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Hotel Monaco New Orleans 4-star

333 St. Charles Avenue, New Orleans, LA

Both classic and glamorous...sensual and vibrant....the Monaco is a Kimpton Group boutique hotel. The building is a former Masonic Temple on St.[more]

  • Amenity Highlights — Golf, Fitness Center or Spa, Babysitting/Child Services, Bar/Lounge, Business Center
  • Average User Rating: 9.0 [rate it]
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User Reviews for Hotel Monaco New Orleans, New Orleans

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 87 user ratings

Aug 2, 2008 by Ed from Charleston, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Quiet and restful.
  • Staff seemed a little cool.

“Located in the Financial District two blocks off the edge of the French Quarter and 4 blocks from Harrods. Easy walk to anything one would want to do. Trolley stop less than 1 block takes you to the Uptown & Garden Districts.”

May 27, 2008 by Patricia from Hoover, AL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Small, quiet, very clean and fresh looking.
  • The only public space was in the lobby. There was not anywhere to go outside and sit.

“Great hotel. Beautiful rooms and lobby. Close to Canal Street, shopping, and restaurants. We walked to the Superdome for a game. I would stay there again in the winter. In the spring and summer, I like to be able to sit outside at the hotel.”

May 21, 2008 by Flee from Allen, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location.

“Everything was pretty much great, except one thing. I came up the elevator to go to my room, and I blatantly caught the maid staff hiding something, twice. Not sure what that was about, but it makes me a little suspicious. None of me or my friends staff was messed with, but still makes me suspicious you know. Otherwise, this was a great place to stay.”

May 21, 2008 by Betty from Gardena, CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Traditional furniture and atmosphere.
  • The location was ok.

“My stay was pleasant and the setting was good.”

May 20, 2008 by Mags from West Lafayette, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • It was beautiful, the staff was friendly.
  • The bathroom sink only produced hot water, could not get cold. When I called down to the desk about this, they said they'd send someone but did not'

“This was a nice hotel.”

May 14, 2008 by Dan from Baltimore, MD
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Huge room, nice staff.
  • The pool was indoors, room keys stopped working almost daily.

“Beautiful old, grand building extremely nice, and helpful staff.”

May 9, 2008 by Robin from Los Osos, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • Large double room, comfortable beds, good coffee.
  • No view looking out window.

“It was an older hotel with charm. The valet parking guys were not too bright.”

May 4, 2008 by Nicole from Chicago, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendliness and fabulous staff, especially the doormen.
  • None.

“A former mason lodge turned hotel which the Hilton renovated awhile ago-great rooms, great staff and service, the friendless doorman, a great restaurant (Luke) next store which I only discovered the day before I left, close to French Quarter, Lafayette Park, Warehouse District, Canal and St Charles Streetcars; walk able to everything; close to a fib cheap breakfast place on camp and Graver called Commerce; fib coffee in the room.”

Apr 30, 2008 by Michael from Madison, MS
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Location.
  • Small room.

“Nice hotel.”

Apr 29, 2008 by Gregg from Albuqerque, NM
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Great staff, comfortable beds, charming room.
  • Views could be better.

“Very comfortable beds, good sized clean rooms, great location on the st Charles streetcar line, short walk to Quarter but out of the fray, Lukes's restaurant a good friendly place.”

Apr 29, 2008 by Ron from Pasadena, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • 24 hour internet for a reasonable price.
  • Toilet kept running.

“Conveniently located, historic building (Old Grande Lodge of Louisiana Masonic Lodge).”

Apr 19, 2008 by Travis from Knoxville, TN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location.
  • Parking was $30 per day!

“Overall nice hotel. Restaurant was nice but too expensive for the portion of food! Location was good close to everything but still far enough away for quiet atmosphere.”

Apr 7, 2008 by Thomas from Milton, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Overall we were very pleased. The Hotel staff was exceptional. We would not only recommend but we'll be back.
  • I had to go to another floor for ice. Sorry, thats all.

“From the time we arrived to the time we departed our stay was very pleasing. The staff was terrific and the accommodations were great. We had a very pleasant stay in New Orleans. I can't say it any better than this. We'll be back!”

Apr 3, 2008 by Cindy from Muncie, IN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Perfect spot for Mardi Gras!
  • Not too close to 'food' shopping areas.

“The Mardi Gras parade marched directly in front of the hotel! A perfect location for viewing the parade and for visiting the French Quarter and other popular sites. The hotel employees were very nice and helpful, and the rooms were beautiful. We did find shopping for snacks, water, etc. a bit of a pain since the nearest grocery-type store was several blocks away, but, aside from that, our visit was quite enjoyable!”

Feb 11, 2008 by Kenneth from Madison, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The sitting area in the bedroom , bathroom, bed and staff.
  • Because it was in the heart of New Orleans the outside window view was not very picturesque.

“The Airport transportation could not take us to the Hotel door because of a Mardi Gras Parade, we had to walk about 8 blocks to get to the Hotel. We were early for our check in but the staff checked us in immediately and provided us a pleasant Oasis from the crowds. We were very impressed with the staff wanting to make everything go as smoothly as could be expected. They were very helpful in giving directions and getting us anything they could with in their ability. The Hotel was in tip top shape and very well kept. The elevators were clean, quite and quick. The rooms were well equipped for all we wanted or needed.”

Feb 9, 2008 by George from Joshua Tree, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Great room, Excellent housekeeping.
  • Tried billing Valet parking to my room and I did not use it.

“Great rooms, well appointed. Mine could have used a chair; the only one was a desk chair. Super housekeeping I could not believe how efficient they were even though this was MadiGras weekend. Had an issue with some Valet parking charges that were not valid being billed to my room and it took two conversations to get this corrected. In all a very nice hotel in the CBD.”

Feb 9, 2008 by A from Galveston, TX
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[8]

  • Location to Mardi Gras parades.
  • No hot water.

“Staff for the most part were surly, unhelpful. When told that there was no hot water on three separate occasions, excuses were given, and help was said to be on the way which never happened.”

Feb 5, 2008 by Betty from Gulfport, MS
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location.
  • Paid parking during construction on building cars were parked at a different location.

“I would recommend this hotel to my family and friends. The staff was friendly and very helpful. I would have thought the hotel would have had a shuttle to take you to and from the convention center because of Mardi Gras Parades.”

Feb 5, 2008 by Eddie from Spring, TX
Overall Rating: 8 Overall user rating
Cleanliness:[3] • Staff:[7] • Location:[6]

  • Spacious Room.
  • Roaches in bathroom / went during mardi gras - right on route - streets blocked - had to walk to hotel from several blocks away.

“The hotel room was spacious - but there were two roaches in the bathroom. We went during Mardi Gras so we were stuck in traffic/street closures for 1 1/2 hours after we reached the Downtown area. We called the hotel for better directions - we were told the street was not blocked off to the hotel - which was not true - there were bleachers outside the hotel! We ended up parking several blocks away and walking to the hotel with our luggage. But it was Mardi Gras.”

Jan 7, 2008 by Jim from Powder Springs, GA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Good service.
  • Room next to trolley tracks, bad for sleeping.

“Would stay again, but different room.”

Amenities at Hotel Monaco New Orleans, New Orleans

  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
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