Courtyard by Marriott Jackson

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User Reviews for Courtyard by Marriott Jackson, Jackson

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Jul 2, 2008 by Wayne from Northport, AL
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[3]

• Housekeeping Staff.

“On the second day of our stay the housekeeping staff ran out of towels for the rooms and only left one. The staff when asked for more was unhelpful and not friendly.”

Jun 16, 2008 by Myra from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk very friendly and accommodating.
• The swimming pool was a little dirty.

“Good quality hotel. Staff did everything possible to accommodate and did it in a timely manner.”

May 19, 2008 by Jason W. from Rochester, MN
Overall Rating: 4
Cleanliness:[5] • Staff:[9] • Location:[6]

• Helpful and friendly front desk staff.
• The rooms don't match the cleanliness of the lobby.

“There was a wall air conditioner with dirt/mold in it and you could smell it in the air when you walked into the room. The bathroom door wouldn't close, the grouting was disgusting in the bathroom, and the beds were hard. Not pillow top like other 3 star hotels. I would give this hotel 2 stars. Nice lobby, but the rooms don't match it.”

May 1, 2008 by K from Superior, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good value for money spent.
• No restaurant service after hours.

“Safe, clean and reasonably priced hotel. Convenient location.”

Apr 20, 2008 by Clarence from Norcross, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great.
• Nothing.

“The hotel was great we enjoyed out stay.”

Apr 19, 2008 by Ryan from Tallahassee, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good location and large rooms.

“Clean and spacious rooms. Located near several restaurants. Easy access to main roads and i-55.”

Apr 16, 2008 by Kathryn from Hernando, MS
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[5]

• Some of the staff was friendly but not the staff in the early part of the day.
• They made us come back to check in, because of unclean rooms, not enough linens they ran out after we had to check in late!

“We have stayed here before, and had an alright stay. Good enough for one night. So I was fine with staying there again. But when we arrived at 12:30 (check in after 12:00), they said that there were no clean rooms available, and we could come back at 2:00. Well we needed to be at a family function by then and we would be to far away to get back until after 8:00 that night. Well if that wasn't enough. When we did finally check in they said they didn't have any blankets left and I had a 5 year old that needed to go to bed. But when I went down and insisted that they find us something. Just so happens, she found one! Imagine that! Over all I probably will not stay there anymore and the breakfast is $8.95.way too expensive for what they we serving!”

Mar 21, 2008 by K from Superior, CO
Overall Rating: 2
Cleanliness:[2] • Staff:[9] • Location:[7]

• There was free parking, internet access and free breakfast.
• Room was very old with a TV remote that did not wok and carpet was old and smelled. There was a dirty towel in the bathroom.

“There is great potential for this hotel but management needs to do a great overhaul and refurbish the entire hotel. I stayed at Courtyard Marriott nearby and for 5 dollars a day more the experience was 1000% better.”

Mar 18, 2008 by Burt from Garden Valley, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, modern.
• Nothing.

“Typical good experience at a Courtyard. Nice beds, attractive, friendly staff.”

Mar 18, 2008 by Ida P. from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• everything but one thing.
• I didn't like that room 313 was in the back close to the freeway.

“this was a very good hotel I just wish that my room 313 was not at the back next to a fence where any one could jump the fence from the side road or the freeway and come into my room or any room on that side and I didn't see any security at check in or check out.”

Feb 13, 2008 by Natalie from Baker, FL
Overall Rating: 3
Cleanliness:[7] • Staff:[8] • Location:[5]

• There were many restaurants and retail stores nearby.
• No security! Our truck was vandalized and broken into with items stolen.

“The front desk clerk was very nice. The hotel was clean enough and I am very picky in that area. There were many restaurants and retail stores nearby. But I would not stay overnight in this hotel or any other hotel in the whole Jackson, MS area again. Our vehicle was vandalized and broken into with several items stolen.”

Feb 11, 2008 by Scot from Chicago, IL

Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Poor soundproofing in rooms.

“Friendly staff, conveniently located, clean, but poor soundproofing in rooms.”

Jan 6, 2008 by Dave from Manvel, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very friendly staff.
• Modernized but older rooms.

“Hotel has been rehabilitated, was obviously another chain previously. however, rooms were very clean, no problems and the staff were very helpful.”

Jan 1, 2008 by Kathryn from Hernando, MS
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Very helpful and friendly staff!
• The beds were not very good and there was a lack of warmth to the bedding.

“Over all the stay was fine. The staff was very helpful, and we had no problems with check in or check out. The hotel was well equipped with toiletries (since we forgot a few) but the bed was our main complaint. Just not comfortable!”

Dec 13, 2007 by Michael from Hattiesburg, MS
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Overall cleanliness.

“Overall good, however there was confusion with processing fees. I did not want to have to go through this.”

Nov 15, 2007 by Tj from Marksville, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean, staff courteous, nice facilities, easy to locate.
• Breakfast was not ready, had to wait for service.

“Overall experience was very good. Parking area not lit well. Hotel was clean and staff was very courteous. The market items were fresh and well prepared. Facilities were nice and gym area was great. Pool and spa were clean. Very much liked the fact that the entire hotel was smoke free. Would definitely recommend this hotel to colleagues, family, and friends.”

Sep 8, 2007 by Karyn from Houston, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great location around lots of restaurants.
• Mattress was to ft, did not get a good nights sleep.

“Nice lobby, great location. I did not let the hotel know of my discomfort perhaps they could have given me a better room if I had asked. Great staff.”

Sep 6, 2007 by Missy from Lubbock, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Free internet access!
• Our room key did not work and there were too many non-hotel guests collecting around the front desk.

“The hotel was okay. The room seemed clean. There was only one staff on duty for the entire facility and she was being torn in several directions. That does not impress me about the management of the hotel. There were no movies available for my children to view. The free internet was great for us.”

Aug 30, 2007 by Jana from Little Rock, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk staff was very friendly!
• Everything was great.

“For the price we paid, we were very impressed. Its location was excellent and the room was quiet, cool and tastefully decorated. Thank you!”

Aug 28, 2007 by Pam from Mahomet, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• Room was quiet, even right next to a meeting room.
• Marriott does not willingly give us 2 queens instead of one king.

“We need 2 beds. And we always get the feeling that we are being treated as second rate. Our room was right next to a meeting room and was very, very damp. The pillow cases looked rumpled - I think because the dampness made them wilt.”

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Amenities at Courtyard by Marriott Jackson, Jackson

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine Iron

Lounge Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Wet Bar