large and comfortable.”

Apr 5, 2006 by Connie from Elgin, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Nothing
• Dirty, noisey. Employees at first refused to move us.

“Nothing good to say, well they comped the movie because of the white spots on the bed spread. Linen was ripped the sink ran slow, toilet was disgusting. The wind made a constant noise and the hotel operator at first refused to connect me to the front desk! I knew the minute she asked what the problem was she was going to give me a hard time!”

Nov 10, 2005 by Diane from South Boston, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Good location for our needs, very nice in general.
• Housekeeping left our door unlocked all day, Nothing was disturbed, but could have been terrible.

“It was very nice. I would stay again. The elevators take a good bit of time as there are many floors.”

Oct 13, 2005 by Theresa from Washington, IL
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[7]

• I liked the lobby and the buffet breakfast.
• N/A

“When I arrived, the hotel was not going to give me the free breakfast, however they did give it to me when I objected. This is an old hotel with much maintenance being neglected. We had no ice machine on our floor. The carpet was filthy. My friends white socks turned black. The parking is not connected to the hotel.”

Sep 30, 2005 by Carol from La Crescent, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Lcation, service, pleasant staff.
• Problem with toilet, loud compressor on air-conditioner.

“The central location of this hotel makes it a good choice. The room was clean, nicely furnished, and would have been quiet if it were not for the loud compressor on the air-conditioning unit which cycled every 5 to 10 minutes. A plumbing problem with the toilet was tended to by the staff within minutes, and a follow-up call from the front desk sought a confirmation that the problem had been resolved. The stay was well worth the price even with the additional parking fee per day.”

Sep 24, 2005 by Susan from Rock Island, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff very nice. Rooms clean and big. Location good . We had a great time. Pool nice. We will be back. Will recommend.
• Nothing comes to mind.

“Rooms clean, staff helpful, great food, clean pool. I have a hard time sleeping in hotels but I slept really good. I didn't even hear the thunderstorm. Would recommend to anyone. Good location easy to get to different places. Overall a great place. ”

Sep 21, 2005 by Jim from Champaign, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[10]

• Free high speed internet available in the room and wireless in the lobby, more important than TV.
• The bath tub and shower enclosure was yellowed and aging. There was mould in the tiles above, and the ceiling was peeling because of poor exhaust.

“This is a good hotel, with friendly staff and comfortable beds. The lobby and public areas were clean and welcoming. The restaurants and bars were good, and the room was well decorated. Unfortunately, the bathroom needs to be updated, as the fixtures and tiles were ageing, and the exhaust fan did not work. There was no headlamp in my standard room, and the TV was small.”

Aug 31, 2005 by Gene from Ellisville, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great Location Friendly staff
• Garage parking fee, and hotel bar cover charge even for guests

“I had a great time. Hotel staff was great. People of Springfield were very nice, helpful, and friendly also.”

Aug 30, 2005 by Charles from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff is most accommodating. Wonderful place to be when away from home.
• Wish the internet was free and that they had a refrigerator.

“Wonderful experience. I enjoy staff.”

Aug 26, 2005 by Keith from Brookfield, IL
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[10]

• Location was great.
• Room Service dessert choices were (1) -really disapointing for Hilton.

“Check in was smooth. Waiting for an elevator to 2 -3 minutes each time (one was down). I wiil not stay here again.”

Aug 24, 2005 by Judith from Danville, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff was very nice

“The staff was very nice and helpful. The bar,called "The underground tavern", was great. Two problems: #1- Our room had a very bad smell and #2-If you are hungry late at night, then you are out of luck because room service stops at 10:00p.m. Other than that-our stay at the Hilton Springfield was nice.”

Aug 23, 2005 by Kirk from Orland Park, IL
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[8]

• Ice, vending machines did not work on 4th floor. Toilet required service

“A clean comforatable hotel with top notch staffing. A bit more attention to maintenance wouldn't hurt, but all in all, a pleasurable stay.”

Aug 20, 2005 by Debra from Nashville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, nice room, free wireless internet

“This hotel has a good location for visiting the Lincoln sites. The restaurant at the top of the hotel was excellent. The room was very clean and up to date. The hotel had free wireless internet access. I enjoyed my stay and would be happy to get this hotel again.”

Aug 19, 2005 by Steve from Beach Park, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[9]

• Very nice location in the downtown area
• Washrooms in hotel rooms could use some renovations

“Nice place to stop for a brief stay.”

Aug 18, 2005 by Diana from Kewanee, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff are very friendly & helpful; very quiet, nice beds
• I don't like to stay on the upper floors (the building sways) but this has not been a problem anytime I have stayed there.

“wonderful bar & restaurant on top floor with beautiful view. Great service, friendly staff. Comfortable beds; nice amenities, usually very quiet. We stay here usually around 5 nights a year or more.”

Aug 10, 2005 by Judy from St. Charles, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great restaurant; free street side parking

“30 story; center of town, circular hotel. Small pool, but fine facility”

Aug 4, 2005 by Walter from Schaumburg, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Good location, great views
• Bugs in the bed

“Great views, good location. Had a problem with the room, they didnt do anything to make it right.”

Aug 3, 2005 by Laura from Sandwich, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• I liked the entertainment available,bars and lounge.
• The bathroom was a little run down.

“The hotel was in a great location. It was right downtown with alot of attractions and historical sites very close. I would definitely stay at this hotel again.”

Aug 2, 2005 by Amy from Stoughton, WI
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[9]

• The location was great
• It is definitely NOT a three star hotel (amentities) and the staff were beyond rude!!

“This Hilton is a very sad representation of Hilton hotels, it might have been a nice hotel at one time, but not anymore, the interior was worn out, the staff were unprofessional and the amenities were lacking to say the least. We would definitely not stay there again.”

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Amenities at Hilton Springfield, Springfield

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services