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Courtyard by Marriott Jackson
6820 Ridgewood Court Drive,
Jackson, MS
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5] Based on 298 user ratings |
Jul 2, 2008 by
Wayne from Northport, AL
Overall Rating: 5
Cleanliness:[7] •
Staff:[2] •
Location:[3]
“On the second day of our stay the housekeeping staff ran out of towels for the rooms and only left one. The staff when asked for more was unhelpful and not friendly.”
Jun 16, 2008 by
Myra from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Good quality hotel. Staff did everything possible to accommodate and did it in a timely manner.”
May 19, 2008 by
Jason W. from Rochester, MN
Overall Rating: 4
Cleanliness:[5] •
Staff:[9] •
Location:[6]
“There was a wall air conditioner with dirt/mold in it and you could smell it in the air when you walked into the room. The bathroom door wouldn't close, the grouting was disgusting in the bathroom, and the beds were hard. Not pillow top like other 3 star hotels. I would give this hotel 2 stars. Nice lobby, but the rooms don't match it.”
May 1, 2008 by
K from Superior, CO
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Safe, clean and reasonably priced hotel. Convenient location.”
Apr 20, 2008 by
Clarence from Norcross, GA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“The hotel was great we enjoyed out stay.”
Apr 19, 2008 by
Ryan from Tallahassee, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Clean and spacious rooms. Located near several restaurants. Easy access to main roads and i-55.”
Apr 16, 2008 by
Kathryn from Hernando, MS
Overall Rating: 4
Cleanliness:[6] •
Staff:[5] •
Location:[5]
“We have stayed here before, and had an alright stay. Good enough for one night. So I was fine with staying there again. But when we arrived at 12:30 (check in after 12:00), they said that there were no clean rooms available, and we could come back at 2:00. Well we needed to be at a family function by then and we would be to far away to get back until after 8:00 that night. Well if that wasn't enough. When we did finally check in they said they didn't have any blankets left and I had a 5 year old that needed to go to bed. But when I went down and insisted that they find us something. Just so happens, she found one! Imagine that! Over all I probably will not stay there anymore and the breakfast is $8.95.way too expensive for what they we serving!”
Mar 21, 2008 by
K from Superior, CO
Overall Rating: 2
Cleanliness:[2] •
Staff:[9] •
Location:[7]
“There is great potential for this hotel but management needs to do a great overhaul and refurbish the entire hotel. I stayed at Courtyard Marriott nearby and for 5 dollars a day more the experience was 1000% better.”
Mar 18, 2008 by
Burt from Garden Valley, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Typical good experience at a Courtyard. Nice beds, attractive, friendly staff.”
Mar 18, 2008 by
Ida P. from Houston, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“this was a very good hotel I just wish that my room 313 was not at the back next to a fence where any one could jump the fence from the side road or the freeway and come into my room or any room on that side and I didn't see any security at check in or check out.”
Feb 13, 2008 by
Natalie from Baker, FL
Overall Rating: 3
Cleanliness:[7] •
Staff:[8] •
Location:[5]
“The front desk clerk was very nice. The hotel was clean enough and I am very picky in that area. There were many restaurants and retail stores nearby. But I would not stay overnight in this hotel or any other hotel in the whole Jackson, MS area again. Our vehicle was vandalized and broken into with several items stolen.”
Feb 11, 2008 by
Scot from Chicago, IL
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Friendly staff, conveniently located, clean, but poor soundproofing in rooms.”
Jan 6, 2008 by
Dave from Manvel, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[7]
“Hotel has been rehabilitated, was obviously another chain previously. however, rooms were very clean, no problems and the staff were very helpful.”
Jan 1, 2008 by
Kathryn from Hernando, MS
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“Over all the stay was fine. The staff was very helpful, and we had no problems with check in or check out. The hotel was well equipped with toiletries (since we forgot a few) but the bed was our main complaint. Just not comfortable!”
Dec 13, 2007 by
Michael from Hattiesburg, MS
Overall Rating: 6
Cleanliness:[6] •
Staff:[6] •
Location:[6]
“Overall good, however there was confusion with processing fees. I did not want to have to go through this.”
Nov 15, 2007 by
Tj from Marksville, LA
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“Overall experience was very good. Parking area not lit well. Hotel was clean and staff was very courteous. The market items were fresh and well prepared. Facilities were nice and gym area was great. Pool and spa were clean. Very much liked the fact that the entire hotel was smoke free. Would definitely recommend this hotel to colleagues, family, and friends.”
Sep 8, 2007 by
Karyn from Houston, TX
Overall Rating: 6
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Nice lobby, great location. I did not let the hotel know of my discomfort perhaps they could have given me a better room if I had asked. Great staff.”
Sep 6, 2007 by
Missy from Lubbock, TX
Overall Rating: 6
Cleanliness:[6] •
Staff:[6] •
Location:[6]
“The hotel was okay. The room seemed clean. There was only one staff on duty for the entire facility and she was being torn in several directions. That does not impress me about the management of the hotel. There were no movies available for my children to view. The free internet was great for us.”
Aug 30, 2007 by
Jana from Little Rock, AR
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“For the price we paid, we were very impressed. Its location was excellent and the room was quiet, cool and tastefully decorated. Thank you!”
Aug 28, 2007 by
Pam from Mahomet, IL
Overall Rating: 7
Cleanliness:[10] •
Staff:[6] •
Location:[10]
“We need 2 beds. And we always get the feeling that we are being treated as second rate. Our room was right next to a meeting room and was very, very damp. The pillow cases looked rumpled - I think because the dampness made them wilt.”
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