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User Reviews for Sheraton New Orleans Hotel, New Orleans

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Jun 27, 2009 by Robert from Dallas,TX
Overall Rating: 5

• Nice location.
• Seems like every time I did something, I had to tip someone. I couldn't even carry my own bags.

“Nice location and good facilities. However, the system is created the maximum number of tippable situations. Be aware.”

Jun 26, 2009 by Robert from Concord,CA
Overall Rating: 1

• It`s OK.
• Charging me for something
  I did not use.

“Hotel was OK.”

Jun 25, 2009 by Tonya from Brewton,AL
Overall Rating: 10

• The view from our room was amazing.

“Overall, the hotel was excellent. Our room was clean and the staff was friendly. The only thing I did not like was the location.”

Jun 24, 2009 by Jason from Ocean Springs,MS
Overall Rating: 9

• Location, room size, toiletries.
• $30 to park.

“Typical downtown NOLA hotel. Way better than staying in the Quarter cruise its still an easy walk. The Quarter smells, dont get me wrong it's fun, but it smells.”

Jun 24, 2009 by Bill from Montgomery,AL
Overall Rating: 8

• Ambiance.
• Noise under room doors.

“Great service, clean and nice hotel.”

Jun 21, 2009 by Barry Henry from Houston,TX
Overall Rating: 10

• Location and cleaniness
• Late night menu for room service

“We enjoyed our stay and services were great. I would definitely recommend this hotel to friends and family.”

May 29, 2009 by Cara from Georgetown,TX
Overall Rating: 8

• The staff was very attentive.
• The bathroom floor grout appeared dirty. There were dust bunnies on the bathroom door hinges.

“The staff was very attentive from the time we pulled in. We were informed upfront that the parking fee would be $30.00, but there are few choices in the downtown area and we had driven 8 hours to get there. Staff was helpful in directing us to restaurants that serve local cuisine.”

May 17, 2009 by MaryL from Frankenmuth,MI
Overall Rating: 10

• Liked the fragrant shampoo, conditioner, and lotion.
• High price to pay to work out in the gymnasium.

“Very nice upscale hotel to stay in.”

May 4, 2009 by Kim from Boca Raton,FL
Overall Rating: 9

• Location.
• Price of parking, price of room service, no free wireless internet.

“The hotel was downtown and in a perfect location. The only downside was no free internet.”

Apr 23, 2009 by David from Tulsa,OK
Overall Rating: 4

• Location.

“Furnishings and carpeting
were worn and dark.”

Apr 1, 2009 by Connie Pierce from New Orleans
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[6]

• The only thing I enjoyed was the view.
• Mold in the bathroom.

“I did not like the service a the hotel, my linen has stains on it, the bathroom had mold around the tub. No internet access, the valet parking $30 a day outrageous. I would not stay at this hotel ever again.”

Apr 1, 2009 by Stewart from Laurel,MS
Overall Rating: 8

• Bellmen were nice.
• Parking, 2 cars cost as much as the room.

“Good hotel, but lacked a few things: like paper & pen, sugar for coffee, had to call for a hair dryer. Other than that, the service and hotel was worth the value & price.”

Mar 23, 2009 by Brian J. from Long Beach,NY
Overall Rating: 6

• The lobby bar and starbucks are great.

“Rooms need to be updated. The first room that I was given had stains all over the carpet. My last day housekeeping got to my room at 4pm and totally unacceptable.”

Mar 18, 2009 by James from Shreveport,LA
Overall Rating: 4

• Location.
• Valet. 1 hour wait to leave each time. Forgot first time. Brought wrong car the next.

“Central area was nice. Rooms were dated, but clean.”

Mar 18, 2009 by Vicky from Cypress,TX
Overall Rating: 10

• Location was great, staff was helpful with information about new Orleans.
• Price to valet was
  $30 a day!

“Hotel was beautiful and conveniently located near the places I wanted to visit. All of the staff was kind and very helpful and always pleasant.”

Mar 18, 2009 by Michael from Tallahassee,FL
Overall Rating: 9

• Very upscale looking, nice sized room.
• Concierge wasn't very helpful.

“Very close to the French Quarter, so it makes it easy to walk over there and not worry about taxis/driving. The hotel had a very nice interior; the room was nice and clean. It would have been better if there had been some sort of continental breakfast. The parking is pretty expensive ($30 for the one night we were there) so if you can find an alternative parking spot that's cheaper you should consider it.”

Mar 10, 2009 by Lindsey from Thivocaux,LA
Overall Rating: 5

• Paying to park at the hotel.

“Everything was good, but 30 a night to park at this hotel when you're already paying a lot to stay there was a little much.”

Jan 8, 2009 by Ellen from Jacksonville,FL
Overall Rating: 4

• Nice view.
• The valet parking was not organized and had traffic tied up for 3 hours to park only to find out it would still be another 45 minutes and parked elsewhere.

“The hotel didn't seem like it was set up to accommodate its patrons. We sat in traffic for 3 hours waiting to valet only to find out it would be another 45 minutes to park and your valet suggested another parking area so we had to pay $40.00 to park elsewhere. I am still not sure if our room had been totally cleaned because there was still trash in the trash cans and when I tried to call down to the desk, I kept getting put on hold. We ate at the restaurant and our steaks weren't cooked the way we requested and they kept forgetting to bring our drinks (soda) we ordered and it was not worth the money.”

Jan 1, 2009 by Billy from High Point,NC
Overall Rating: 10

• Location & nice quality rooms.
• Upon check-in told us no King rooms were available.

“Stay was quite pleasent. Great location for walking the French Quarter. Priceline promotion we booked featured a King room, but upon check-in we were told a King was not available. When we objected to the change a King room was found.”

Oct 16, 2008 by Erica
Overall Rating: 10

• Very convenient location.
• Valet took a little longer than expected.

“Overall the hotel was great.”

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Amenities at Sheraton New Orleans Hotel, New Orleans

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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