Doubletree Hotel New Orleans [New Orleans, LA]- Hotel Reviews - MyTravelGuide.com


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Doubletree Hotel New Orleans 3-star

300 Canal Street, New Orleans, LA

In the heart of the New Orleans excitement, stands the Doubletree Hotel New Orleans: Located on Canal Street, overlooking the Mississippi River and the city's major business and entertainment districts.[more]

  • Amenity Highlights — Casino, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.0 [rate it]
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User Reviews for Doubletree Hotel New Orleans, New Orleans

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[9.0]
Based on 306 user ratings

Oct 10, 2009 by Amanda from Texas City,TX
Overall Rating: 5 Overall user rating

  • Manager came up when asked to quiet neighbor.
  • Loud Doors, Too Small Bathroom, and loud service elevator.

“The bathrooms truly need an upgrade, room was fairly small, housekeeping came in even when sign was displayed Do not disturb. I will not stay here again due to the room conditions and the loudness echoed through the hallway. There are plenty of hotels in the area to try and I will next time I go there.”

Jul 27, 2009 by Alonzo from Pineville,LA
Overall Rating: 10 Overall user rating

  • Location.
  • $35.00 a day for parking.

“Located in the area we like to visit.”

May 6, 2009 by Eric from Newport Beach,CA
Overall Rating: 8 Overall user rating

  • Very nice location in downtown.
  • No Sound proofing. Sounded like people were coming in the room at the night.

“This is an older hotel with a modest renovations. Rooms were nice and tasteful but absolutely no sound proofing. When the room next door would open and close their door, it sounded like they were coming into our room. Scared us a couple of times in the middle of the night.”

Apr 9, 2009 by Bill from Brandon,MS
Overall Rating: 7 Overall user rating

  • Perfect location in Downtown New Orleans.
  • Small rooms and random housekeeping times.

“The room was tiny with an old TV that didn't work very well. The staff was friendly, helpful and that was the best part of this hotel.”

Apr 2, 2009 by Len from Destin,FL
Overall Rating: 5 Overall user rating

  • Location was good, and people great.
  • I had three rooms all were poorly cleaned and on a daily bases poorly done.

“House keeping needs to be replaced and started all over again.”

Mar 2, 2009 by Laurel from Shreveport,LA
Overall Rating: 7 Overall user rating

  • The check in and out process was very easy.
  • The rooms were very noisy.

“The rooms were nice and the check in and out process was so easy I loved that. Location was perfect. The only thing I did not like was the doors were so loud that it sounded like someone was coming in our room every time door open.”

Feb 28, 2009 by Betty from Gulfport,MS
Overall Rating: 9 Overall user rating

  • Convenient, excellent location.
  • Parking was expensive; doors closings were very loud.

“Excellent location for easy access to French Quarter, Canal Street, Harrah's Casino, MS River Ferry Ride, Streetcars.”

Feb 20, 2009 by Ann from Watkinsville,GA
Overall Rating: 10 Overall user rating

  • Great location, within walking distance of the convention center.
  • Did not use the parking - thought $35/day was ridiculous.

“ Beautiful, great location, close to everything, just felt they were gouging on the parking fee. ”

Jan 7, 2009 by Jacob from Minneapolis,MN
Overall Rating: 1 Overall user rating

  • Location was great, rooms were fairly nice.
  • The staff was horrible.

“They charged $40 a day for valet parking even though I parked my car elsewhere. I got a different story from their horribly rude staff every day, I went down to the lobby to wait in their long lines to talk to them.”

Dec 14, 2008 by Stacie from Glendale,AZ
Overall Rating: 10 Overall user rating

  • It was close to downtown, New Orleans.
  • The room was very small, we though it was a lot bigger.

“The hotel was nice but it had a small room. The hotel was very nice on the outside and inside. The staff was very nice and helpful.”

Oct 30, 2008 by Pablo
Overall Rating: 8 Overall user rating

  • Updated furniture in room; good stuff in room.
  • Initially, they gave us a small smoking room that smelled like smoke. The room had one small bed even though we wanted a double. It was rectified.

“My wife was very impressed with the updated furniture and other amenities in the room. The staff was friendly and responsive to our needs. Good location, near the French Quarter.”

Aug 21, 2008 by Marla from Brownstown, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I loved it.
  • It was very nice.

“Very nice, clean and friendly. Close to all types on entertainment, great hotel.”

Jul 3, 2008 by Cheri from Lake Charles, LA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Location is great.
  • The staff kept getting our name wrong and this caused our debit card to be declined.

“Nice, but the room was very small. Great central location.”

Jun 27, 2008 by Robin from Atlanta, GA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[8]

  • The hotel was very clean. Everyday the housekeeper did an excellent jog keep the room clean.
  • Front desk not overly friendly.

“The tone of voice and facial expression exhibited displeasure when ask to a task.”

May 26, 2008 by Richard from Covington, GA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The location was perfect and everything was clean.
  • Parking was too expensive.

“I'd stay at the doubletree again if I took another trip to new Orleans. The area was safe; the staff was friendly, the rooms were clean, and the location of the hotel was perfect.”

May 24, 2008 by Anastacia from Biloxi, MS
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[9]

  • It was centrally located.
  • It was filthy and I was embarrassed.

“I thought the hotel was not worth the money I spent even at half off. It was dirty, and like I said housekeeping walked in on me and my husband while we were getting dressed. They didn't knock and when I told the front desk I was not even offered an apology.”

May 22, 2008 by Angela from Shreveport, LA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Extremely comfortable bed.
  • Lousy food for the money at buffet.

“Comfortable rooms and within walking distance of the French Quarter. I will stay here again on my next trip.”

May 20, 2008 by Kathy from Mandeville, LA
Overall Rating: 3 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[6]

  • Location.
  • Smallest room ever. Couldnt get in bathroom, toilet sounded like it was going to blow up.

“Not good. Room for little people. Couldn't get in bathroom unless you scooted around the door. Toilet sounded like it was going to blow up.”

May 15, 2008 by Charles from Happy, KY
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Location:[8]

  • Location cleanliness.
  • Some staff rude and unhelpful.

“Overall a very nice hotel. Convenient location within walking distance to many of the attractions. Parking is somewhat a problem unless using the valet service. The only problem with the room was the bathtub had no anti slip texture on the floor of the tub. Very slippery almost broke my neck and also I felt the valet service was overpriced.”

May 12, 2008 by Kyle from Pensacola, FL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • The location was fantastic.
  • They only offer valet parking at $35 per day.

“The hotel offered the amenities and service you would expect from a three star hotel. Great location just outside of the French Quarter and within walking distance to all of New Orleans greatest attractions, dining and shopping.”

Amenities at Doubletree Hotel New Orleans, New Orleans

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Casino
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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