Extended Stay America Memphis Sycamore [Memphis, TN]- Hotel Reviews - MyTravelGuide.com


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Extended Stay America Memphis Sycamore 1-star

5885 Shelby Oaks Drive, Memphis, TN

Extended Stay America Memphis-Sycamore View is designed specifically for people who need more than just a room while away from home.[more]

  • Amenity Highlights — Pets Allowed, Handicapped Rooms/Facilities, AM/FM Alarm Clock, Coffee Maker in Room, Free Local Telephone Calls
  • Average User Rating: 6.0 [rate it]
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User Reviews for Extended Stay America Memphis Sycamore, Memphis

Average User Rating: 6.0
Overall user rating
Cleanliness:[6.5] • Staff:[7.0] • Location:[7.5]
Based on 44 user ratings

Aug 31, 2008 by Pamela from Bath Springs, TN
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[3] • Location:[8]

  • Price.
  • Broken glass; shoddy maintenance; sheets that were too small for bed; only third floor walk-up; ongoing construction; indifferent staff.

“Conditions were deplorable. Broken glass; shoddy maintenance; sheets that were too small for bed; only third floor walk-up; ongoing construction; indifferent staff.”

Aug 23, 2008 by Sue from Bath Springs, TN
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[5]

  • It was cheap.
  • It was cheap.

“Cheap with pleasant service. Room was shabby, and did not have any rooms available below third floor due to extensive renovations. Long hike back and forth.”

Aug 4, 2008 by Nakeysha from Millington, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • I really enjoyed the cleanness of the hotel and the friendly staff who served me.
  • I regret that it did not have a pool.

“This hotel was very clean and the staff answered my questions well and aided my in getting around the area.”

Aug 2, 2008 by Elizabeth from Tahlequah, OK
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Great value for the price.
  • Not enough handicap parking spaces.

“Great value for the price and wonderful staff. The handicap parking spaces were very few and were mostly in the back.”

Jul 28, 2008 by Cyril from Moreno Valley, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean.
  • Nothing.

“Wonderful time very relaxful stay.”

Jul 25, 2008 by Charlie from Nashville, TN
Overall Rating: 8 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[10]

  • The price was great!
  • Noticed a few ants crawling in the room.

“Very nice for the price and location was great for me. Very nice having fridge, microwave, iron and ironing board in room. Makes you feel at home. King.”

Jul 16, 2008 by Brandon from Lafayette, LA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Location:[8]

  • They were friendly and helpful, clean and accommodating.
  • Nothing.

“This hotel was perfect for our trip. Nothing special but nothing scary. When there was a problem with our room and no one to fix it they moved to an identical room within minutes. The comfort and quiet were much appreciated.”

Apr 28, 2008 by Cedric from Redondo Beach, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[7]

  • Wrong side of town but it was my lack of knowledge of where Graceland was located.

“Very good.”

Nov 20, 2007 by Marcus from Norfolk, VA
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[9] • Location:[9]

  • The hotel was close to the Interstate and stores.
  • In a word, roaches! Alive and dead.

“The only good point about this stay was that it was easy find and the desk clerk was courteous. The carpet was disgusting and the entire room smelled awful. The bath tub was dirty. Roaches continued to come from nowhere and scurry around the counter, and walls. I could not and did not complete my stay I just couldn't imagine going to sleep there.”

Nov 15, 2007 by Elizabeth from Indianapolis, IN
Overall Rating: 1 Overall user rating
Cleanliness:[6] • Staff:[1] • Location:[7]

  • The security man was very nice.
  • It was run down looking, missing light fixtures, a broke TV remote they would do nothing about, overall.

“The customer service was bad. The room looked unclean. There were extremely bright lights with missing covers for them. The remote did not work and they told me there was nothing they could do, that all the remotes were in other rooms and the people checking in the next day would need them. This did not seem right since check out is at 10am and you cannot check in before 3pm. There was no vending, soda, or ice machines. There were ice trays but it takes some time for the water to freeze. Over all I had a bad experience. I will not be back to the hotel.”

Jul 19, 2007 by Jim from Woodstock, GA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Full kitchen.
  • It is worn.

“This is the first extended stay America hotel that I have stayed in that is a disappointment. The facility is badly in need of capital improvements and is not up to esa's usual standards.”

Jul 5, 2007 by Chris from Elgin, SC
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • The location.
  • Bathroom should have been cleaner. Hair was on the floor and sink area.

“Great deal for the price however, need to clean the bathroom area better.”

Mar 16, 2007 by Sarah from Bella Vista, AR
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[4] • Location:[5]

  • Location.
  • Old, dingy, dirty and room was small. TV was too small.

“The hotel has exterior rooms, not interior, and is noisy and unsafe. The box spring was nasty with stains all over it, the comforter was stained, and the dishes in the kitchen were dirty. The bathroom did not have a vent, so the mirror fogged. The TV was only a 19 inch, too small, most have 27 now and the carpet and furniture are worn out. The recliner had tears in the back of it. Looked more like a homeless shelter than a quality hotel. ”

Feb 18, 2007 by Jessica from Aiken, SC
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[3] • Location:[8]

  • Very inexpensive.
  • It was located directly by the interstate and you could hear traffic all night.

“The night crew was not very friendly, but they were quick in getting me into my room. It was convenient to my location.”

Jan 2, 2007 by Debbie from Spartanburg, SC
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[4] • Location:[5]

  • Nothing.
  • Nasty, dirty, room.

“This hotel was near downtown, but we had a nasty filthy room the sheets was dirty and the bathroom was nasty. The toilet and the tub was awful and rim the tub was brown. The front desk did give us some clean sheets but they did not offer to clean the room. This was a very poor stay and I am tempted to demand my money back. Very disappointed in this property. I hope that you will think twice about putting people in this motel.”

Jul 7, 2006 by Karmen from Lake Charles, LA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[8]

  • Enjoyed the mini kitchen with all it's amenities available.
  • Unreliable WiFi Internet connection (Had to contact Front Desk several times due to lack of access)

“This was a nice place to stay for the rate that I was given, but I would not pay the full/regular price. Front desk was not helpful with directions around the city. Rapport was poor when troubleshooting Internet downtimes. Had to retrieve your own linens and towels.”

Jun 21, 2006 by Helen from Nashville, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • I left an article in the room, and they are attempting to find it.
  • I can't think of anything.

“This hotel was adequate for the purpose of my visit. It was convenient with coffee maker, iron and ironing board, and refrigerator. I enjoyed my stay, and the staff members were helpful.”

Jun 16, 2006 by Mike from Titusville, PA
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[5]

  • Nothing.
  • Filthy Dirty, Rude Staff.

“This place was filthy dirty. There was cock roaches and the management refused to give us another room.”

Jun 6, 2006 by Bruce from Northampton, PA
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[7]

  • Not much.
  • Dirty, manager snippy, dirty dishes in cupboard, sheets as chew

“We paid 11.00 more per night through We confirmed reservation for king, got queen, dishes had to be washed to be used, sheets and mattress cover ugly.”

May 30, 2006 by Chris from Elgin, SC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Some hotels look good on the outside only, but my room was just as nice inside.
  • Tend to see other peoples hair inside the bathrooms of hotels.

“The hotel was great for the price. Location was a premium. Staff was pleasant, building and grounds were well maintained. I will definitely refer family and friends.”

Amenities at Extended Stay America Memphis Sycamore, Memphis

  • AM/FM Alarm Clock
  • Coffee Maker in Room
  • Free Local Telephone Calls
  • Handicapped Rooms/Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Safe Deposit Box
  • Television with Cable
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