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Best Western Northpark Inn
625 North Highway 190,
Covington, LA
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Average User Rating: 6.5 Cleanliness:[6.5] • Staff:[7.0] • Location:[7.5] Based on 91 user ratings |
Jun 4, 2009 by
Ellen from Covington,GA
Overall Rating: 9
“Very nice. I would stay there again.”
Mar 24, 2009 by
Sherry from River Ridge,LA
Overall Rating: 1
“I can't imagine this hotel being successful if all of the rooms were disappointing. It offered free internet, though we never could get it to work and we've never had a problem anywhere else. The one cup coffee pot that sat on the ledge had cracked on, crusty water spots in the reservoir. The A/C never really cooled off the room, even though it was set on high. The entrance door to the room was the size of a closet door - the door to the maintenance closet next door was bigger than our door. It was just an all around disappointment which made for a very long night. I enjoyed the city we visited and the location was great, It just was not up to par or up to the standards I've gotten accustomed with. But I will never waste money at that location again. I was actually surprised to see that it was right next door and shared a parking lot with a 5-star restaurant. This hotel just didn't fit in the vicinity of the nearby Holiday Inn and Courtyard Marr.”
Mar 23, 2009 by
Sherry from River Ridge, LA
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[5]
“This hotel was horrible! The room we had was smaller than my half of my college dorm room. The entrance door was the size of a closet and that full size bed was questionable. In the morning, I wanted to attempt to make coffee in the pathetic 1 cup pot, but when I opened the reservoir, I was disgusted. The top of the pot was dusty and the reservoir had crusty water spots inside. No free wireless internet, we could not get on line. This hotel is so outdated. I will never stay at that location again. It was a long night.”
Nov 14, 2008 by
Jill from Clinton,MS
Overall Rating: 10
“This hotel served my purpose perfectly. I have never traveled alone and I was not anxious about anything. It was in a safe location and close to just about everything.
”
Jul 18, 2008 by
Ed from Lafayette, LA
Overall Rating: 2
Cleanliness:[7] •
Staff:[3] •
Location:[7]
“I was given the wrong room when I checked in, and opened the door on another guest. Then after that embarrassment was given the room next to that guest and was berated and called many derogatory names. The non-smoking room smelled like a cigarette, and the staff was not helpful with my situation.”
May 22, 2008 by
Anne Lynn J. from Richmond, VA
Overall Rating: 1
Cleanliness:[2] •
Staff:[3] •
Location:[6]
“Flooding was probably unavoidable but really impacted the stay, no key for three days, no power on first morning. The room, on the second floor, so not flooded, felt damp and had a very strong, rather offensive air freshener odor at all times. Insufficient towels and very poor lighting in the room made it feel very budget. Sheets were too small for the bed and came unstuck every night, bed was ok but pillows, only two and very thin, were not sufficient. Generally very unsatisfactory.”
Apr 30, 2008 by
Pam from Houston, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“I almost always stay in a 4 star hotel so I was greatly surprised at how nice this hotel is. It is convenient to IHOP and waffle house and a convenience store. And it was easy to get to.”
Apr 13, 2008 by
Robert from Arlington, TX
Overall Rating: 1
Cleanliness:[1] •
Staff:[8] •
Location:[7]
“I got a smoking room, I tried it, but it smelled like a wet ashtray, so I asked for another room. There were none available anywhere. So, after driving 8 hours to get there, I had to drive another hour and pay another to get a room. Front desk was helpful.”
Mar 25, 2008 by
Cheryl from Vidalia, LA
Overall Rating: 4
Cleanliness:[10] •
Location:[10]
“Overall it is a very nice hotel. But the room was too bright to sleep during the day and it was a bit noisy. Also I was not allowed to check in before 4p.m. I have to get up at midnight. Other than that it was very good.”
Mar 18, 2008 by
Anne from Kingwood, TX
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[1]
“The room was dirty and smelled. The furniture was broken and chipped. Did not feel safe in the area. Staff said they were sorry but did not even look at the room. Hope you will remove this from your offerings. It is a disgrace to your company.”
Mar 5, 2008 by
Tim
Overall Rating: 1
“I ended up checking out of this hotel within 10 minutes, and went to the additional expense of checking into a hotel across the street for the same night.”
Nov 15, 2007 by
Barbara from Houston, TX
Overall Rating: 7
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“This hotel was certainly adequate.”
Nov 15, 2007 by
Rebecca from Allen, TX
Overall Rating: 5
Cleanliness:[7] •
Staff:[6] •
Location:[7]
“I was happy with everything except the bed; my husband was with me on this business trip and he didn't sleep well either night. I slept but had a stiff back. We weren't at our best because of lack of sleep. The hotel has a great location though. If they just renovated, it would be a great business hotel.”
Sep 12, 2007 by
Trish from Shreveport, LA
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“The staff at this hotel was excellent, they were friendly and helpful. The hotel itself was very nice. The rooms were comfortable and had plenty of room. The room was definitely worth it and the price was not expensive at all.”
Jul 23, 2007 by
Vic from Lancaster, PA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Great location for business travel, lots of nearby food, and shops. Internet access was in tough place in room, but overall very clean and nice stay.”
Jul 12, 2007 by
Bob from Russellville, AR
Overall Rating: 8
Cleanliness:[8] •
Staff:[5] •
Location:[9]
“Friendly enough once you get their attention never could get computer service to work.”
Jul 3, 2007 by
Karey from Grand Rapids, MI
Overall Rating: 7
Cleanliness:[3] •
Staff:[7] •
Location:[6]
“We considered hurricane Katrina when noticing the general bad condition of the outside of the hotel. Still there is no excuse for garbage bags of trash on the sidewalk that remained during our stay. But our room was clean, and the place was quiet. We had a nice dinner at Copeland's right across the street, and the complimentary breakfast was fine and convenient.”
Jun 28, 2007 by
Barbie from Houston, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“This hotel served the basic purpose of a clean place to sleep. The free breakfast in the morning was a bonus. I needed two beds, but understood that it was not guaranteed. There were no two bed rooms available, but the front desk staff member offered to bring up extra bedding so the kids could camp out on the floor. This hotel is close to a wide variety of restaurants, and is within walking distance to a Burger King. I would recommend this hotel to a friend.”
Jun 15, 2007 by
Marya from Blacksburg, VA
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“The hotel staff was friendly and cooperative, and was willing to do whatever it took to help us feel comfortable. After arriving and unpacking, we discovered that our room had an odd gas-leak kind of smell; the staff not only offered us a new room, but also offered to help us move all of our belongings to the new room. The continental breakfast could have been a bit more varied, but it was adequate and the food was fresh each day.”
Jun 13, 2007 by
Janet from Baton Rouge, LA
Overall Rating: 6
Cleanliness:[9] •
Staff:[6] •
Location:[9]
“Non-description. Stay here when you need the convenience of being near the Interstate on a family trip. Not much to look at or to brag about.”
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