Best Western Northpark Inn

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User Reviews for Best Western Northpark Inn, Covington

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Apr 30, 2008 by Pam from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Having a refrigerator and microwave in the room was unexpected but greatly appreciated.

“I almost always stay in a 4 star hotel so I was greatly surprised at how nice this hotel is. It is convenient to IHOP and waffle house and a convenience store. And it was easy to get to.”

Apr 13, 2008 by Robert from Arlington, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[7]

• Desk was helpful in getting another room elsewhere 1 hour away!

“I got a smoking room, I tried it, but it smelled like a wet ashtray, so I asked for another room. There were none available anywhere. So, after driving 8 hours to get there, I had to drive another hour and pay another to get a room. Front desk was helpful.”

Mar 25, 2008 by Cheryl from Vidalia, LA
Overall Rating: 4
Cleanliness:[10] • Location:[10]

• Price was excellent.
• Too much light came into the room. Unable to sleep.

“Overall it is a very nice hotel. But the room was too bright to sleep during the day and it was a bit noisy. Also I was not allowed to check in before 4p.m. I have to get up at midnight. Other than that it was very good.”

Mar 18, 2008 by Anne from Kingwood, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing!
• This place is filthy and the staff doesnt care.

“The room was dirty and smelled. The furniture was broken and chipped. Did not feel safe in the area. Staff said they were sorry but did not even look at the room. Hope you will remove this from your offerings. It is a disgrace to your company.”

Nov 15, 2007 by Barbara from Houston, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Close to town, highway and restaurants.
• No ambience, next to fast food restaurant.

“This hotel was certainly adequate.”

Nov 15, 2007 by Rebecca from Allen, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Convenient location with a good restaurant nearby.
• Old, worn out mattresses really need replacing!

“I was happy with everything except the bed; my husband was with me on this business trip and he didn't sleep well either night. I slept but had a stiff back. We weren't at our best because of lack of sleep. The hotel has a great location though. If they just renovated, it would be a great business hotel.”

Sep 12, 2007 by Trish from Shreveport, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff was very friendly and helpful.
• They need to steam clean the carpets.

“The staff at this hotel was excellent, they were friendly and helpful. The hotel itself was very nice. The rooms were comfortable and had plenty of room. The room was definitely worth it and the price was not expensive at all.”

Jul 23, 2007 by Vic from Lancaster, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location for business in the New Orleans, Covington area.
• Parking was a bit tight.

“Great location for business travel, lots of nearby food, and shops. Internet access was in tough place in room, but overall very clean and nice stay.”

Jul 12, 2007 by Bob from Russellville, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[9]

• Close to where I wanted to be.
• Desk clerk continues to talk to the manager on the phone while guests wait.

“Friendly enough once you get their attention never could get computer service to work.”

Jul 3, 2007 by Karey from Grand Rapids, MI
Overall Rating: 7
Cleanliness:[3] • Staff:[7] • Location:[6]

• Complimentary breakfast, convenient parking at room.
• Hotel grounds in bad shape, piles of trash on sidewalk.

“We considered hurricane Katrina when noticing the general bad condition of the outside of the hotel. Still there is no excuse for garbage bags of trash on the sidewalk that remained during our stay. But our room was clean, and the place was quiet. We had a nice dinner at Copeland's right across the street, and the complimentary breakfast was fine and convenient.”

Jun 28, 2007 by Barbie from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The front desk employee was very friendly and helpful.
• The parking lot was very small.

“This hotel served the basic purpose of a clean place to sleep. The free breakfast in the morning was a bonus. I needed two beds, but understood that it was not guaranteed. There were no two bed rooms available, but the front desk staff member offered to bring up extra bedding so the kids could camp out on the floor. This hotel is close to a wide variety of restaurants, and is within walking distance to a Burger King. I would recommend this hotel to a friend.”

Jun 15, 2007 by Marya from Blacksburg, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The location is convenient for access to Covington, New Orleans, and other areas.
• The room was not ready at 3:00 as advertised; we had to wait an additional hour in the lobby.

“The hotel staff was friendly and cooperative, and was willing to do whatever it took to help us feel comfortable. After arriving and unpacking, we discovered that our room had an odd gas-leak kind of smell; the staff not only offered us a new room, but also offered to help us move all of our belongings to the new room. The continental breakfast could have been a bit more varied, but it was adequate and the food was fresh each day.”

Jun 13, 2007 by Janet from Baton Rouge, LA
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location next to the interstate is very convenient for travelers.
• Price too high when compared to New Orleans hotels recently booked.

“Non-description. Stay here when you need the convenience of being near the Interstate on a family trip. Not much to look at or to brag about.”

May 11, 2007 by Jacqueline from Deer, AR
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Close to my business meetings.
• Bed too hard.

“The hotel was okay but I had to check out a day early and was not refunded for it.”

Mar 22, 2007 by Ed from Plano, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Location.
• Expensive for a best western.

“Rooms were a little old for my taste. Too expensive for a hotel of this category.”

Mar 21, 2007 by Leslie from Orange, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenient location.
• Had to go outside to get to room - prefer going through lobby.

“Good hotel for the rating. Overpriced - but for the area they all are. If back in the area would stay again.”

Mar 5, 2007 by Janis from East Moline, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Was quiet and clean.
• TV remote and coffee make didn't work first night.

“The staff was very friendly and helpful the room was kept clean easy to find.”

Feb 28, 2007 by Kim from Clinton, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything clean and as expected.
• Nothing.

“Convenient location for business or leisure traveler. Lots of nice restaurants very close with shopping nearby. Would recommend to anyone visiting this area.”

Feb 28, 2007 by Mary from Bay St. Louis, MS
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[9]

• Location, front desk staff.
• Room not cleaned well, old furniture, strange smell.

“Average overall, breakfast and breakfast area small but nice.”

Feb 21, 2007 by Vanessa from The Woodlands, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Proximity to good restaurants, inter and intra state road access and shopping.
• The decoration is solo outdated: ceiling borders and ugly color scheme. However it is undergoing renovations.

“Easy access to i-12 and short drive to the causeway that will take you to new Orleans. Lots of franchised restaurants and shopping (for middle income) around. A perfect spot for spending the night, having a nice meal and shop. The hotel is undergoing renovations and hopefully will upgrade the beds and the decoration. The sink is embedded in a granite counter and has a lot of space for all the makeup and toiletries. The room has a fridge, microwave and coffee pot with complimentary (but awful) coffee.”

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Amenities at Best Western Northpark Inn, Covington

AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Free Parking

Hairdryers Available Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Television with Cable