Doubletree Hotel Memphis [Memphis, TN]- Hotel Reviews - MyTravelGuide.com


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Doubletree Hotel Memphis 3-star

5069 Sanderlin Avenue, Memphis, TN

Formerly the Hilton East Memphis, the Doubletree Hotel Memphis is situated in the Clark Tower complex with lavishly landscaped grounds and acres of lighted parking.[more]

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User Reviews for Doubletree Hotel Memphis, Memphis

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 1318 user ratings

Sep 13, 2009 by Glenda from Blairsville,GA
Overall Rating: 8 Overall user rating

  • It was extremely convenient to Downtown & our family.
  • The parking lot was roped off & not enough space.

“The hotel was in a great location for visiting family and downtown Memphis. It was convenient to other shopping/restaurants. Our shampoo bottle was used. We had to park in the outer section of the parking lot when there were spaces available at the back, but roped off. Part of the hotel was under construction. The staff was friendly and helpful. There was a large family reunion group there with kids running up and down the hall, but we would stay there again.”

Sep 1, 2009 by Neal from Clarksville,TN
Overall Rating: 3 Overall user rating

  • Excellent accomodations for the price.
  • My vehicle had an attempted break in.

“Excellet hotel, fiendly staff and manager.”

Aug 29, 2009 by Ann from Daleville,AL
Overall Rating: 10 Overall user rating

  • It appeared to be new and was extremely clean, the smell of the cookies permeated the air.
  • No comment.

“My daughter and I had a great time here. My 14 year old commented on how friendly all the staff were. It was very clean and safe. The bed was very comfortable with soft, smooth linens. We loved it.”

Aug 27, 2009 by Monica from Lexington,TN
Overall Rating: 10 Overall user rating

  • It was in the nicest, cleanest location in memphis.

“Check-in was great. They give you their famous cookies. It was great.”

Aug 14, 2009 by Jennifer from Memphis,TN
Overall Rating: 4 Overall user rating

  • Location
  • Dirty

“The fridge was dirty on the inside, two light sockets didn't work, the a/c leaked, lamp wouldn't work, smelled musty, a/c knob was broken off so you couldn't adjust it.”

Jun 19, 2009 by Joe from Shawnee Mission,KS
Overall Rating: 9 Overall user rating

  • Room was nicely decorated and clean. A+
  • Some things appeared to be run down.

“This hotel is under renovation. My room was very clean and comfortable. It was decorated very nicely. I was very pleased with my stay.”

May 12, 2009 by Debbie from Bentonville,AR
Overall Rating: 7 Overall user rating

  • Great and safe location.
  • The ceiling in the bathroom appeared to have mold on it.

“I can't complain about the hotel. Safe and relatively clean hotel room. The hotel was going through a remodel, and some parts of the building obviously needed it. Overall, it was a good experience.”

May 1, 2009 by Mary from Cassville,MO
Overall Rating: 10 Overall user rating

  • Friendly and helpful staff with clean rooms and free WiFi and cookies.

“Very enjoyable experience and very helpful friendly staff. Easy to access to most of places.”

Apr 18, 2009 by Lauren from Ridgeland,MS
Overall Rating: 1 Overall user rating

  • Denis ha at the front desk.
  • The entire staff and security other than Denis ha and the service we reserved at the restaurant was very unacceptable.

“Never judge people by their looks, you never know who they are. Thats my advice. The customer is always right!”

Apr 15, 2009 by Nina from Cherokee Village,AR
Overall Rating: 9 Overall user rating

  • Impressed with staff and overall quality of hotel.
  • No hot tub - Queen beds would have been better than doubles.

“Excellent staff, pleasing amenities, comfortable and inviting.”

Apr 2, 2009 by Greg from Oklahoma City,OK
Overall Rating: 9 Overall user rating

  • The best 3 star hotel I have seen.
  • Hard to find, and the parking lot not close to the entrance.

“Impressive for a 3 star from staff to coffee to toiletries. Quiet and comfortable.”

Mar 30, 2009 by Doug from Pensacola,FL
Overall user rating

  • The bed was comfortable.

“ The walls were too thin - people in the halls and adjacent rooms waking me up throughout the night! ”

Mar 18, 2009 by Brad from Franklin,TN
Overall Rating: 9 Overall user rating

  • Great staff, very helpful.
  • The parking lot was hard to get into.

“Very clean and friendly.”

Mar 16, 2009 by Thomas from Conyers,GA
Overall Rating: 6 Overall user rating

  • Excellent for price.
  • Pool out of order.

“The location of the hotel was in great proximity to several restaurants, theatre, and a Whole Foods Market. It was also located in great neighborhood.”

Mar 12, 2009 by Hal from Nashville,TN
Overall Rating: 8 Overall user rating

  • Convenient location as well as great free breakfast on the concierge level.
  • The construction on the pool area and no way to access the fitness center.

“The hotel was incredible. They suite which was spacious and clean. The bed was comfortable and the access was easy.”

Feb 4, 2009 by Sophia from Memphis,TN
Overall Rating: 7 Overall user rating

“I also decided to try room service. The kitchen staff and server staff provided excellent customer service, but the food was served on dirty plates. The wallpaper in the room was worn and peeling at the seams. Paint was chipped in other areas and at the entrance of the hotel room. The management company needs obviously needs to do some renovations.”

Jan 23, 2009 by Trisha from Broken Arrow,OK
Overall Rating: 8 Overall user rating

  • Great location, nice clean rooms, comfortable bed.
  • No cookies on check in.

“Great location, nice clean rooms, comfortable bed, no cookies on check in.”

Dec 29, 2008 by Michelle from Sterrett,AL
Overall Rating: 9 Overall user rating

  • The bed was so very comfortable and they had warm cookies.
  • The housekeeping staff starting knocking on the door early in the morning asking what time we were checking out.

“I loved the hotel and will stay there everytime i travel to Memphis. The staff as friendly I loved the warm cookies.”

Nov 30, 2008 by Richard from Oakville,Canada
Overall Rating: 8 Overall user rating

  • The staff was friendly and helpful.
  • The shower area needs to be renovated.

“A good hotel, the room was good but the bathroom needs some work.”

Nov 30, 2008 by Mark from Alcoa,TN
Overall Rating: 8 Overall user rating

  • Great comfortable rooms, restaurant was fabulous.
  • I could not access WiFi in our room.

“This was above our expectations for the price. I could not get on line even with talking to help line and using a bridge supplied from the front desk. We had an end room and the connectivity for WiFi was not conecting even tough it said I was on line.”

Amenities at Doubletree Hotel Memphis, Memphis

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Casino
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fishing
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
Hotel Representatives:

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