Holiday Inn Select Memphis-Downtown (Beale St.)

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User Reviews for Holiday Inn Select Memphis-Downtown (Beale St.), Memphis

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Dec 14, 2009 by George from Morgan City,LA
Overall Rating: 9

• Very comfortable and convenient.
• There was no refrigerator in the room.

“I would stay at this hotel again.”

Jul 13, 2009 by Roger from Spartanburg,SC
Overall Rating: 10

• Stuff was broken they fixed immediatly
• no parking

“The staff were the best that I have ever encountered and they made sure that our EVERY
need was attended. The room was GREAT a little crowded but we had a view of the peabody and could hear all of the music and celebration going on it was great!”

Sep 21, 2008 by paul
Overall Rating: 6

• Close to entertainment.
• Drop down ceilings in the bathroom - needs updating.

“Nice location but not a place I would recommend other than to sleep. Very dated.”

Aug 30, 2008 by Vincent from Humberston GB
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location of the hotel was a bonus. The hotel manager was extremely courteous and helpful as were the other members of the staff.

“The hotel is in an excellent location for those who wish to explore the downtown locations of Memphis. We found the hotel staff was very helpful especially the hotel manager who took time to chat with us.”

May 22, 2008 by Jackie from Lebanon, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very convenient to Beale Street.
• Room above street. Very noisy.

“Nice room, bathroom small, staff very friendly.”

May 13, 2008 by Steven from Herrin, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The downtown location was great!
• Elevators were a little scary; had to pay to park there.

“Overall, this hotel was good. The elevators seemed a little old, and nobody touched the pool while we were there. They also charged $10 a day to park at the hotel.”

Apr 13, 2008 by Christy from Hiram, GA
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[9]

• The location is great!
• We did not have any hot water, hotel was sold-out and night manager was very rude! Checked out!

“We were suppose to stay two nights in this hotel. I will say the day shift personnel for this hotel was very polite and very helpful as we were traveling with sick children. However as the evening rolled around we did not have any hot water in our room. The hotel was sold out ( I do believe because we were not even given the opportunity to shower in another room) They came up 3 time and were unable to fix the problem and we were told it could not be fixed till after our stay. The Manager was extremely rude and went so far as to talk about my husband and myself after we chose to check out of the hotel at 12:30 AM. Little did he know that our teenage children were standing a few feet away and heard every word he said.”

Apr 8, 2008 by Angela from Ridgeland, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location near Beale Street and restaurants.
• Did not have adequate parking.

“The hotel was very nice with clean rooms. I stayed in a smoking room, and was happily surprised at the clean smell. The only way you could really tell that it was smoking was the ashtrays. The bed was very large and comfortable. The bathroom was fairly small but it was clean. Overall great. A clean room, fabulous location. What more can you ask for?”

Mar 5, 2008 by Christian from Columbus, MS
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[10]

• Location.
• Parking.

“Great location, good room. Girl at desk had an attitude that's just one person though, no big deal. Liked the room a lot, though a little on the small side had an excellent view from 8th floor. I would recommend to anybody as an alternative to the Peabody, which is personally out of my price range. The good news is walk ten yards directly across the street and you are in the Peabody.”

Feb 27, 2008 by Jessica from Atlanta, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[9]

• The location was perfect - close to Beale street and everything downtown has to offer.
• When we arrived early, the woman at the check-in counter was very rude. The bathroom was not cleaned properly and the bed was in poor condition.

“Not recommended if you're looking for an upscale, modern hotel. Not a good value for the price. Rooms need to be refurbished. Elevators and hallways in poor condition. It is in a great location and OK if you just want somewhere to stay but not for a nice getaway. The Peabody across the street is beautiful - stop in and have a drink in their lobby.”

Sep 8, 2007 by Andrea from Cape Girardeau, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location.
• The Hotel bar was understaffed, no newspapers.

“This hotel is located close to many attractions of the Memphis. The staff is friendly and helpful.”

Jun 27, 2007 by Janette from Monticello, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Location of the air condition duct. it was to much or not enough.

“Great location. Rooms were very clean. Staff was friendly and helpful.”

Mar 21, 2007 by Greg from Trenton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent location.
• No indoor pool.

“Great location for downtown Memphis.”

Jan 30, 2007 by Mike from Mohnton, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very helpful and pleasant.
• It is a little further than other hotels from the convention center (my destination).

“I stayed at this hotel for 2 nights while attending a convention at the Memphis cook convention center. It was a little further than other hotels (just under a mile) but there is a convenient trolley that takes you right to the convention center for $1. The hotel staff was very helpful and pleasant, and the room was very nice--fairly spacious (though the bathroom was a bit small), clean, and nicely appointed. There are several nice, affordable restaurants and bars within walking distance. I definitely recommend staying at this hotel.”

Nov 8, 2006 by Donna
Overall Rating: 9

• The Bed and linen was wonderful!!
• The lobby could use some Pzaaz.

“An excellant expierence, especially the ladies at the desk who went out of their way to be helpful.”

Oct 20, 2006 by Julie from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very close to my son's home.
• Waiting so long for the garage elevators.

“Above average.”

Jul 17, 2006 by Gary from Bowling Green, KY
Overall Rating: 9
Cleanliness:[6] • Staff:[6] • Location:[10]

• Location was excellent, good parking.
• Elevator to parking garage very slow.

“Located in the heart of Memphis, convenient to Beale Street. Sign that a extreme makeover is starting, didn't really see a lot of construction. I would stay there again even with construction.”

Jul 3, 2006 by Patrick from Edina, MN
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Location was perfect, great food and attractions.
• Dirty, old. and unsafe. I feared my laptop would be stolen when I left room.

“A throwback hotel. It looks like there hasn't been a renovation. The service elevator required to reach parking levels is excruciatingly slow, but that was good because it's probably more dangerous than slow. Front desk service is nice and very southern genteel, but it takes a long time to get anyone to help you. Holiday Inn needs to take their name off the hotel.”

Jun 6, 2006 by Sue from Hueytown, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Close to area's of interest and have stayed there before.
• The service elevator was not working.

“Close to area's of interest with a friendly, helpful and courteous staff.”

Jun 1, 2006 by George from Mckinney, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[8]

• Swimming pool
• Service.

“The hotel was older but I expected it to be in better condition since it is in downtown. It was not falling apart but there were a number of little issues. I expected a little more for $200.00 per night. And for that price I definitely expected better service.”

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Amenities at Holiday Inn Select Memphis-Downtown (Beale St.), Memphis

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub CD Player City Center Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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