Bourbon Orleans-A Wyndham Historic Hotel

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User Reviews for Bourbon Orleans-A Wyndham Historic Hotel, New Orleans

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Jun 2, 2009 by Debbie from Bowling Green, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was ideal and the price was good.
• The only thing I can think of is if the shower head were higher.

“This is a beautiful hotel in an ideal location for visitors to the French Quarter. Situated in the block between Bourbon street and St. Louis Cathedral, you are a 5 minute walk or less from Jackson Square, the cathedral, Cafe DuMonde, the river, Pat O'Brians and more. A 10-15 minute walk up Bourbon Street to Canal and you can catch the $1.25 streetcar to the Garden District or Uptown. The lobby and pool areas are beautiful and our room was clean, nicely furnished, and comfortable. Concierge and bell staff was helpful and prompt. The price on our king room for the last weekend in May was excellent compared to the rates for many other large cities. The location couldn't be better. We highly recommend and would stay again. The fold out map given with the key card was very helpful.”

Aug 14, 2008 by Denise from Washington, DC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location.
• Nothing worth mentioning.

“Great location, comfortable and as we expected.”

Jul 12, 2008 by Shirley from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• The beds and bedding are very luxurious.
• Concierge was never available.

“Very nice hotel in an excellent location.”

Jul 3, 2008 by Norwood from Anniston, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location is excellent and the pool was nice.
• No complaints.

“Very happy with the service, price, and location.”

Jul 2, 2008 by Leslie from Crestview, FL
Overall Rating: 8
Cleanliness:[6] • Staff:[6] • Location:[9]

• Location.
• The size of the room (small); expensive parking.

“This was a great location (the middle of the French Quarter). The room was very small and we could hear the people in the hallway very loudly from inside our room. The staff was nice and the room was clean. Valet was a little expensive for the area ($30 a day) but they were prompt in getting our car for us. The hotel restaurant was good and the bar was ok also. We would stay here again.”

Jun 5, 2008 by Anne from Greenville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect location in the French Quarter. Spacious rooms, friendly staff. Loved it. Would stay again.
• The restaurant was just ok, but there are plenty of other places in the quarter to eat.

“I loved this hotel. It was the perfect location to Boubon Street and very close to Jackson Square and the French Market. Most interesting were the stories of a ghost that lives in the lobby. (We went on a ghost tour which I suggest to do) The restaurant was just ok but then there are so many places close by to eat. I loved the valet clerk who looked like Matt Damon.”

May 22, 2008 by Neal from Marietta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location, location, location-taxi (5:30 am) was waiting-internet available w/o additional cost.
• Over anxious bellman grabs luggage (we pull our own-expensive jewelry inside)-delay bringing to room-had to retrieve.

“Price was right ultimately-would (conditionally) stay there again-maintenance needed on commode tank mechanism (very loud squeal when flushing)-location (if staying in the Quarter) is very good-reports of extremely loud boisterous young groups evening before (luckily we stayed there Sunday night only).”

Apr 15, 2008 by Mitch from New Iberia, LA
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[9]

• Location.
• Check-in and manager did not reply to check in issue.

“The hotel is nice.”

Jan 9, 2008 by Jane from Fort Walton Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The location was perfect.
• My cell phone was stolen from car either by the valet or someone at the hotel.

“Everything about the hotel was great. Perfect location to many attractions/restaurants. Did not have to use our car while we were there for the weekend. Very friendly staff and beautiful hotel.”

Jan 3, 2008 by Alison from Atlanta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The public space was amazing and the convenience of location was great.
• The 6 floor was freezing in the hall way and the walk from the elevator was cold.

“Great overall experience, when we first got there the room was not prepared properly but the staff responded immediately and made things right. I would stay again without a second thought!”

Jan 1, 2008 by Xiaofang D. from Kingsport, TN
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[10]

• The location is best.
• They want your money.

“The location was best. The valet parking was expensive, when you ask them about a self parking (that is just 2 block away) they didn't want to tell you; they only provided one full/queen bed room.”

Jan 1, 2008 by Fiona from Columbia, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location, friendly staff.
• Thirty dollars a night for parking! Outrageous! We did not expect that at all!

“I liked the hotel - great location, great staff, pretty clean. Our bathroom was a little old fashioned and could have been updated - but overall - hotel was nice. However! - We got hit with a $30.00 a night parking fee (we stayed two nights) - which we thought was outrageous - especially since we had not been warned or told about it.”

Dec 31, 2007 by John from Lake Charles, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location was great.
• The sheets were stained.

“A great place. We had a problem with stained sheets but new ones were sent up as soon as we informed them of the problem. The location is ideal and cannot be beat. This hotel is an historic building and this must be taken into consideration, it has a lot of charm but don't expect a sleek high-rise.”

Dec 31, 2007 by Jodi from Ingram, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[9]

• The location.
• $30 to park; This was once nice hotel, but now shabby.

“Location in French Quarter was good. The tub had been re-glazed but was peeling. The bedspread was awful and the carpet old and ugly. The staff did nothing but act like we were a bother.”

Dec 31, 2007 by Jill from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location of the hotel was excellent as were the staff.
• There was nothing that I disliked about this hotel. It was incredible and I'd definitely stay there again.

“From the moment my husband and I arrived at the Bourbon Orleans we were treating wonderfully. The staff was kind, courteous and very professional. There was an exposed bricked on the wall in our bathroom that tore a hole in my shirt and scratched my shoulder. After reporting it to the security manager, she went above and beyond to replace my one-of-a-kind shirt and repair the bracket immediately. Our room was clean, spacious and had a beautiful view of the hotel's Courtyard. I'd highly recommend this hotel to others and look forward to staying with the Bourbon Orleans in the future!”

Dec 26, 2007 by Errick A. from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Only stayed one night but all in all excellent service and location.
• Elevator and stairs location we kept using the service elevator to get to our room.

“Loved everything about this hotel. Will defiantly use again. We only stayed one night but it was worth the money spent. Only dislike was the service elevator to our floor and the regular hotel elevator. They were both to far apart and to we have to use the service elevator to get to our room when we werent suppose to. Lucky us the hotel staff looked the other way to help us but I feel may be opening those up to everyone is possible.”

Dec 18, 2007 by Richard from Houma, LA
Overall Rating: 6
Cleanliness:[8] • Staff:[2] • Location:[8]

• Proximity to Downtown.
• Air conditioning did not work and could net no one to fix or move me.

“Clean and pleasant atmosphere with inattentive staff.”

Dec 18, 2007 by Stanle from Santa Clarita, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[7]

• Close to bourbon street.
• Tiny and run down. It is in the French quarter so that is expected.

“Great location for partying. Noisy at night. The staff is there entirely for the paycheck. Not really there to service you.”

Dec 18, 2007 by Jim from Newport, RI
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful lobby, friendly and helpful staff.
• Terrible room, tiny, dark, not even room for a chair.

“This would be a wonderful hotel if you get a nice room. We liked everything about it except the ridiculous size of the room and the lack of Natural light. The room was a lock off for a suite, so it did not even have a chair to sit in. Window faced a concrete wall six feet away, so very little light came in. We had to use the lights to see even in the middle of the day. Not my idea of a luxury hotel.”

Dec 13, 2007 by Lisa from Jacksonville, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice view, good location, friendly staff.
• Room was very small, toilet ran, valet parking $30/night.

“The hotel amenities were very nice, the location was great and our view was lovely. However, our room was very small and valet parking was $30/night. Also, the walk from the elevator to the room was extremely far.”

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Amenities at Bourbon Orleans-A Wyndham Historic Hotel, New Orleans

AM/FM Alarm Clock Coffee Maker in Room Free Newspaper Hairdryers Available

Mini Bar Modem Lines in Room Television with Cable