Sheraton New Orleans Hotel [New Orleans, LA]- Hotel Reviews - MyTravelGuide.com


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Sheraton New Orleans Hotel 4-star

500 Canal Street, New Orleans, LA

The French capital of the New World, New Orleans exhibits the special charm of a unique, world-class destination.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Business Center, Restaurant
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton New Orleans Hotel, New Orleans

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 881 user ratings

Oct 29, 2009 by David from Cypress,TX
Overall Rating: 5 Overall user rating

  • Good location.
  • Very rude staff. We did not feel welcome here.

“We encountered three staff personnel and all were very rude. It was as if we were bothering them that we wanted to check into our room. The room, though, was nice and the location is great.”

Oct 16, 2009 by Fred from Pensacola,FL
Overall Rating: 9 Overall user rating

“Excellent staff, accommodations and locale. 4 stars for half price. Sweet.”

Oct 12, 2009 by Tracy from San Diego,CA
Overall Rating: 8 Overall user rating

  • Ambiance is good and staff is very friendly and helpful.
  • Not sure but my room was noisy (possibly elevator).

“Enjoyed my stay here and preferred over the intercontinental (though staff was excellent there too). I just found the Sheraton had a better layout.”

Oct 12, 2009 by Michael from Houston,TX
Overall Rating: 9 Overall user rating

  • It is close to Bourbon Street and the casino.
  • The AC did not get as cold as I wanted.

“Very nice.”

Oct 7, 2009 by Pam from Ocean Springs,MS
Overall Rating: 10 Overall user rating

“Excellent all the way around.”

Sep 18, 2009 by Anna from Atlanta, GA
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Central location, clean rooms, friendly service.
  • Charge for wireless/high speed internet access, expensive required valet.

“I stayed at this hotel because of a conference that was being held here. It was a clean hotel with good service. However, it is beyond comprehension to me why there is no complimentary wireless access or why it is so poor all throughout the hotel. What is more, valet parking is required and it's $30/day! If you're about the French Quarter (I'm not), it's in a pretty good location.”

Jul 24, 2009 by Heather from Richland,MS
Overall Rating: 10 Overall user rating

  • Very beautiful, friendly staff and
    enjoyed thoroughly.

“Very beautiful, friendly staff, literally 1 block from Bourbon Street; enjoyed thoroughly.”

Jul 13, 2009 by Sean from Monroe,LA
Overall Rating: 1 Overall user rating

  • The work out place.

“I tried to extend my stay and staff did by one night then I decided to extend again and they told me they had no rooms.”

0 of 1 people found this review helpful.

Jun 30, 2009 by John from Baton Rouge,LA
Overall Rating: 5 Overall user rating

  • Location.
  • Definitely not 4 star.

“Business class hotel.”

Jun 27, 2009 by Robert from Dallas,TX
Overall Rating: 5 Overall user rating

  • Nice location.
  • Seems like every time I did something, I had to tip someone. I couldn't even carry my own bags.

“Nice location and good facilities. However, the system is created the maximum number of tippable situations. Be aware.”

Jun 26, 2009 by Robert from Concord,CA
Overall Rating: 1 Overall user rating

  • It`s OK.
  • Charging me for something
    I did not use.

“Hotel was OK.”

0 of 1 people found this review helpful.

Jun 25, 2009 by Tonya from Brewton,AL
Overall Rating: 10 Overall user rating

  • The view from our room was amazing.

“Overall, the hotel was excellent. Our room was clean and the staff was friendly. The only thing I did not like was the location.”

Jun 24, 2009 by Jason from Ocean Springs,MS
Overall Rating: 9 Overall user rating

  • Location, room size, toiletries.
  • $30 to park.

“Typical downtown NOLA hotel. Way better than staying in the Quarter cruise its still an easy walk. The Quarter smells, dont get me wrong it's fun, but it smells.”

Jun 24, 2009 by Bill from Montgomery,AL
Overall Rating: 8 Overall user rating

  • Ambiance.
  • Noise under room doors.

“Great service, clean and nice hotel.”

Jun 21, 2009 by Barry Henry from Houston,TX
Overall Rating: 10 Overall user rating

  • Location and cleaniness
  • Late night menu for room service

“We enjoyed our stay and services were great. I would definitely recommend this hotel to friends and family.”

May 29, 2009 by Cara from Georgetown,TX
Overall Rating: 8 Overall user rating

  • The staff was very attentive.
  • The bathroom floor grout appeared dirty. There were dust bunnies on the bathroom door hinges.

“The staff was very attentive from the time we pulled in. We were informed upfront that the parking fee would be $30.00, but there are few choices in the downtown area and we had driven 8 hours to get there. Staff was helpful in directing us to restaurants that serve local cuisine.”

May 17, 2009 by MaryL from Frankenmuth,MI
Overall Rating: 10 Overall user rating

  • Liked the fragrant shampoo, conditioner, and lotion.
  • High price to pay to work out in the gymnasium.

“Very nice upscale hotel to stay in.”

May 4, 2009 by Kim from Boca Raton,FL
Overall Rating: 9 Overall user rating

  • Location.
  • Price of parking, price of room service, no free wireless internet.

“The hotel was downtown and in a perfect location. The only downside was no free internet.”

Apr 23, 2009 by David from Tulsa,OK
Overall Rating: 4 Overall user rating

  • Location.

“Furnishings and carpeting
were worn and dark.”

Apr 1, 2009 by Connie Pierce from New Orleans
Overall Rating: 3 Overall user rating
Cleanliness:[4] • Staff:[1] • Location:[6]

  • The only thing I enjoyed was the view.
  • Mold in the bathroom.

“I did not like the service a the hotel, my linen has stains on it, the bathroom had mold around the tub. No internet access, the valet parking $30 a day outrageous. I would not stay at this hotel ever again.”

Amenities at Sheraton New Orleans Hotel, New Orleans

  • 24 Hour Front Desk
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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