Springhill Suites Memphis Downtown

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Jan 8, 2010 by Tracy from Memphis,TN
Overall Rating: 9

• The hotel had a great views in a great location and close to Beale st.
• Hotel ran out of parking and so the valet fee was added.

“Beautiful perfect location and friendly staff.”

Dec 28, 2009 by Sally from Indianapolis,IN
Overall Rating: 7

• Convenient location, good internet connectivity.
• Needed some general maintenance attention.

“Conveniently located in downtown, short driving distance to Beale Street area; moderate level of accommodations.”

Oct 15, 2009 by Rex from Buna,TX
Overall Rating: 10

• Nearby attractions, easy access to trolley, and a convenient free breakfast.
• I did not find a TV channel guide.

“Very pleased, met our expectations. Room was clean, and quiet.”

Jul 8, 2008 by Adam from Monticello, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• AC was not working very well.

“Great location, trolley right at back door. Other than AC was not cooling well, not a bad hotel. Would be more than happy to stay again.”

Jun 15, 2008 by Rachel from Blaine, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was very close to all the Downtown Memphis attractions and very clean.
• The valet service was very slow and we did not use them again.

“The hotel was very clean and classy. The hot breakfast was wonderful and fresh. The rooms were very spacious and felt luxurious. The pillows and beds were better than my own at home. The staff was very friendly and accommodating. I will definitely stay there again.”

May 8, 2008 by Patricia from Eldorado, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Apples in lobby, hot breakfast, two TVs.
• Slow elevator, no door on sink area, closet was inconvenient.

“The area where you pull up to check in is quite small, valet was very slow, the room was over priced and small, we loved the pillows, the personnel were friendly and helpful, everything was clean, but there was no door on the sink area where you brush your teeth, the closet was tiny but all in all ok, the toilet area did have a door and it was clean, it was expensive for such a small room, we will stay somewhere different next time.”

Apr 6, 2008 by Carrie from Brunswick, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Trolley access, free breakfast.
• Hard to find entrance to hotel using GPS.

“This hotel suited our needs perfectly. We chose to self-park rather than valet ($10/night vs. $18 I think). It was hard to find the entrance to the hotel using GPS since the entrance is not the street address. The trolley access could not be easier. This hotel was not too far walking distance from Beale Street. (It's a few blocks though, so if you don't like to walk or can't, it might be far for you.).”

Apr 2, 2008 by David from Gary, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great staff, great location.
• Parking.

“From the hotel, you can catch a trolley out in front and go almost anywhere; you don't have to drive. Beale Street, Sun Studio, Mud Island, Gibson Guitar, Civil Rights Hall of Fame, all from the trolley. You have to drive to Graceland and Stax Records. This hotel is wonderful.”

Mar 27, 2008 by Dayna
Overall Rating: 9

• The breakfast was AWESOME!

“This hotel was perfect for our stay in Memphis. The location is great - easy access to the highway and within walking distance of Beale Street, but away from the crowds and noise. The room was spacious and clean and bright. The staff was very friendly and the breakfast exceeded any expectation we had - Who has a waffle bar on a complimentary breakfast? and oatmeal, and eggs and sausage? It was great!”

Mar 24, 2008 by Leila from Brookhaven, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were wonderful!
• Hard to locate.

“I loved this hotel! The hotel's staff was very friendly. The complimentary breakfast was amazing. The view was great. The only complaint I have is that it was hard to locate because the address says 21 N Main St, and that was a trolleys only section! There was no large sign at the top of the building, which would have made it much easier to locate. But other than that, I would recommend this hotel to everyone I know!”

Mar 22, 2008 by John from Baton Rouge, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wonderful accommodations, breakfast and location.
• Nothing about the hotel, don't trust Google/Yahoo maps for directions.

“The location of the hotel was fantastic. Located ON Main St. and 5 blocks from Beale Street, the friendly staff, comfortable and clean accommodations and excellent breakfast make this hotel a must stay for anyone visiting downtown Memphis.”

Mar 13, 2008 by Ryan from Island Lake, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location and cleanliness of Room.
• Burned cookie smell in lobby.

“Great mid level hotel that fits the needs of both business and leisure travelers with a great location in downtown Memphis.”

Mar 6, 2008 by Emily from Dallas, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• The location was within walking distance of many restaurants and shops.
• The curtains do not close all the way. The staff was not very helpful.

“Our overall experience was positive, but there were some minor issues. The location was ideal and the room was large and comfortable. The free breakfast offered a lot of variety and was really good. However, there were no rooms ready at check-in time, and we had to wait over 30 minutes for one to be cleaned. The front desk did not seem concerned about the mistake and the cleaning staff was apparently in no hurry to make up for it. The curtains do not close entirely- there is a 3 foot wide opening in the middle of the window that can only be covered by a sheer layer. It did not feel very private, since people in other buildings could likely see in. The sunlight was incredibly bright in the morning and there was no way to block it out.”

Feb 13, 2008 by Sandy from Rochelle, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful location, great room, good breakfast.
• I would like to have had more kinds of fruit on the complimentary breakfast.

“This is the second time we have stayed at this hotel and have recommended it to several people because of its wonderful location, great rooms with refrigerator and microwave, and cleanliness.”

Feb 6, 2008 by Mike from West Memphis, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• I loved the open space of the suite and the full length mirror.
• I lucked up on the room that had a toilet malfunction. The handle kept getting jammed. Other than that the room was great.

“This hotel has a great downtown location. It's right in front of the trolley station and Court Square Park. The staff was great! I was checking-in during a shift change. And since parking is very limited there, one of the front desk associates told me to follow her outside so I could get her good parking spot. That small bit of extra help made all the difference in my stay.”

Feb 6, 2008 by Angelia from Tallassee, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to Beale St/ room size/ staff.
• Could always be a little cheaper $65.

“I liked the hotel and I will be back.”

Jan 24, 2008 by Mike from Huntsville, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Staff was informative and helpful.
• Good location to parks.

“We enjoyed our visit but parking was inconvenient and no valet. We arent used to that.”

Dec 10, 2007 by Nancy from Mayfield, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff wee excellent very friendly and professional even though they were busy when I arrived.
• I had some difficulty with internet directions after I exited I-40 locating Jefferson street. Minor confusion.

“Excellent location for visiting Downtown Memphis. Great breakfast and relaxing room. Great value!”

Nov 21, 2007 by Jon H. from St.Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, friendly staff.
• Nothing.

“Very clean and in the heart of Downtown. Easy access to highways. The staff was very helpful in all aspects.”

Nov 21, 2007 by Karla B. from Atoka, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk staff was extremely friendly and courteous.
• Room faced trolley tracks very noisy when trolley was running.

“Excellent location, friendly staff, wonderful comfy cozy rooms. Loved the entire set up of the room.”

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Amenities at Springhill Suites Memphis Downtown, Memphis

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center CD Player Car Rental Desk City Center Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine

In Room Movies Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Refrigerator Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Valet Parking Vending Machines Wake-up Service Wet Bar

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