Marriott New Orleans

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User Reviews for Marriott New Orleans, New Orleans

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Jan 5, 2007 by Maureen
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great hospitality, clean, good value.
• Nothing.

“All I can say is new Orleans is back in business! The hospitality at this hotel was exceptional. We had an ample size room on the 39th floor facing the river and canal street. The views were breathtaking. We stayed here the night before our cruise and in the am we could see the ships in port. They allowed us to do a late checkout which allowed time to walk through the French quarter. Parking is valet only which is average for new Orleans. I can't say enough good things about this hotel and will definitely return.”

1 of 1 people found this review helpful.

Oct 19, 2006 by Carol from Yucaipa
Overall Rating: 2
Cleanliness:[10] • Staff:[10] • Location:[10]

• The manager did not argue with us about wanting to leave without charging us. .
• The accommodations were too small for 2 people.

“The rating scale does not address the room. We were charged /night for a room that was so small that we could just make it around the bed. The bathroom was too small to turn around in and we are not overweight. We checked out within 3 hours and went across the street to the Sheraton and got a much larger room with an ample sized bathroom, free breakfast and free h'orderves The staff at Marriott was very good about letting us leave without charging us. Other people at our Convention had their reservations which were made months ago cancelled. So, although the staff and location is great, there are other hotels right nearby Bourbon street and the French quarter that have better amenities.”

May 13, 2006 by Andrea from Austin
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and friendly.
• I wish I had a better of the river since the other building was in the way.

“I could not have asked a better location and the staff was so friendly. It felt like home ... and maybe it will be some day. If you enjoy real people and respect their culture... N.O. is the best place on earth. ”

Sep 3, 2005 by Arlene from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• 400 count sheets, down comforter, concierge lounge, Louis Armstrong Love Songs CD,
• No complaints!

“We had a great time at the Marriott Orleans! Excellent service and amenities, although the location is on the edge of the French Quarter, but still within walking distance to the Market, Bourbon Street, Jackson Square, etc.”

Aug 29, 2005 by Robert from Norton, MA
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean and a good location
• Creepy out in front of hotel at night. Scary groups

“Good central location, close to everything. Nice clean rooms and a friendly staff to meet your needs.”

Aug 21, 2005 by Nick from Des Plaines, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• location
• elevators took up to 20 minutes to come to floor

“Good but terrible elevators”

1 of 1 people found this review helpful.

Aug 21, 2005 by Fran from Downingtown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Excellent location in the French Quarter
• Very crowded- sold out our first night here

“Location terrific- 2 short blocks to Bourbon St, 3 blocks to Riverwalk. Very clean, nice pool area. Nice size rooms.”

Aug 13, 2005 by Monika from Sherwood, AR
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[10]

• Great location, clean and the woman who checked us in was very helpful and gave us a room with a view of the river without asking.
• The other two rooms were not together as requested and when our other party checked in, staff was not very helpful.

“The location of this hotel was excellent. We were able to walk everywhere, even though it is located on the edge of the French Quarter. The rooms are fairly small, but clean.”

Aug 12, 2005 by Debra from Los Gatos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room and friendly staff.
• Nothing.

“The room was spacious and recently redone. The beds were very comfortable. I enjoyed the coffee area downstairs featuring Starbucks coffee.”

Aug 12, 2005 by Wilton from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Enjoyed the location near the French Quarter.
• Cigar smoking in the lobby.

“Overall, this hotel was nice, clean, and convenient to my travel.”

Aug 11, 2005 by John from Mandeville, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Upscale hotel with a good view of the city. Friendly staff and clean rooms.
• Out skirts of the French Quarter, valet parking was slow when checking out.

“We stay in the French Quarter at least twice a year. One of the best hotels we have stayed in. Only draw back is it is on the out skirts of the French Quarter where we spent most of our time. However the best location we have stayed in for convenience. The Quarter, Casino, Riverwalk all a few steps away.”

Aug 10, 2005 by Jenni from Hendersonville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• WONDERFUL BEDS!!!
• Our tub wouldn't drain even after maintenance came to fix it. Just stayed full of water.

“Very good location if you are looking to stay nearby in the French Quarters, but not directly on top of the noises. Only 2 blocks from it.”

Aug 8, 2005 by Anna from Kingwood, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[4] • Location:[10]

• Beautiful lobby, rooms, and very comfortable down beds.
• Elevators were not all working - long waits. When checking out we waited 30 minutes for bellman to come & never did.

“Aside from the long waits for the elevators (causing us to be late for an event) and the bellman that never showed to take our luggage down, our stay at this hotel was very nice and comfortable. The feather beds were a nice and unexpected luxury and were very comfortable. Staff was friendly, just seemed too busy and we had to wait frequently for service. Parking was $25 a day which I believe is exorbitant for hotel GUESTS!”

Aug 4, 2005 by Ethel from Plano, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“The Marriott is in a great location for walking to the French Quarter and other sites. Staff nice and courteous. However, I almost paid as much for parking as I did for the room for one night. Marriott needs to give paying guest a break on that parking. Other than that, I would definitely recommend the Marriott.”

Aug 4, 2005 by Lawrence from Fresno, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed the room, the staff, the hotel overall was great.
• The elevators was very slow. The price of parking

“The hotel is located right in the heart of everything for the french quarters. I will return again soon.”

Aug 4, 2005 by Rick from Lafayette, LA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[10]

• The hotel had an excellent central location. Extremely well placed right next to the French Quarter. No need to use our car during our 2 day stay.
• Elevators did not work correctly and there were frequently long lines waiting to get on.

“The hotel was very conveniently located allowing exploration of the city by foot or by streetcar from one of the nearby stops.The check-in staff, left luggage staff etc did their job adequately but were not overly helpful or friendly.The hotel room was not as nice as I would have expected for a 4* hotel. ”

Aug 3, 2005 by Chris from Indianapolis, IN
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[7]

• Beds and rooms extremely clean. Couldn't beat it, plus location was great
• Elevators never would pick you up on the floor you stayed on, bellman staff was poor, very unfriendly

“My wife and I loved the view and cleanliness of the room. The location was easy to get out of. However, we were very displeased with the staff at the hotel as a whole. Checking in and out of the hotel, the staff was very friendly and helpful. However, valet parking staff and bellman staff were very poor. They were not friendly and very, very slow.We would not go back to this hotel, due to the staff problems that were evident. We are basing this decision on staff problems. They were just not respectful and helpful, for the services and prices they charged to park your car and keeping your bags stored.”

1 of 1 people found this review helpful.

Aug 3, 2005 by Malcolm from Lake Charles, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location - Proximity to French Quarter
• Terribly slow elevator service

“Wonderful location. Nice rooms. Terribly slow elevators...even in off-peak times, the wait for an elevator was 5 minutes or more.”

Aug 3, 2005 by Shay from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• great prices and location!

“I've stayed at this hotel many times before. The two main reasons I return are price and location to Bourbon St.”

Jul 30, 2005 by Alexis from Plano, TX
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[9]

• location, swimming pool, staff
• rooms need to be refurbished

“The rooms need to be refurbished.The furniture are outdated.The beds are OK.Swimming pool is nice.Staff is helpful. Location is perfect.Waited for too much time (half an hour) for valet parking when I checked out.”

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Amenities at Marriott New Orleans, New Orleans

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron Lounge

Maid Service Meeting/Banquet Facilities News Stand Outdoor Pool Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing