Sheraton New Orleans Hotel

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User Reviews for Sheraton New Orleans Hotel, New Orleans

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Jul 27, 2008 by Steve from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor of the room was very nice and comfortable.
• The fitness room needs updating.

“This is a very nice hotel. It was very clean and comfortable. It was a very busy place as it is a convention center. I am a frequent business traveler to New Orleans and this is one of my favorite hotels to stay at. I would definitely stay there again on my next trip. Only one complaint. I wish they would update their fitness room. Besides that, it is wonderful!”

Jul 3, 2008 by Yong from New Orleans, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Felt good during staying.
• Everything is ok.

“Thanks your recommending.”

Jul 2, 2008 by Linda from Pensacola, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Centrally located. Nice rooms and safe environment.
• Nothing negative to say about the hotel.

“The hotel was in a great location, easy to walk everywhere. I was with my daughter and grandson and we were on the 25th floor which had an awesome view.”

Jun 3, 2008 by Matt from Lockport, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was extremely polite and helpful. From the valet to the guy who brought me extra towels, I noticed the extra effort.
• Nothing.

“Excellent customer service. For example, I called guest services for extra towels and they arrived five minutes later. One minute after that, I received a call confirming my towels arrived and asking if their was anything else I needed. I was definitely impressed with the extra effort considering the hotel has upwards of 40 floors. The location was great; two blocks from the west end of the French Quarter, with views of the Mississippi River. I would definitely recommend this hotel.”

May 31, 2008 by Troy from Pearland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, view, quick check-in, location, fast elevators.
• The A/C thermostat read 65 F but was really about 72 F it would not go lower. 72 was bearable thought and if that was the worst thing than I'm ok.

“Easy walk to every where. Close to Casino, Bourbon St., Garden Dist. The view from the 43rd floor to the Mighty Mississippi was great. The elevators were super fast. Check-in and out was a breeze. Valet parking is about $30 a day so just factor that into your pricing. Very romantic. The wife and I had a great stay.”

May 29, 2008 by Stuart from Portland, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great location.
• Having to pay for wireless internet access.

“Lovely hotel in a great location on the edge of the French Quarter. Disappointed that a hotel of this quality does not include internet access in room as part of the price.”

May 29, 2008 by Kl from Iowa, LA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[10]

• Location was great.
• Not the cleanest place, not small children friendly.

“The location of the hotel was perfect; we parked and were able to walk to everything we wanted to do. Our first room had plumbing issues and we had to change rooms. Next room was fine but bathroom was not very great. Rust on tub handrail. Mildew in the tub.”

May 28, 2008 by Tiffany from Brandon, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was the best part.
• Our view was a lot of construction & check in time was 3:00pm.

“Overall our stay was great. Nice little bar downstairs to sit, the location was the best part of all. The rooms were nice. Check in time could have been earlier! Ballet parking was great, even if you had to ask them to go back to your car like twice for things you forgot, they didnt mind! ;).”

May 28, 2008 by Steven from Pace, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great; Starbucks coffee in room; great view.
• Pricey valet ($30/day); pricey drinks at bar ($5.50 for a bottle of domestic beer).

“The location was great, there's Starbucks coffee in the room (yum!), and the room was very clean with a great view of the city. The valet; however, was $30/day and a bottle of domestic beer at their bar was $5.50. Also, there is a Starbucks located in the lobby; however, my wife and I noticed a couple of flies buzzing around in the bagels. Other than that, it was great! We would stay again.”

May 28, 2008 by Dan from Burr Ridge, IL
Overall Rating: 5
Cleanliness:[8] • Location:[4]

• This was not in the French Quarter but not far from it.
• No personality at all. The hotel bar was boring the rooms were boring, the atmosphere was boring.

“Although there is nothing significant to complain about, the overall experience at this hotel was rather a big yawn. The rooms could use an update (bathrooms mostly) but there was nothing offensive about any of it. But the hotel lacks personality. When you come to New Orleans you expect personality. But you don't get it here. I was not crazy about it being outside of the French Quarter as well but it was the lowest price and that was important this time around. Next time I may not have that restriction and will choose another hotel.”

May 24, 2008 by Laurence from Chevy Chase, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Well located - close to downtown and the trade show.
• Staff didn't seem very prepared. Quality of service not uniformly excellent. Fees for gym not clear.

“Very well located and friendly. Attention to detail lacking. Hidden costs not appreciated - gym usage fees.”

May 21, 2008 by Paula from Baton Rouge, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• I like the location of this hotel. It was convenient to everything.
• Nothing.

“I enjoyed by short stay and would recommend this hotel.”

May 21, 2008 by Okem from Hoschton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great locations and great views from the room and very accessible to everywhere.
• Old building and no vents in the bathrooms.

“Will visit again.”

May 20, 2008 by Chang from Bonita, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good location, clean room.
• No free internet.

“Good view in the upper level.”

May 15, 2008 by Roe from Hayward, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location. Walking distance to everything.
• Maid service comes too early and unannounced.

“Great place.”

May 12, 2008 by Helena from West Palm Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Gorgeous lobby and convenient location!
• Nothing.

“Great location-in the Center of New Orleans. Clean and comfy accommodations.”

May 11, 2008 by Bryce from White Plains, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent location good view.
• No minibar or snacks available in my room.

“Great location, decent size room. It would be better if the doors did not slam so loudly.”

Apr 25, 2008 by Keith from Luling, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room.
• Parking was $26.

“Nice room with a nice view.”

Apr 20, 2008 by Harry from Richmond, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location.
• Noisy in the room - "old walls"

“Nice place, great location. In good shape, but not a 4 star property solid 3 star though. Enjoyed it and it was a reasonable value.”

Apr 14, 2008 by Sheri from Lumberton, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Has a Starbucks, a giant screen TV in lobby and great location.
• Bell hops were very slow.

“Great location, would highly recommend this hotel to others.”

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Amenities at Sheraton New Orleans Hotel, New Orleans

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services