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Photo of Courtyard By Marriott Memphis E/Lenox Pk

Courtyard by Marriott Memphis Lenox Park 2-star

3076 Kirby Parkway, Memphis, TN

Unlike any other Courtyard you've ever stayed in. This Award-Winning Courtyard goes above and beyond.[more]

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User Reviews for Courtyard by Marriott Memphis Lenox Park, Memphis

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.0]
Based on 195 user ratings

Jul 28, 2008 by Lynne from Mobile, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very Close to location I wanted less than 1 mile.
  • No comment.

“Rooms inside corridor very safe. Nice environment. Good staff. Great linens Couch in room really nice.”

May 22, 2008 by C. L. from Jackson, MS
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • The rooms were quite spacious.
  • We had two rooms. We had to wait more than a half hour for one to be cleaned.

“Surprisingly attractive with large rooms. The staff was friendly and helpful. The only problem that we had was that upon arrival in the afternoon, we had to wait for the second room to be cleaned. It took more than thirty minutes.”

May 12, 2008 by John from Cullman, AL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Great staff, nice room.
  • A little iffy neighborhood, Outside dining a drive.

“Nice facilities a little off the beaten path. Nice restaurants are not close.”

May 11, 2008 by Robert from Madison, WI
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[10]

  • Near highway.
  • Gruff desk staff and obvious security/crime concerns.

“Memphis has some issues with hotel guest safety, and these played out in front of us. Some of the bigger establishments have invested in extremely expensive fence/gates/security details, in an apparent attempt to either prevent problems or reassure the nervous. Smaller properties let you feel the local vibe, whether you want to or not.”

Apr 28, 2008 by Kay from Mount Vernon, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[4]

  • It was comfortable and quiet.
  • It was pretty far from the city and attractions.

“The hotel was about what I expected when I knew the name of the hotel and price range. It was comfortable and nice, but not fancy. It was in a "community" of hotels and was easy to find. However, it was a fairly long distance from the city and the attractions. I felt very safe at this location.”

Apr 24, 2008 by Wanda from Chattanooga, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Check in was easy room was roomy and clean.
  • I checked in late and by shortly after 8:00 am, housekeeping was at the door.

“This hotel is especially easy on the road weary traveler. From check in to check out, the staff is prepared and pleasant.”

Apr 9, 2008 by Robert from Woodinville, WA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Better than expected. Hotel room was clean and roomy.
  • Hotel dining was expensive so only ate there once.

“Overall, the hotel met our expectations and would definitely stay there again. Was happy with our stay.”

Apr 4, 2008 by Armanda from Winter Springs, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Personnel, performing personal tasks for traveler.
  • No dislikes.

“I feel that I could have not had a better hotel.”

Mar 24, 2008 by Todd from Sarasota, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly & Wonderful Staff.
  • Pool was outdoors and can not use.

“Nice hotel, very friendly staff, clean. Wish the pool was indoors.”

Mar 17, 2008 by Pamela from Meridian, MS
Overall Rating: 8 Overall user rating
Cleanliness:[1] • Staff:[8] • Location:[8]

  • Location of hotel.
  • Cleanliness of rooms while staying there and billing process for incidentals.

“Overall stay was good.”

Mar 11, 2008 by Kim from Bronx, NY
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • It was very clean and appeared to be newly renovated.
  • You had to drive to restaurants and stores.

“This is a very nice, clean hotel. While there are no services on the premises, it is a short driving distance to stores, restaurants, and a cheap movie theater. It is also convenient to the airport.”

Feb 21, 2008 by Mike from Hot Springs, AR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Super staff.
  • All great.

“Bent over backwards to make us happy. Thanks a million.”

Jan 24, 2008 by Anne from Mccalla, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The housekeepers respected our privacy and hung fresh towels on the door.
  • The mattress was a little too soft.

“All of the staff were friendly and helpful. I enjoyed having free internet access.”

Jan 19, 2008 by Joseph from Memphis, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly atmosphere.
  • Nothing.

“We were celebrating our 44 Wedding Anniversary and they gave us a warm welcome and the room we needed. Great people.”

Jan 5, 2008 by Mike from Cleveland, GA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Cookies each night.
  • Breakfasts not included with room.

“Staff could have been friendlier even though they were not rude. Breakfast was not included in the price of the room which was a surprise since it is included in what are identified as lesser motels.”

Dec 9, 2007 by Kristine from Antioch, TN
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • I liked the business services area.
  • The front desk person was not very friendly or helpful on the day we left.

“This is a fine hotel. Comfortable and clean. Nothing real fancy or over the top, but good for business or leisure travelers.”

Oct 24, 2007 by John from Little Rock, AR
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[4]

  • They were friendly and tried to be helpful at all times.
  • There was some noise next door after midnight but the hotel put a stop to it.

“This is a good hotel but the neighborhood after dark is not the best in the city. The hotel was conscience of safety of their guests. The room was clean and well cared for. I'd stay there again. The first night there was some noise in the room next door but a call to the desk put a stop to it. The hotel seemed very concerned with making sure their customers were treated properly. It was on a corner of a business park.”

Oct 17, 2007 by Randy from Southlake, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Hotel staff was top notch professionals. Friendly and helpful.
  • All Marriotts went non smoking and that is an inconvenience.

“Totally impressed with both service and cleanliness of room.”

Sep 11, 2007 by Pat from Columbia, MO
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[4]

  • Rooms were clean.
  • Hard to find.

“Hard to find directions to hotel by staff got us lost.”

Jul 25, 2007 by Rachel from Fruitvale, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[3]

  • The beds were very comfy.
  • The hotel staff could not give directions and we were hung up on when we called to ask.

“No continental breakfast. Breakfast looked like a free continental breakfast but it was $9.00.”

Amenities at Courtyard by Marriott Memphis Lenox Park, Memphis

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Secretarial Service
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Vending Machines
  • Wake-up Service
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