Residence Inn Jackson [Jackson, MS]- Hotel Reviews - MyTravelGuide.com


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Photo of Residence Inn By Marriott Jackson

Residence Inn Jackson 2-star

881 East River Place, Jackson, MS

Residence Inn by Marriott is designed to make you feel at home for a day, a week, a month or more. Our suites give you fifty percent more space than most traditional hotel rooms.[more]

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User Reviews for Residence Inn Jackson, Jackson

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.0]
Based on 170 user ratings

Oct 3, 2009 by John from Brevard,NC
Overall Rating: 7 Overall user rating

  • Large room, free internet, free cocktail and breakfast.
  • Just not as clean as I am use too.

“This is more of an extended stay with full kitchen. I felt like
I was in a moderate apartment complex rather than a three star hotel room that I usually get.”

Aug 12, 2009 by Tina-Missouri from Broseley,MO
Overall Rating: 7 Overall user rating

  • Nice for the price.
  • Noisy room, close to interstate.

“The hotel was ok for the price. I didn't like the noise that you could hear from the interstate. Also, the air was either too hot or too cold.”

Jul 1, 2009 by AJ from Birmingham,AL
Overall Rating: 8 Overall user rating

  • Breakfast was good.
  • pool closed early and it didn't feel very safe.

“This hotel is a long term stay hotel. If you are needing space and a kitchen this is great, however if you are looking for elegance, romance or service, not so much.”

Mar 2, 2009 by Katy from Burlington,NC
Overall Rating: 7 Overall user rating

  • The room was very spacious.
  • It did not have wireless internet.

“Decent hotel. Unfortunately, we were on the bottom floor. The people above us were walking throughout the night. It was very loud.”

Jan 15, 2009 by Barbara from Riverside,CA
Overall Rating: 8 Overall user rating

  • Location was appropriate and room was comfortable. I enjoyed my staff and would stay again.
  • The kitchen faucet was missing a knob.

“All Staff was friendly and helpful also security guard patroled area regularly. The accommodations were comfortable and clean.”

Jan 14, 2009 by Melinda from Niceville,FL
Overall Rating: 9 Overall user rating

  • I loved the kitchenette and fireplace
  • Noisy - next to major highway.

“I found this hotel to meet all expectations. It was more like an apartment with one large room which had a king size bed, pull out queen sleeper, kitchenette, (2) desk, large bathroom and fireplace. We chose a unit in the back away from the highway - did not have a problem. The only problem was that our children were going to sleep on the pull out couch but there were no extra lines. Luckily we had brought a blanket wtih us. Everything else was great!”

Dec 17, 2008 by Richard from Meridian,MS
Overall Rating: 9 Overall user rating

  • Liked the fireplace, very comfortable setting.
  • Appliances need to be upgraded.

“Very neat setup, loved the apartment scene. Walking into the room was very romantic.”

Nov 5, 2008 by Larry
Overall Rating: 5 Overall user rating

  • Location and size of room.
  • Not Marriott standards.

“The hotel is in dire need a major renovation; all areas including the rooms are old and worn. The hotel staff is not customer friendly, had problems getting the correct room at check in.”

Nov 3, 2008 by Randy
Overall Rating: 9 Overall user rating

  • Extremely convenient! It was outside the downtown area but close enough for quick access to meetings.
  • Nothing negative.

“The Residence Inn by Marriott, Jackson, MS is a delightful departure from normal business motel accommodations. The room was spacious and clean. Services were unique including a full kitchen with grocery shopping service for those who like their own cooking and a fireplace for quiet relaxation. The onsite breakfast was a cut above even including a cook your own waffle. Afternoon entertainment was refreshing after a long day of meetings. Access to the property is not obvious but easy enough with full view from interstate highway. I also liked the pet friendly pet area and safe well lighted parking.”

Aug 24, 2008 by Leisha from Northfield, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very clean and front desk staff was very helpful and nice.
  • I did not find anything that I did not like.

“Staff was great. Rooms were exceptionally clean. The breakfast had a variety of menu items for those who wanted to sit and eat or to take breakfast with them to go. The pool was clean.”

Aug 21, 2008 by Misty from Richmond, TX
Overall Rating: 6 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[8]

  • Staff was nice, bed was comfortable.
  • The bathroom was nasty, dirty shower curtains and floor.

“The hotel overall was ok. The room was spacious. I did like that they provided you with cookware to use in the kitchen which was also quite spacious. The bathroom was dirty. The shower curtain and floor had dead bugs and stains.”

Aug 21, 2008 by Nancy from Greenville, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[7]

  • The continental breakfast was wonderful. I also liked the spacious room and kitchenette.
  • The bathroom in my room did not have a trashcan.

“I really liked it!”

Aug 5, 2008 by Todd from Springfield, MO
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[10]

  • Layout was like a block of small condos, not a hotel layout.
  • The desk staff when we checked in late at night, very unprofessional!

“Over all a good experience, the night staff just needs to learn some manners.”

Aug 2, 2008 by Lynn from Henderson, NV
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • It was very clean and comfortable.
  • There was no tub.

“This hotel was very nice and very accommodating.”

Jul 14, 2008 by Brian from Emporia, KS
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[9]

  • The breakfast and manager snacks were great.
  • The exterior is a little run down - could use a coat of paint!

“Positives include: location near downtown, a quiet location, right next to a jogging track that is great, since the fitness facilities are limited. The kitchens are nice and the rooms are spacious. Internet is free, which is a plus. Negatives include that the exterior is a bit run down, the staff was not that courteous or helpful (I waited nearly 20 minutes to check in as the manager was not there on a Friday at 6 PM). I like the location, so I may stay there again but I would only mildly recommend it, instead of a super duper recommendation!”

Jul 10, 2008 by John from Manassas, VA
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[7]

  • Great buffet.
  • Hot tub need to be clean could not use.

“This property was very roomy.”

Jul 3, 2008 by Connie from Melissa, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] •

  • The rooms were large, clean, and the staff was amazing!
  • The exterior of the hotel needed a paint job -- paint was peeling.

“We really enjoyed our stay at this hotel. We were traveling with our young children, and the helpful and friendly clerk recommended a very fun, family-friendly restaurant that we all enjoyed. The rooms were large and very clean, and the linens were soft and a nice thread-count. The hot breakfast was delicious, and a large selection of items was offered, so everyone found their favorite foods. We will highly recommend this hotel to our family and friends.”

Jul 2, 2008 by Cathy from Port Arthur, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Pool and outdoor sitting area.
  • Parking.

“Friendly staff. Nice outdoor covered sitting area to hang out. BBQ pits available. Nice pool. Full kitchen, nice size room, fireplace. All the comforts of home.”

Jun 9, 2008 by Mp from Citrus Heights, CA
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[2]

  • Very noisy, old rooms, not very clean.

“Horrible.”

May 13, 2008 by Terri from Dequincy, LA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The room was very spacious and clean. The continental breakfast was wonderful.
  • The beds were really uncomfortable being that they sank to the middle causing us not to rest well.

“The hotel was very easy to find and had an apartment feel. We were surprised that it even had a fireplace in the room although we didn't use it due to the time of the year it was. The breakfast served had a good variety. The room was a nice size. The only complaint we had were the old mattresses on the beds. They sank in the middle causing us to roll to the middle, leaving us uncomfortably on top of each other.”

Amenities at Residence Inn Jackson, Jackson

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fire Place
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Water Skiing
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