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Marriott Jw New Orleans
614 Canal Street,
New Orleans, LA
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Average User Rating: 9.0 Cleanliness:[9.5] • Staff:[9.0] • Location:[9.0] Based on 493 user ratings |
Sep 19, 2009 by
Mike from Las Vegas,NV
Overall Rating: 9
“The hotel was located perfectly right by Bourbon Street, with easy access to the streetcars and the river. We were always welcomed back to the hotel and staff went out of their way to get the elevators for us.”
Sep 16, 2009 by
Cynthia from Friendswood,TX
Overall Rating: 10
“Great location, ambiance. Friendly staff.”
Sep 12, 2009 by
Doug from Jefferson City,MO
Overall Rating: 10
“Great deal. Excellent staff. Very convenient. Easy walking distance to everything. Valet parking ($32.00 per night but you can get your car as often as you want). Again the staff is the best.”
Aug 26, 2009 by
jayne from Charleston,IL
Overall Rating: 10
“Clean, comfortable room; friendly staff.”
Aug 23, 2009 by
Linda from Spring,TX
Overall Rating: 10
“A very nice hotel within walking distance of several attractions. Rooms were clean, nice linens and toiletries. Staff was very accommodating. The valet parking was the only negative at $32 a day. I would stay there again and recommend it to others.”
Aug 20, 2009 by
Ann
Overall Rating: 2
Cleanliness:[3] •
Staff:[5] •
Location:[10]
“I was extremely disappointed in this hotel. We discovered bed bugs in our room on the 2nd night and the staff appeared unconcerned about the situation. They did immediately move us to a new room, but when I discovered some bugs in my suitcase the next morning and called to notify the manager, he was just short of being rude. He had no concern that I, not only might be taking them home, but had possibly infested the suite they moved us to. In addition, the towels were scratchy and the sheets in our first room had holes in them. Parking is very expensive at $32 per night. I would think twice before staying here.”
Aug 19, 2009 by
Richard from Dolan Springs,AZ
Overall Rating: 9
“Aside from high cost of internet the hotel was superb with a friendly atmosphere.”
Aug 10, 2009 by
Phuong from Derby,CA
Overall Rating: 9
“Excellent value and great location.”
Jul 22, 2009 by
Susan from Fishers,IN
Overall Rating: 9
“Clean, luxury hotel with friendly, helpful staff.”
Jun 18, 2009 by
Sharlotte from Citrus Heights,CA
Overall Rating: 10
“This is a wonderful hotel in a great location. Near the streetcar hub and close to both lines. Very well appointed hotel with pleasant and professional staff.”
Jun 16, 2009 by
Tom from New Albany,IN
Overall Rating: 10
“This is a lovely facility. 99% of the staff was very helpful and extremely kind. We will look forward to staying at this facility in the future!”
Jun 14, 2009 by
Cathy from Lufkin,TX
Overall Rating: 10
“My husband and I had a wonderful stay at this hotel for the six days that we were in New Orleans. The staff was very helpful and friendly. Our room was clean and the bed was very comfortable. The price and location was excellent. We will definitely stay there again.”
Jun 1, 2009 by
Penny from Manchester,NH
Overall Rating: 10
“My stay was short, one night. It was pleasant and adequate for my purposes. Liked the free apples!”
May 13, 2009 by
from Mobile,AL
Overall Rating: 10
“We loved the room and the location. Within walking distance to everything that we wanted to see & do in New Orleans. Perfect! We will come again.”
May 13, 2009 by
Lee from Atlanta,GA
Overall Rating: 8
“Overall, we enjoyed the stay here with nice common areas and amenities and a great location. However, rooms were pretty standard fare - not quite a 4 star expectation. Inconsistent information about local points of interest and needs from staff. Check out time at the valet area was complete chaos: no organization, no information, waited over 40 minutes to get vehicle.”
May 8, 2009 by
Eric from Fort Worth,TX
Overall Rating: 9
“Great location. Room was quiet and the beds were very comfortable. Maintenance wasn't what I expected for a JW Marriott, pool was green with algae, room door stuck and was hard to open but overall a nice hotel.”
May 4, 2009 by
Yumina from Biloxi,MS
Overall Rating: 7
“They stopped the 24 hr room service and yet they still have the menu in the room. I didn't know there's a charge for parking but its OK (32$). Overall it was OK.”
Apr 19, 2009 by
Katie from Lake Charles,LA
Overall Rating: 7
“This hotel was a 4 star, we had to pay for 4 star parking. $32 a night. I was not very happy about this.”
Apr 17, 2009 by
from Ellicott City,MD
Overall Rating: 10
“The hotel was in a great location. Just a short walk to all of the attractions. Parking was expensive and so I would chose to park on the street.”
Apr 16, 2009 by
Morris from New York,NY
Overall Rating: 8
“It was just okay. Nothing fantastic.”
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