Extended Stay America Memphis Sycamore

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User Reviews for Extended Stay America Memphis Sycamore, Memphis

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Apr 7, 2009 by Chris from Russellville,AR
Overall Rating: 2

• Nothing.
• It was dirty, run down, next to the freeway, which created lots of noise.

“First, each room opens to the outside. Second, it's right next to the freeway, making for bad road noise. Third, it was quite run down. Fourth, it smelled terrible. Fifth, it just didn't feel safe.”

Oct 11, 2008 by Linda
Overall Rating: 5

• Convenient location, easy to locate.
• Four flights of steps to room, makes for carrying heavy luggage pretty hectic.

“Convenient location, easy to locate. Bathroom not very tidy. Mix-up upon arrival, host couldn't find where we had paid for room through priceline.”

Aug 31, 2008 by Pamela from Bath Springs, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[8]

• Price.
• Broken glass; shoddy maintenance; sheets that were too small for bed; only third floor walk-up; ongoing construction; indifferent staff.

“Conditions were deplorable. Broken glass; shoddy maintenance; sheets that were too small for bed; only third floor walk-up; ongoing construction; indifferent staff.”

Aug 23, 2008 by Sue from Bath Springs, TN
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[5]

• It was cheap.
• It was cheap.

“Cheap with pleasant service. Room was shabby, and did not have any rooms available below third floor due to extensive renovations. Long hike back and forth.”

Aug 4, 2008 by Nakeysha from Millington, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I really enjoyed the cleanness of the hotel and the friendly staff who served me.
• I regret that it did not have a pool.

“This hotel was very clean and the staff answered my questions well and aided my in getting around the area.”

Aug 2, 2008 by Elizabeth from Tahlequah, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great value for the price.
• Not enough handicap parking spaces.

“Great value for the price and wonderful staff. The handicap parking spaces were very few and were mostly in the back.”

Jul 28, 2008 by Cyril from Moreno Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean.
• Nothing.

“Wonderful time very relaxful stay.”

Jul 25, 2008 by Charlie from Nashville, TN
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[10]

• The price was great!
• Noticed a few ants crawling in the room.

“Very nice for the price and location was great for me. Very nice having fridge, microwave, iron and ironing board in room. Makes you feel at home. King.”

Jul 16, 2008 by Brandon from Lafayette, LA
Overall Rating: 9
Cleanliness:[9] • Location:[8]

• They were friendly and helpful, clean and accommodating.
• Nothing.

“This hotel was perfect for our trip. Nothing special but nothing scary. When there was a problem with our room and no one to fix it they moved to an identical room within minutes. The comfort and quiet were much appreciated.”

Apr 28, 2008 by Cedric from Redondo Beach, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Wrong side of town but it was my lack of knowledge of where Graceland was located.

“Very good.”

Nov 20, 2007 by Marcus from Norfolk, VA
Overall Rating: 2
Cleanliness:[1] • Staff:[9] • Location:[9]

• The hotel was close to the Interstate and stores.
• In a word, roaches! Alive and dead.

“The only good point about this stay was that it was easy find and the desk clerk was courteous. The carpet was disgusting and the entire room smelled awful. The bath tub was dirty. Roaches continued to come from nowhere and scurry around the counter, and walls. I could not and did not complete my stay I just couldn't imagine going to sleep there.”

Nov 15, 2007 by Elizabeth from Indianapolis, IN
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[7]

• The security man was very nice.
• It was run down looking, missing light fixtures, a broke TV remote they would do nothing about, overall.

“The customer service was bad. The room looked unclean. There were extremely bright lights with missing covers for them. The remote did not work and they told me there was nothing they could do, that all the remotes were in other rooms and the people checking in the next day would need them. This did not seem right since check out is at 10am and you cannot check in before 3pm. There was no vending, soda, or ice machines. There were ice trays but it takes some time for the water to freeze. Over all I had a bad experience. I will not be back to the hotel.”

Nov 10, 2007 by Gordon
Overall Rating: 3

• Air was not cold, killed 4 roaches, gum stuck to the bathroom floor, had to call staff to fix phone.

“Room was hot when we arrived, air was on low cool. felt like the heat was on. Killed 2 roaches in the kitchen, one in the bathroom and one on the night stand. Only had 1 fork, spoon, and glass. Could not make outgoing calls, staff did fix this quickly.”

Aug 17, 2007 by Jessie
Overall Rating: 4

• Our tile floor was filthy and the room had roaches.

“Except for the floors was dirty and the room had roaches, it could be a great economy room. It doesn't have an elevator for upper levels. The premise is well kept.”

Jul 19, 2007 by Jim from Woodstock, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Full kitchen.
• It is worn.

“This is the first extended stay America hotel that I have stayed in that is a disappointment. The facility is badly in need of capital improvements and is not up to esa's usual standards.”

Jul 5, 2007 by Chris from Elgin, SC
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• The location.
• Bathroom should have been cleaner. Hair was on the floor and sink area.

“Great deal for the price however, need to clean the bathroom area better.”

Mar 16, 2007 by Sarah from Bella Vista, AR
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[5]

• Location.
• Old, dingy, dirty and room was small. TV was too small.

“The hotel has exterior rooms, not interior, and is noisy and unsafe. The box spring was nasty with stains all over it, the comforter was stained, and the dishes in the kitchen were dirty. The bathroom did not have a vent, so the mirror fogged. The TV was only a 19 inch, too small, most have 27 now and the carpet and furniture are worn out. The recliner had tears in the back of it. Looked more like a homeless shelter than a quality hotel. ”

Feb 18, 2007 by Jessica from Aiken, SC
Overall Rating: 7
Cleanliness:[10] • Staff:[3] • Location:[8]

• Very inexpensive.
• It was located directly by the interstate and you could hear traffic all night.

“The night crew was not very friendly, but they were quick in getting me into my room. It was convenient to my location.”

Jan 2, 2007 by Debbie from Spartanburg, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[5]

• Nothing.
• Nasty, dirty, room.

“This hotel was near downtown, but we had a nasty filthy room the sheets was dirty and the bathroom was nasty. The toilet and the tub was awful and rim the tub was brown. The front desk did give us some clean sheets but they did not offer to clean the room. This was a very poor stay and I am tempted to demand my money back. Very disappointed in this property. I hope that you will think twice about putting people in this motel.”

Jul 7, 2006 by Karmen from Lake Charles, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[8]

• Enjoyed the mini kitchen with all it's amenities available.
• Unreliable WiFi Internet connection (Had to contact Front Desk several times due to lack of access)

“This was a nice place to stay for the rate that I was given, but I would not pay the full/regular price. Front desk was not helpful with directions around the city. Rapport was poor when troubleshooting Internet downtimes. Had to retrieve your own linens and towels.”

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Amenities at Extended Stay America Memphis Sycamore, Memphis

AM/FM Alarm Clock Coffee Maker in Room Free Local Telephone Calls Handicapped Rooms/Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Safe Deposit Box Television with Cable

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