Doubletree Hotel Memphis [Memphis, TN]- Hotel Reviews - MyTravelGuide.com


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Doubletree Hotel Memphis 3-star

5069 Sanderlin Avenue, Memphis, TN

Formerly the Hilton East Memphis, the Doubletree Hotel Memphis is situated in the Clark Tower complex with lavishly landscaped grounds and acres of lighted parking.[more]

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User Reviews for Doubletree Hotel Memphis, Memphis

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 1338 user ratings

Jan 21, 2010 by Pamela from Newbern,TN
Overall Rating: 9 Overall user rating

  • Beautiful, clean, location, great staff, great cookies, comfortable and refreshing.
  • nothing.

“My husband and I really enjoyed this hotel, it was great. We were getting away for our anniversary and it was just perfect, I cannot wait to go again.”

Jan 11, 2010 by Alden from Dallas,TX
Overall Rating: 9 Overall user rating

  • I did not have any issues at all.

“The Doubletree was pretty much perfect. Rooms were cheap and clean, and it's located in a nice area.”

Dec 17, 2009 by Kelly from Nashville,TN
Overall Rating: 4 Overall user rating

  • I thought the bed was comfortable and liked the pillow selection.
  • Room was dirty; wallpaper peeling badly; needs renovation.

“This hotel is in need of a renovation. Our room was quite dingy and the wallpaper was split about 3 feet long and was peeling down the main wall of the room. Needs a definite update.”

Dec 3, 2009 by Roger from Dubuque,IA
Overall Rating: 9 Overall user rating

  • Clean, comfortable accommodations, plus a very friendly and efficient staff.
  • No hot tub in pool area.

“Comfortable accommodations, very friendly and efficient staff. Very nice exercise facility and equipments.”

Dec 3, 2009 by Rita from Lancaster,PA
Overall Rating: 8 Overall user rating

  • Lobby area, comfort of bed.
  • Room rug had numerous stains on it, room pretty dark.

“3 -1/2 star hotel bed was comfortable but the rug condition in the room was a 2 star level based upon multiple stains on rug. Lobby area was was well lit.”

Nov 25, 2009 by Popoola from Columbia,SC
Overall Rating: 7 Overall user rating

  • Employee friendly.
  • Some interior wall covering were not professionally done.

“Stylish old building, but well updated and maintained with beautiful decorations.”

Sep 13, 2009 by Glenda from Blairsville,GA
Overall Rating: 8 Overall user rating

  • It was extremely convenient to Downtown & our family.
  • The parking lot was roped off & not enough space.

“The hotel was in a great location for visiting family and downtown Memphis. It was convenient to other shopping/restaurants. Our shampoo bottle was used. We had to park in the outer section of the parking lot when there were spaces available at the back, but roped off. Part of the hotel was under construction. The staff was friendly and helpful. There was a large family reunion group there with kids running up and down the hall, but we would stay there again.”

Sep 10, 2009 by WM from Panacea,FL
Overall Rating: 7 Overall user rating

  • Price and location.
  • Kind of run down.

“They are upgrading the hallways, but the rooms really need a lift. Carpet burnt, handle to bath tub broken, drains are draining slowly, and curiously no heavy shades to darken the windows. Only a light gauzy material was used for window covering, so if you are wanting to sleep late or are modest, this isn't the place for you.”

Sep 1, 2009 by Neal from Clarksville,TN
Overall Rating: 3 Overall user rating

  • Excellent accomodations for the price.
  • My vehicle had an attempted break in.

“Excellet hotel, fiendly staff and manager.”

Aug 29, 2009 by Ann from Daleville,AL
Overall Rating: 10 Overall user rating

  • It appeared to be new and was extremely clean, the smell of the cookies permeated the air.
  • No comment.

“My daughter and I had a great time here. My 14 year old commented on how friendly all the staff were. It was very clean and safe. The bed was very comfortable with soft, smooth linens. We loved it.”

Aug 27, 2009 by Monica from Lexington,TN
Overall Rating: 10 Overall user rating

  • It was in the nicest, cleanest location in memphis.

“Check-in was great. They give you their famous cookies. It was great.”

Aug 14, 2009 by Jennifer from Memphis,TN
Overall Rating: 4 Overall user rating

  • Location
  • Dirty

“The fridge was dirty on the inside, two light sockets didn't work, the a/c leaked, lamp wouldn't work, smelled musty, a/c knob was broken off so you couldn't adjust it.”

Jun 19, 2009 by Joe from Shawnee Mission,KS
Overall Rating: 9 Overall user rating

  • Room was nicely decorated and clean. A+
  • Some things appeared to be run down.

“This hotel is under renovation. My room was very clean and comfortable. It was decorated very nicely. I was very pleased with my stay.”

May 12, 2009 by Debbie from Bentonville,AR
Overall Rating: 7 Overall user rating

  • Great and safe location.
  • The ceiling in the bathroom appeared to have mold on it.

“I can't complain about the hotel. Safe and relatively clean hotel room. The hotel was going through a remodel, and some parts of the building obviously needed it. Overall, it was a good experience.”

May 1, 2009 by Mary from Cassville,MO
Overall Rating: 10 Overall user rating

  • Friendly and helpful staff with clean rooms and free WiFi and cookies.

“Very enjoyable experience and very helpful friendly staff. Easy to access to most of places.”

Apr 18, 2009 by Lauren from Ridgeland,MS
Overall Rating: 1 Overall user rating

  • Denis ha at the front desk.
  • The entire staff and security other than Denis ha and the service we reserved at the restaurant was very unacceptable.

“Never judge people by their looks, you never know who they are. Thats my advice. The customer is always right!”

Apr 15, 2009 by Nina from Cherokee Village,AR
Overall Rating: 9 Overall user rating

  • Impressed with staff and overall quality of hotel.
  • No hot tub - Queen beds would have been better than doubles.

“Excellent staff, pleasing amenities, comfortable and inviting.”

Apr 2, 2009 by Greg from Oklahoma City,OK
Overall Rating: 9 Overall user rating

  • The best 3 star hotel I have seen.
  • Hard to find, and the parking lot not close to the entrance.

“Impressive for a 3 star from staff to coffee to toiletries. Quiet and comfortable.”

Mar 30, 2009 by Doug from Pensacola,FL
Overall user rating

  • The bed was comfortable.

“ The walls were too thin - people in the halls and adjacent rooms waking me up throughout the night! ”

Mar 18, 2009 by Brad from Franklin,TN
Overall Rating: 9 Overall user rating

  • Great staff, very helpful.
  • The parking lot was hard to get into.

“Very clean and friendly.”

Amenities at Doubletree Hotel Memphis, Memphis

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Casino
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fishing
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
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