InterContinental New Orleans

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User Reviews for InterContinental New Orleans, New Orleans

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Oct 6, 2009 by Sam from Hammond,LA
Overall Rating: 10

• Beautiful and high quality amenities.

“An excellent hotel, with southern charm. The staff was attentive and the furnishings were high quality from the sheets to the comforter.”

Jun 24, 2009 by Christopher from Pensacola,FL
Overall Rating: 8

• It was convient to the French Quarter.
• There was no type of continental breakfast served with the room.

“The entrance to the hotel is nice, it's in a good location and the staff was professional. However, the rooms looked very old and it appeared the decor was from the 60s. They have a restaurant in the hotel but there is no type of continental breakfast or breakfast served with the reservation like I've experienced with other hotels in the past.”

Jun 13, 2009 by Gordon from Wilmington,OH
Overall Rating: 9

• Clean, professional staff, central location, safe.
• One staff member refused to assist in confirming plane reservations.

“Nice clean place where we were made to feel welcome and comfortable. They charge for use of the computer in the lobby.”

Jun 12, 2009 by Gary from Choctaw,OK
Overall Rating: 1

• Close to the Street car Line.
• Inattentive staff, poor response to issues, costly parking, lack of knowledge by staff about any question asked.

“This hotel had every opportunity to be a quality operation. The staff was unable to answer questions about things to do in the area. Not one staff member offered assistance without being asked. The lack of a caring staff makes this hotel about a 2 star not a 4 star. If I were given a choice of hotels I would have been much happier with Priceline.”

May 10, 2009 by Kim from Angola,NY
Overall Rating: 10

• It far exceeded my expectations. The staff was extremely friendly and helpful.
• There wasn't anything I didn't like.

“I would stay here again if I ever travel to New Orleans again. The price through Priceline was unbelievable.”

Apr 30, 2009 by Alice from Chrisman,IL
Overall Rating: 9

• Cabs almost always available in front.
• Parking $29/day.

“Overall, a very good experience.”

Apr 21, 2009 by Carl from Englewood,OH
Overall Rating: 10

• It was close to everything and very good.

“Everyone was very friendly and it was a great experience. And I would stay again.”

Mar 16, 2009 by Mary from Richmond,VA
Overall Rating: 6

• Location.
• Room was small with an easy chair that should have been recovered several years ago.

“Intercontinental hotels project a very upscale image. This hotel did not fit that image. My room was not made up the first day until mid-afternoon. The room was small and dark with insufficient lighting. You could not read in bed with the lighting. The room had only one very old easy chair that clearly needed to be reupolstered-the reading light behind it was also insufficient. Not a memorable experience.”

Mar 11, 2009 by Kim from Akron,OH
Overall Rating: 8

• It was close to everything parade bourbon street.
• The front desk clerk was not very helpful, female French accent, she did not offer anything to help us, later
  I found they had maps of the areas.

“The hotel was very nice,on fat Tuesday they had food for cheaper cost and drinks.”

Feb 28, 2009 by Ben from Greenwood,IN
Overall Rating: 9

• The door man was incredibly helpful and friendly.
• Parking fee is ridiculous.

“The Intercontinental was very nice. The staff was very helpful. My room had a partial view of the parades, and a great view of the parking garage next door. The bed was comfortable, and I was very happy with the room. It seemed like a very upscale hotel.”

Feb 20, 2009 by Ryan from Covington,LA
Overall Rating: 9

• Very comfortable beds and friendly staff.
• The construction to the sidewalk/building next door to hotel.

“Beautiful entryway and lobby area. We were greeted by the staff right away. The staff was very friendly, cheerful, and helpful. The Room was big and had a comfortable feel to it, not like some hotel rooms that feel like a hotel room.”

Jan 8, 2009 by Vu from Baltimore,MD
Overall Rating: 10

• The staff was top notch!
• None.

“This hotel was in an excellent location and the staff was super friendly!”

Dec 3, 2008 by Ashley from Plano,TX
Overall Rating: 9

• Being from Louisiana
  I am quite familiar with the hospitality. Hotel Intercontinental did not dissapoint.
• The hallway carpet right near or beneath the floorboards were dirty.

“We thoroughly enjoyed our stay at what I now call Hotel Continental. Our rooms had balconies and we had a good view. The location was great as it was a few blocks from the Superdome and Bourbon Street. I would definitely return to New Orleans as I always do and would love another stay at The Continental with the view.”

Oct 22, 2008 by Bonnie
Overall Rating: 8

• Excellent premium bedding, excellent soundproof rooms (was next to elevator but couldn't hear it).

“This hotel is in a great location near the French Quarter and is across the street from the St. Charles Ave. Streetcar. Service was excellent, rooms were well-appointed and comfortable.”

Oct 10, 2008 by Ronald
Overall Rating: 10

• Staff and accomodations.

“Was well pleased with my room and with the staff, had a great trip! See ya again here!”

Oct 8, 2008 by Darren
Overall Rating: 9

• The accomodations were very comfortable. Staff is extra polite.
• The cost of parking.

“Every time I stay at this hotel, I am convinced they know how to make your stay relaxing. I usually visit New Orleans frequently; I would stay here on my every visit, leisure or business.”

Sep 25, 2008 by Jerry
Overall Rating: 10

• Very neat, well decorated, clean.
• N/A.

“Very good location, very close to major eating places.”

Sep 12, 2008 by J from Tarpon Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• NA.
• Water pressure.

“Great stay will be back.”

Sep 4, 2008 by Robyn from Stamford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• The beds were heavenly and the pillows are perfect.
• Must go up an escalator to enter the lobby.

“The Intercontinental is conveniently located within walking distance of the French Quarter but is removed from the noise and hustle. The room was nicely equipped, with very comfortable beds and wonderful pillows. Overall, the Intercontinental delivers a comfortable hotel experience.”

Sep 4, 2008 by Ernesto from Houston, TX
Overall Rating: 3
Cleanliness:[9] • Staff:[3] • Location:[7]

• Location.
• The staff did not know that there were a mandatory evacuation.

“The idiotic staff did not tell us that there was a mandatory evacuation of all guests due to Hurricane Gustav. Our friends staying at the Hilton had to tell us.”

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Amenities at InterContinental New Orleans, New Orleans

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Bathroom Telephone Beach Breakfast Buffet Business Center City Center Coffee Maker in Room Concierge Concierge Desk Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym Express Checkout FAX Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access

Ice Machine In Room Movies Iron Laundry/Valet Services Lounge Meeting/Banquet Facilities Mini Bar Modem Lines in Room Multilingual News Stand No Smoking Rooms/Facilities Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Satellite TV Security Shops/Commercial Services Sprinklers In Rooms TV Remote Control Television with Cable Tennis Turndown Service VIP Rooms/Services Valet Parking Video Checkout Wake-up Service

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