Marriott New Orleans

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User Reviews for Marriott New Orleans, New Orleans

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Oct 27, 2009 by rebecca from Benton,IL
Overall Rating: 10

“Staff at the hotel know the area very well and gave great suggestions for what to see, where to eat. My son got sick during our stay and staff told me about a capable, fast and convenient urgent care facility. Thanks!”

Oct 23, 2009 by Dale from Hazlehurst,MS
Overall Rating: 6

• Check In was pleasant.

“Not impressed, room looked like Budget Motel room & size of Motel 6, Don't plan a return, Had much better rooms
at Hilton's Moderate priced hotels.”

Oct 19, 2009 by Jennifer from Collierville,TN
Overall Rating: 6

• Location is fantastic.
• Other than the valet attendant, no one else cared about you.

“There are only a few positive things to say about this hotel. The three best things about the hotel are that the valet attendants are very nice and friendly, the location and the room was clean. The size of the room was extremely disappointing for the price. It was quite small. The surcharges are ridiculous! Parking for one night was $33.00 not counting tip. The surcharge for the privilege to use their internet service is nearly $15.00. Check out at the hotel is not until noon. However, housekeeping starting cleaning rooms at 9 am and seemed quite agitated that I had not left yet. After the third time they knocked on my door, even with the do not disturb sign outside, I decided to leave. I have stayed at other Marriott hotels, however, even as pretty and clean as it is, it was still a terrible overall experience, especially for the price!”

Oct 9, 2009 by Judy from Boca Raton,FL
Overall Rating: 10

• Location, clean, cocktail lounge.
• No bar at the pool.

“This hotel was great and I would stay there again.”

Oct 4, 2009 by Kate from Lake Charles,LA
Overall Rating: 10

• Location and staff were great!

“Very nice, we enjoyed our stay. The staff was very friendly, the hotel was very attractive and comfortable.”

Sep 22, 2009 by Becky from Vista,CA
Overall Rating: 10

• View/location/upper class.
• High cost of parking. It was $30 plus.

“Enjoyed our stay, Starbucks was inside, beautiful pool and nice staff.”

Sep 21, 2009 by Greg from Lafayette,LA
Overall Rating: 7

• Clean, very nice staff, close to attractions.
• Very bad smoky smell in lobby from restaurant. Crazy parking fee of $29.

“Very nice hotel. Nothing special, but everything done well.”

Sep 16, 2009 by Alex from Dallas,TX
Overall Rating: 4

• Amazing location.
• Poor room quality.

“The lobby was great and the location is so convenient.”

Sep 14, 2009 by Chantal from Reno,NV
Overall Rating: 9

• Best hotel bed we've ever slept on!
• Wish there had been a table to eat our room service on.

“A typical four star hotel with great beds and a New Orleans theme. It also had a very beautiful bar and lounge area.”

Sep 13, 2009 by Ed from Odessa,FL
Overall Rating: 8

• In the center of French Quarter. Excellent.
• Dining at the hotel was too expensive.

“This was a great location, staff was wonderful, service impeccable. Would go there again any day. Just great hotel.”

Sep 11, 2009 by Karen from Gold River,CA
Overall Rating: 9

• The staff was very helpful.
• Restaurant breakfast service was lacking.

“Overall the hotel was fine. They do not offer free internet to hotel guests. That is a major negative. The restaurant staff was not very responsive, and the food was not necessarily as advertised.”

Sep 6, 2009 by Cathy from Houston,TX
Overall Rating: 7

• The location is wonderful. A couple of blocks west is the French Quarter, and a couple of blocks east is the Riverwalk. Perfect location to walk.
• Maid service was inconsiderate. Knocked on our door early in the morning day of check-out to ask if we were going to check out. and at what time.

“Not a bad choice given its great location to everything you would want to see sightseeing-wise. The hotel is decent-looking, not luxurious or fancy looking (for that, the Sheraton, just across the street looks better). Staff were very friendly, except for the maid. She came by on the day of check out early in the morning to ask if were were checking out and at what time - that's unnecessary given that the front desk knows that information and check out time is officially by noon. The maid didn't care if she woke us up, she wanted to let us know she was waiting for us to get out to get in to clean. Other than that, the staff was friendly and supportive. Was traveling with a 3-month old baby and were got a baby crib and a refrigerator (for free) w/in 5 mins of arriving.”

Aug 28, 2009 by Ed from Broad Channel,NY
Overall Rating: 9

• One of the desk staff, Andrew was extremely helpful.
• A girl working the concierge desk was useless for information.

“Overall a good experience. Helpful staff (except for one), clean, comfortable.”

Aug 24, 2009 by Sherry from Joplin,MO
Overall Rating: 9

• very accomodating staff/great room/great price
• ????

“Excellent location for experiencing the fun and action of the French Quarter. I highly recommend this location for those who want to enjoy the action, but also want to be able to enjoy their peace and quiet at the end of the evening!”

Aug 19, 2009 by Jaimie from Oklahoma City,OK
Overall Rating: 10

• I loved our view and the decor of the room and lobby.
• Wi-fi wasn't included in rate and parking fees were not presented before we parked.

“This hotel was a great choice, family friendly and very clean. The only reservations I had for this room is that the wi-fi wasn't included in the rate, and it should have been (as we stayed at a less expensive hotel the night before in Destin that had free wi-fi, free continental breakfast and free fridge/microwave in room) and the lady at the reception did not mention anything about fees for the parking garage, but rather just told us where it was. So, expect an extra $33.00 added to your hotel room for one night of parking!”

Aug 18, 2009 by Staci from Lafayette,LA
Overall Rating: 10

• I loved the beds. Very comfortable.

“Hotel staff, location, decorations, etc were all very nice. I love staying at marriotts and with your price it made the trip even better.”

Aug 9, 2009 by Nicole from Austni,TX
Overall Rating: 8

• Clean rooms, good service, great restaurant inside hotel, great location too.

“Rooms were clean and presented well, loved the location and view.”

Aug 9, 2009 by Nick from Springfield,MO
Overall Rating: 9

• Within walking distance to all french quarter attractions, on Canal St, so it's fairly easy to find.
• Expensive parking, no other options than Valet which is $30/day

“This was a very nice hotel with a beautiful lobby and very clean rooms. I would recommend anyone to stay here on a visit to New Orleans. We stayed here one night before leaving for a cruise.”

Jul 21, 2009 by Rick and Pat from North Richland Hills,TX
Overall Rating: 10

• The bed was wonderful, slept great.
• No refrigerator in room.

“Our stay at the hotel was for our anniversary. It met all of our needs and exceeded our expectations. We would stay there again w/o hesitation, and would strongly recommend this hotel to all of our friends and family.”

Jun 25, 2009 by Anonymous from Tallahassee,FL
Overall Rating: 10

• Clean rooms, great location and
  friendly staff.
• No self parking in Marriott lot. Valet parking $30 per day. No other choices available. Excessive.

“Great view of the river and city from 39th floor! Clean rooms & lobby, friendly, helpful staff. Great location, short walk to Bourbon Street.”

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Amenities at Marriott New Orleans, New Orleans

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Bath Tub Business Center City Center Coffee Maker in Room Coffee Shop Concierge Desk Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Pool Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing

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