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Le Pavillon Hotel 4-star

833 Poydras, New Orleans, LA

Only a privileged few of today's travellers ever find themselves immersed in the timeless luxury and gracious service of days gone by .[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Le Pavillon Hotel, New Orleans

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 227 user ratings

Apr 21, 2008 by Kathy from Muskego, WI
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Beautiful property, friendly staff.
  • The room needed some repairs and deep cleaning, the toilet paper holder was coming off the wall and found an old band aid behind the table.

“Overall had a pleasant stay, the property is absolutely beautiful and the staff was great!”

Apr 18, 2008 by Louis from Rochester Hills, MI
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[8]

  • Friendly staff.
  • Small, dirty elevators. Pool area was also littered and unclean.

“Hotel is nice and close enough to the French Quarter, central business district, and the emerging art district to be convenient for most visitors.”

Apr 17, 2008 by Andrew from Nashville, TN
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[7]

  • Friendly, caring, personalized service.
  • Room felt outdated.

“Filled with New Orleans charm and a gracious, accommodating staff, Le Pavilion falls short in the rooms - they feel old and desperately need a refresh. Other than that, we loved our stay. We'd definitely return.”

Apr 14, 2008 by Christina from Manhattan Beach, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The lobby was elegant.
  • The elevator.

“It was a beautiful hotel.”

Apr 14, 2008 by Julie from Baltimore, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Beautiful old hotel with charm; great friendly staff.
  • Not as close to my convention hotel on the waterfront as I would have liked.

“This is an excellent hotel with a lot of historic charm and ambiance. I would definitely stay here again. This would be a great place for families who want to stay out of the hustle and bustle of the French Quarter but still be close enough to walk there whenever they wanted.”

Apr 11, 2008 by Mike from Fullerton, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[4]

  • Elegantly appointed.
  • Difficult room in which to get around.

“Historic hotel with lots of amenities but showing its age a bit.”

Apr 11, 2008 by Stephanie from Chicago, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] •

  • Free peanut butter and jelly 10-11pm.
  • Gave us an already occupied room.

“When we arrived, they gave us an already occupied room and then a room with two beds. Finally they gave us a single bed and we loved our room. Room service is a bit slow, but reasonably priced. Their breakfast buffet is a little on the expensive side, but delicious and super fast. Parking is reasonably priced and the doorman is super helpful. They give you free peanut butter and jelly sandwiches with milk from 10-11pm as a midnight snack. I would say this is the quietest room I've ever slept in. Usually on business trips I have trouble sleeping because people are loud in the hallways, but I had perfect nights of sleep all 4 nights. The pool has an amazing view off of the roof.”

Mar 12, 2008 by Taylor from Buffalo, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • PB&J Social hour in your PJs in the lobby at night. Complimentary PB&J, chocolate milk, and fruit and everyone hanging out in their PJs.
  • Parking was expensive, but typical for the area. Valet service was respectable.

“Classy and Regal, but Quaint? Peanut Butter and Jelly in the Lobby at night was pretty fun. Service staff was excellent and I heard the restaurant was nice, but didn't have a chance to visit it. Brunch looked awesome. Just a short walk to Canal & Bourbon. Trolly service to Canal made it easy to get around town without a car.”

Jan 17, 2008 by Audi from Gonzales, LA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff and beautifully decorated.
  • The outside noise on the left of the hotel.

“The hotel was exceptional. It is my favorite hotel in New Orleans. However, it was our first time sleeping on the left side of the hotel and it was somewhat noisy with the outside traffic. I would definitely stay there again just request the opposite side. I am also very pleased with the staff at the hotel. They made me feel like I was the only guest in the hotel.”

Dec 31, 2007 by Alan from Terry, MS
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Staff was very friendly.
  • No vending machines, had to use their high priced mini bar. Standard basic cable. Small rooms. Standard mattress on beds, nothing plush.

“During check in was told I was upgraded to a king room which as it turned out was actually smaller than and not as nice as the double queen rooms. Bed mattress was just so so, not as plush and comfortable as most 4 star hotels Ive stayed at. Basic cable did have HBO but no on demand movies to purchase. No vending machines and no store close by to purchase snacks and etc. Had to use their high priced mini bar for refreshments. Internet service was very weak and never got a good signal for wireless notebook.”

Nov 26, 2007 by Priscilla from Elk Grove, CA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Decor was excellent.
  • Need electrical outlets.

“Too small for family travel. Not modern enough for business travel, no place to plug in computer (electrical). Decor was beautiful though.”

Nov 10, 2007 by Mike from Trinidad, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I didn't pass a single staff member that didn't greet me.
  • The elevators.

“Classic New Orleans with fantastic attention to detail.”

Nov 8, 2007 by Mark from Calgary, AB CA
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[9]

  • Concierge staffs were superb. Concierge supervisor much less informed. Front desk and hospitality staff are excellent. Housekeeping could use polish.
  • Cleanliness of hot tub was questionable. Pool water was not heated. Door keys stopped working for no reason.

“Le pavilion is a fine establishment celebrating 100 years of high quality service. Southern hospitality in a convenient location with bed and breakfast charms and personalized touches. Concierge staffs exceed expectations at every turn. We were treated like royalty on a peasant's budget. We wish to return for a future stay.”

Nov 7, 2007 by Zina E. from Los Angeles, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Willing, helpful staff. Concierge wonderful.
  • I got the sense they are still training some of their staff. Some things could have been done more smoothly, but I have to admit the effort was there.

“Beautiful rooms. Hospitality plus from the staff. I thought the housekeeping staff was not quite 4 star, but would emphasize I got the sense they were training, and I would give them a second chance. Room was clean, but one day someone else's half finished drink was left in the room; the room's clock radio's alarm was not turned off from the prior guest (5 a.m. ouch). Not horrible, but not really 4 star.”

Nov 7, 2007 by Laniel from Memphis, TN
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The staff went out of there way to please the guest.
  • The room was small.

“The hotel was lovely. The staff gave excellent guest services. The food was delicious, and it came in a timely manner.”

Nov 5, 2007 by Nick from Belmont, MA
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Unique "vintage" style.
  • Room was cramped for business use.

“A good value for a unique, stylish hotel from another era. Great staff, friendly, attentive. Room was too small to work effectively at the desk with a laptop and papers. Bathroom was a little worn and in need of some attention (e.g., loose faucet, dripping shower, tight space).”

Oct 31, 2007 by Scott from Montgomery, AL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • New Orleans style and class truly my first 4 star hotel experience.
  • Sometimes the staff was over anxious to help.

“This was a wonderful hotel to visit and I hope to stay there again when I go back the staff was extremely kind and friendly. Parking though was expensive $28 but I knew my car was safe.”

Oct 30, 2007 by Julie from Abington, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Very friendly staff.
  • Parking and room service were very expensive; our particular room was a bit overcrowded with furniture.

“Overall, I thought this was a nice hotel. The staff was very friendly and I would definitely recommend this hotel to others.”

Oct 29, 2007 by Ed from Reno, NV
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Unbelievable lobby, historic, French, palatial.
  • Rooms are small, bathroom not 4 star.

“I am conflicted about this hotel as a 4 star. The pros: the most unbelievable lobby you ever experienced, 5 or 6 star lobby. Mind blowing. Unbelievably friendly service. Historic. A truly special experience. On the other hand, I am spoiled on 4 star hotel rooms and bathrooms. The room and bathroom is historic in a bad way, as in small with older bathroom fixtures. I mean if you want the total historic experience, you'll be in nirvana, but if you want a large, modern room and pristine, modern bathroom, it will not be up to par. But the fixtures are not rusty, old. They really do a great job with maintenance and cleanliness. I'm not a big fan of restored, historic hotels, or "boutique" hotels, but this one is the cream of the crop and I would stay here over the Hilton riverside for the same price which is more like days inn.”

Oct 2, 2007 by Chuck from Independence, LA
Overall Rating: 4 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[1]

  • Staff was very friendly.
  • Parking was horrible!

“Staff was very friendly, but the hotel was going through some construction. The overall parking was horrible, and very pricey!”

Amenities at Le Pavillon Hotel, New Orleans

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
Hotel Representatives:

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